ProMerchant Reviews 

258
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

From start to finish, I had a great experience with ProMerchant and my rep, Tanner. He helped create a tailored payment solution for our retail stores with rates that beat our last vendor. In a world... See more

Rated 1 out of 5 stars

Our company 4M IMPORT & EXPORT Inc. After much research we decided to select Promerchant as our ally for credit card payments and payment link with our WooCommerce portal, however the days go by and t... See more

Company replied

Rated 5 out of 5 stars

Ewan was a great representative to get our business started accepting credit cards. We got a cheaper rate and the funds were in the account the next business day. Easy to confirm your account. We can... See more

Rated 5 out of 5 stars

This should be a 7 star review. She explained everything clearly and did not waste any time in walking me through the set up process. She quickly approved me for a plan so economical without monthly f... See more

Company details

  1. Card processing service
  2. Financial advisor

Information provided by various external sources

ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(258)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dana Brand was AWESOME!!

Although I did not end up choosing ProMerchant as my payment processer, I vividly remember Dana Brand. She was super friendly, very responsive, followed up, and made sure I knew she was there for me. If my current processor ever fails me (which is expected in this industry unfortunately), then I'll be calling up Dana.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Best for the money..

After shopping around .. price wise .. proMerchant works best for me .. Dana did a great job walking me through the process of the 3 programs we are working on. It's great for my customers and that's a plus for my company.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

My representative CJ was very…

My representative CJ was very professional and knowledgeable. He provided excellent customer service explained the process and any fees associated with the processor. He was patient with me getting documents back to him. He returned documents to the underwriter immediately. I would recommend CJ to anyone who is looking for a payment processing.

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Setting up my account was so easy

Setting up my account was so easy! CJ was attentive and available for whatever questions i had. He made the process as painless as possible. We’re excited to see our company grow with this payment accessibility!

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Mardochee is a real asset to the…

Mardochee is a real asset to the company never knew a person with this much patience he wouldn’t give up he kept trying till I got over the hump since I wasn’t really that inept on working with this company should be really proud of a person like that. I really enjoyed him!!!

24 March 2023
Unprompted review
Rated 5 out of 5 stars

CJ is a PRO

CJ was very professional in his approach, made things easy to understand and then made getting setup a breeze. No hard sale, just straight to the point, sent my equipment quickly. A+++++++

24 March 2023
Unprompted review
Rated 5 out of 5 stars

C.J Tha GREAT

C.J. made the whole process easy to work through and understand. He was helpful without being forceful and explained everything without talking down to me. Positive experience all around.

9 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Service from Cassie!

Starting a new business can be scary and overwhelming. With so many decisions to make, Cassie walked me through the process. She helped me figure out my needs were and the process to make it happen. I am very thankful for her. Cassie, We appreciate your help so much!

28 February 2023
Unprompted review

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