Property118 Reviews 180

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website as a fabulous forum and an invaluable resource, providing insightful articles, daily updates, and a platform for landlords to connect and share experiences. People frequently highlight the excellent service and support, noting the team's professionalism, knowledge, and helpfulness in various property matters, including tax planning and structuring. However, some customers were not happy with the service, mentioning significant delays and uncompleted work, particularly when referred to associated legal services. A few other people also felt that communication became dismissive when issues were raised, and they experienced a lack of engagement when attempting to escalate problems.

What people talk about most

Website

Customers had positive experiences with the website, consistently praising it as a valuable and essential... See more

Service

Users describe positive interactions with service, highlighting the company's expertise in tax planning and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

User experience

People report positive experiences with user experience. Customers consistently find the platform to be a... See more

Customer service

Reviewers highlight positive aspects of customer service, praising their helpfulness and expertise. Many... See more

Based on these reviews

Rated 5 out of 5 stars

This is a fabulous forum. You can get lots of advice and guidance on a range of issues. The founder has excellent knowledge on property investment and there are many other contributors who are able... See more

Company replied

Rated 5 out of 5 stars

How anyone can let Property out without going on 118 is gonna' be hard work. Landlady's/Landlords, the information on this site is invaluable. Whatever problem or issue of question you have, yo... See more

Company replied

Rated 5 out of 5 stars

News relevant to landlords is posted quickly. Articles posted by Property118 are well worded and sound advice. Some advertorials are a bit biased but are clearly labelled. There is a good body of w... See more

Company replied

Rated 5 out of 5 stars

We have worked with Property118 for a number of years and have been referred to many landlords through their platform. What sets them apart is that they do not push a one-size-fits-all soluti... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

helpful for inexperienced landlords and…

helpful for inexperienced landlords and you find out information daily what you did not know which helps or if you have an issue there is always someone who has been there and done that with good and geniune advice.

read it every day

1 April 2026
Unprompted review
Property118 logo

Reply from Property118

Great to hear you’re finding it helpful—there’s real value in shared experience and practical advice. Thanks for your feedback.

Rated 5 out of 5 stars

Great source of information

Always worth reading the articles and the members comments. It’s very rarely that I don’t learn something, no matter how trivial it’s still useful. You can also post readers questions and start meaningful discussions, which in turn can aid someone else. Overall, what’s not to like!

3 April 2026
Unprompted review
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Reply from Property118

Great to hear you’re finding value in both the articles and the discussions—that’s exactly what it’s there for. Appreciate you sharing.

Rated 5 out of 5 stars

I recommend Property118 to every fellow…

I recommend Property118 to every fellow landlord I come across as it's a great platform for seeking help & advice & learning about not only other landlord's experiences & how these might best be handled, but technical stuff too. It's a truly great forum

1 April 2026
Unprompted review
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Reply from Property118

We’re pleased to hear you find Property118 a valuable source of insight and practical guidance. It’s particularly encouraging that you highlight both the shared experiences and the technical knowledge available, as that balance is central to what we aim to provide. We appreciate your recommendation and continued support.

Rated 5 out of 5 stars

Very useful landlord resource

A very useful landlord resource that keeps users up to date with legislative changes, while thoughtfully exploring policy changes and their ramifications. Although articles are free to view, I consider it worth taking out a modest subscription to support their work. The company has also proved useful with tax planning, in our case by forming a partnership.

1 April 2026
Unprompted review
Property118 logo

Reply from Property118

Appreciate you taking the time to share this. It’s good to hear the coverage of legislative and policy changes is helping, and that the support around structuring and tax planning has made a difference. Your support means a lot.

Rated 5 out of 5 stars

Property 118 is essential reading

Property 118 is essential for any landlord who wants to keep up to date with the private rental market. Detailed articles and very helpful tips.

1 April 2026
Unprompted review
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Reply from Property118

Thanks for taking the time to share this. It’s great to hear the updates and practical insights are helping you stay on top of the private rental market.

Rated 5 out of 5 stars

Keeping you up to date on key changes

I read it every day! Great resource for landlords, and also owner-occupiers and tenants can benefit too. Keeps readers up to date with essentials; industry information/sharing of knowledge as well as the sharing of reader experiences which are just as useful. This site is a good resource for leaseholders as it is for freehold properties and readers can ask questions. This online resource gives me insight into how other landlords are responding to the challenges as well as news developments.

31 March 2026
Unprompted review
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Reply from Property118

Thank you for taking the time to share this. It’s great to hear the daily updates, industry insight, and shared experiences are proving useful across such a wide audience. The ability to stay informed and learn from how others are responding to challenges is a key part of the value.

Rated 5 out of 5 stars

I believe that if you are a Landlord or…

I believe that if you are a Landlord or Letting agent you should now subscribe to Property118.
Every week I learn something new I now know I won't be left in the dark it is very comforting and reassuring.
Should you want to comment on a article then you can, you can also get advise and Information from other Landlords in the comments.
The good thing is your not on your own we are all in the same boat.
Excellent work guys keep it up.

31 March 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for the recommendation and for sharing your experience. It’s great to hear the insights and community support are making a difference, and that the platform provides reassurance and practical value.

Rated 5 out of 5 stars

Fabulous forum

This is a fabulous forum. You can get lots of advice and guidance on a range of issues. The founder has excellent knowledge on property investment and there are many other contributors who are able to give advice. They post interesting topics daily and so I check the website every day to catch up. I would recommend this site to everyone who owns property in the UK.

