ProMerchant Reviews 

Good morning, I was in a rush to get a CC processing system for my small handyman business since the previous one and I parted ways very unexpectedly. Reached out and got a hold of Joe who was amazing from the start. Asked what all I did to make sure I got what I needed, got the application in within minutes and kept me updated through the process. After approval I still had a few questions and he had no delays in making sure to get them all answered. I will definitely be sending some people your way. Thanks Joe.

Had a great experience with My New Account Director Morgan Hamilton.
1. He was courteous & very professional with an abundance of knowledge.
2.He was able to get me set up in about 2 hours.
3. I made my first 2 credit card charges and used their mobile app, and it was user friendly. The dashboard was also user friendly on my lap top.

Thanks so much Morgan. You just earned a nice new account! You took the business from a competitor!

Nick

Alex is the man!wholesale pricing saved me thousands!

I could not have done this without Colby. He is patient, knowledgeable and very kind. Thanks so much for your help. Can't wait to use it.

Spoke with Colby - he was great! He is a great listener and clearly explained the fee structure as well as the PCI compliance. I wish I would have found these guys years ago; I would be about $20K richer.

Great job Colby!!!

I had an easy, pleasant experience with ProMerchant. The advisor, Allen, answered questions without giving me a runaround. The equipment arrived quickly. I was able to get set-up help 24/7 by calling support. It has worked seamlessly since we began.

Joseph Mendolia is a top notch rep and if you ever get the pleasure to have him you'll see why. This guy will go beyond to find an answer to your question if he doesnt know off the top of his head and super responsive when you reach out to him. I couldn't ask for anyone better. Pro merchant is lucky to have a high value asset on their team. If i could afford him i would try to steal him. Keep up the great work man, your killin it!

Joseph Mendolia is the best agent/rep I have ever worked with, he is super professional and very helpful! He made my experience very positive and guided me through every step of the setup process. Can’t explain how helpful he has been! I feel very comfortable working with pro-merchant because I know I can contact Joseph anytime I need help! Thanks again!

Tanner was v professional and helped me understand a lot about how merchant services work. Highly recommend

Brett Erickson made the process very easy and we received a swift approval. We have now used ProMerchant for two of our major accounts and will continue to work with ProMerchant in the future. I highly recommend this reputable company and Mr. Erickson himself!

Good Service - Allen@Pro Merchant provide excellent service. Very Knowledge about company's offering and explained to me in details. I've got my account was set up and running really fast. I highly recommend ProMerchant for anyone needs merchant services.

Alex is awesome, super fast response time & provides very knowledgeable answers to all of my questions (and I ask a lot of questions).

Allen was very helpful in assisting us on our start-up Asian Grocery Store with the necessary items needed.

Appreciate all of you. Thanks.

Nick was very helpful I can’t recommend him enough. Great service.

Nic was super helpful getting us set up with exactly what we need for our small business. I recommend him highly.

Alex and the team at promerchant are absolutely the best at what they do! I was in a crunch messing around with other companies and Alex did in a few hours what the others couldn't do in a few weeks. They should have at least 15 stars 🤩🤩🤩🤩

I called ProMerchant based upon their good reviews looking for a different credit card processing company. Alex was very helpful with my account set up. He was very attentive to my needs and patient to explain everything into detail. So far my experience is great.

I'm going to join the five star parade of reviews. I called and talked to 5 different credit card processors about switching away from a long term relationship with Elavon (Costco). My conversation with a sales rep at ProMerchant was by far the most concise and coherent. My rep radiated "full disclosure", and was up-front about all fees and "terms and conditions", normally buried in pages of fine print boilerplate. I sensed no hint of deception. He outlined how we could operate with no equipment, only a browser based Virtual Terminal. The fees were low enough for us to project saving meaningful $$$, even with low transaction volumes associated with winding down our business.

We signed up, and were approved and up-and-running by the end of the day. It took a little bit of tutoring by our rep and the support tech to get us going with the Virtual Terminal, but what a dream to use. We do no more than click on a bookmarked browser tab, login with an ID and Password, and in a few keystrokes, process a transaction. Same cost to us whether the client is standing there with card in hand, or on the phone giving us the card information. The largest variable cost component to us is if the client uses a Rewards credit card.

Enough said. So far- great, every step of the way.

I was very new at with credit card processing and didn't know much. Nicolas Lennan was my representative and was knowledgeable friendly and helpful as he educated me about the process and options available with pro merchant. Nicolas is a great asset to the company and followed through to make sure our needs were met.

Nicolas has been great to work with. Always responsive and willing to help.