31 March 2026
Unprompted review
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Reply from Property118

We’re glad you’re finding the forum useful and that the range of insights shared is helping. It’s great to have such an engaged community, and we appreciate you taking the time to recommend the site.

Rated 5 out of 5 stars

A great source of facts and support.

A great source of facts and support for the Rental Industry.
In the fight against the ignorant hordes, it helps to know you are not alone.

31 March 2026
Unprompted review
Property118 logo

Reply from Property118

We’re pleased you find the information and support valuable. It’s important to ensure landlords have access to clear, reliable insight, and we appreciate you being part of the community.

Rated 5 out of 5 stars

Informative, up to date and wide-ranging topics

The articles are always interesting, even when not immediately relevant to my rental portfolio. The comments by other landlords also add useful differences of view, vital when trying to get a view across the sector. I can't recommend Property118 highly enough.

29 March 2026
Unprompted review
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Reply from Property118

We’re really pleased to hear you find value in the content, even beyond your immediate portfolio.

It’s great that the mix of articles and landlord perspectives helps give a broader view across the sector—that’s exactly what we aim for. We really appreciate your recommendation.

Rated 5 out of 5 stars

People You Can Trust - Property 118

Had a property and financial consultation with Alex. He had already done his homework on our background and from the onset set out our options on how to move our business forward. At all times he explained any technical jargon in an easy format and with good examples of how our business would benefit from any proposal. We highly recommend using Property 118.

27 March 2026
Unprompted review
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Reply from Property118

We’re really pleased the consultation gave you clarity and a clear sense of direction.

It’s always our aim to make things easy to understand while focusing on practical next steps, so it’s great to hear that came across. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Honestly felt like a bit of a lightbulb moment

I’ve been in the property game for over 30 years, and if there’s one thing I’ve learned, it’s that no matter how much experience you have, there’s always value in getting a fresh pair of eyes on your portfolio.

I recently had a consultation with Property 118, and I have to say, it genuinely exceeded my expectations. It wasn’t just theory or textbook advice, it was real-world, practical insight from people who clearly understand the challenges landlords are facing right now.

What stood out to me most was the depth of knowledge and the ability to look at my portfolio from a completely different angle. We discussed various strategies for moving forward, restructuring, and adapting to the current landscape, things that, despite my experience, I hadn’t fully considered in that way before.

By the end of the consultation, it honestly felt like a bit of a lightbulb moment. I came away with clarity, renewed confidence, and a number of actionable ideas that I can implement straight away.

If you’ve been in the industry a long time like me, it’s easy to think you’ve seen it all, but this was a great reminder that the right advice at the right time can make a significant difference.

Highly recommend Property 118 to any landlord or investor looking to reassess, adapt, and move forward with a solid strategy.

27 June 2025
Unprompted review
Property118 logo

Reply from Property118

It’s great to hear that the consultation provided that kind of clarity, especially given your experience in the sector.

One of the things we consistently see is that even very experienced landlords can benefit from a fresh, independent perspective. As you’ve highlighted, it’s often not about theory, but about applying practical, real-world thinking to a portfolio in the current environment.

I’m really pleased the discussion gave you some new angles to consider, along with clear, actionable next steps. That sense of a “lightbulb moment” is exactly what we aim for.

We appreciate you taking the time to share your experience, and your recommendation means a lot.

Rated 5 out of 5 stars

Property118 is essential for all landlords

Property118 is an absolutely essential daily read for every landlord. There articles are professional, informative and have some great advice for landlords. The comments section of each article also has some great information. I wouldn't be without it

1 March 2026
Unprompted review
Property118 logo

Reply from Property118

Glad to hear it’s become part of your daily routine. Keeping landlords informed with clear, practical insight is exactly what we aim to do, and it’s great to know both the articles and the discussion add value.

Rated 5 out of 5 stars

Are you a landlord? Look no further...

Property118's website is an amazing resource for landlords, which helps keep people up to date and informed without pulling any punches. It far outshines those presenting themselves as the official representatives of landlords in the UK. It is my go-to place for landlord-related information and the discussion in the comments section is equally informative. If you want to know what is going in the UK landlord space and what people think this is the place to look.

Not only is their website great, I have also received excellent advice and support from Property118, having used their services to structure my property business so it really can be an inter-generational asset for my family. The service received by Alex, Mark and the team is second to none.

Highly recommended. 

24 March 2026
Unprompted review
Property118 logo

Reply from Property118

We really appreciate you taking the time to share this.

It’s great to hear that you find both the content and the wider discussion useful. One of the things we value most is creating a space where landlords can stay informed while also hearing a range of real-world perspectives.

We’re also pleased we could support you with structuring your property business. Taking a long-term, inter-generational view is a significant step, and it’s good to know the guidance from Alex, Mark and the wider team has been helpful along the way.

Rated 5 out of 5 stars

I have been with property 118 for many…

I have been with property 118 for many years now. As a portfolio landlord I find the information invaluable and it is also interesting to see what other Landlords views are. If you are a Landlord whether a large portfolio or just one property you should join property118

22 March 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind words and for being with Property118 for so many years – it’s greatly appreciated. We’re really pleased to hear you find the information valuable and enjoy the shared views within the community.

Rated 5 out of 5 stars

Main source of industry information, knowledge and opinion

Since becoming a professional Landlords Property 118 have been our main source of industry information, knowledge and opinion. Great reports and interesting article's covering the industry. It was why and how we incorporated and despite a few issues do not regret the decision!

22 March 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind words – it’s great to hear Property118 has been your go-to for industry insight, and we’re really pleased our service, reports and articles are proving valuable to you.

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