Property118 Reviews 

284
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and professional consultants for delivering thorough, first-class guidance during property incorporations and consultations. Many people highlight the exceptional support received when navigating complex challenges with HMRC and property portfolio planning. Consumers frequently note that the online platform serves as an invaluable encyclopaedia for rental issues and legislative updates. Reviewers value the daily discussions and shared expertise from experienced members, making it a safe environment to exchange advice. Visitors strongly recommend the site to anyone owning property in the UK who wants to stay fully informed.

What people talk about most

Website

Consumers find website to be positive, highlighting it as an essential daily resource for landlords seeking... See more

Service

Reviewers mention positive feedback about service, noting that experts are extremely knowledgeable, thorough,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the team's exceptional knowledge,... See more

User experience

Users describe satisfaction with user experience, highlighting it as a very useful and helpful forum that... See more

Customer service

Customers consistently note positive experiences with customer service, expressing deep appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been so reassuring to experience a company who stands by their clients even when the going gets tough. Many would have thrown their hands in the air and gone bankrupt and walked away. But n... See more

Company replied

Rated 5 out of 5 stars

I've just paid for a review of my property portfolio and I have to say that I'm very impressed. Paul was extremely thorough and the report is very detailed covering things I hadn't even thought of. I... See more

Company replied

Rated 5 out of 5 stars

The first class team at Property 118 and their associates assisted us throughout our incorporation, providing all of the detailed information needed in the most professional way. They have continue... See more

Company replied

Rated 5 out of 5 stars

I had a free 30 min consultation with Johnathan Chapman who was very helpful. We discussed the portfolio performance and figures about what could be improved. It consolidated what I had been thinkin... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(284)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've had a very positive experience…

I've had a very positive experience contributing content to Property118. The platform provides a valuable space for UK landlords, property investors, and industry professionals to share practical knowledge, discuss real-world challenges, and learn from one another.

My article was published efficiently and reached a relevant audience interested in property management and landlord best practices. I particularly appreciate the fact-based approach, informative newsletters, and the opportunity to engage with a knowledgeable community.

Property118 is a useful resource for anyone involved in the UK property sector, and I would happily recommend it to landlords looking for reliable information and industry insights.

16 June 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for sharing your experience. We're always pleased to see contributors bringing their expertise and insights to the community, and we're delighted that Property118 proved to be a positive platform for reaching and engaging with fellow property professionals.

Rated 5 out of 5 stars

A very informative meeting which was…

A very informative meeting which was succinctly and professionally delivered. We feel this will help us deal with the legalities and moving forward of our property business. It is so difficult to find impartial advise as a Landlord with so many different aspects to negotiate.
Thankyou Mark

18 June 2026
Unprompted review
Property118 logo

Reply from Property118

We're pleased the meeting with Mark provided useful clarity and confidence for the future. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Johnathan Chapman is ace!

I had a free 30 min consultation with Johnathan Chapman who was very helpful. We discussed the portfolio performance and figures about what could be improved. It consolidated what I had been thinking about one property. He gave me some ideas about how I could assist our tenant with purchasing their home and the courage to approach them. Fingers crossed.

4 June 2026
Unprompted review
Property118 logo

Reply from Property118

We're delighted to hear your consultation with Jonathan was so valuable. Sometimes a fresh perspective can provide the confidence needed to take the next step, and we wish you every success with the conversation and your future plans.

Rated 5 out of 5 stars

Since subscribing in 2023 Property 118…

Since subscribing in 2023 Property 118 was my go to, for advice with my first BTL. This was sadly a stressful time without the advice and support from this platform I would have struggled. Although I am no longer a Landlord I enjoy reading the weekly articles and will remain a subscriber. Thank you for always being there.

14 June 2026
Unprompted review
Property118 logo

Reply from Property118

We're delighted Property118 was there to support you during such an important stage of your landlord journey. Knowing the advice and community helped during a challenging time means a great deal to us.

Rated 5 out of 5 stars

Great Property info

Great info for all landlords.

4 June 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your support. We're pleased that Property118 continues to be a useful resource for landlords.

Rated 4 out of 5 stars

There are always interesting articles…

There are always interesting articles to read by subscribing to newsletter and plenty of useful information

10 June 2026
Unprompted review
Property118 logo

Reply from Property118

We're delighted you continue to enjoy the newsletter. Thank you for your support, and we're pleased you find the content both interesting and useful.

Rated 5 out of 5 stars

Property 118

I have followed the site for a few years now. All good info and lots of good ideas.

9 June 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your support over the years. We're pleased to hear Property118 continues to provide useful insights and fresh ideas.

Rated 5 out of 5 stars

Excellent meeting with Jonathon

Excellent meeting with Jonathon - I would give 10 stars if I could. Jonathon was extremely thorough and explained everything clearly. He was able to zoom out and examine all the moving parts of the different businesses whilst also providing the reasons and steps required to make changes and restructure. Thank you very much Jonathon :)

2 June 2026
Unprompted review
Property118 logo

Reply from Property118

We're delighted to hear you had such a positive experience with Jonathan. Taking the time to fully understand a situation and explain the options clearly can make all the difference, and we're pleased the meeting provided real value.

Rated 5 out of 5 stars

I do look forward to the 118 emails in…

I do look forward to the 118 emails in my in box, they are about the only ones I read! Good helpful information and I also like some of the landlord comments as well.

8 June 2026
Unprompted review
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Reply from Property118

We're delighted our emails make the cut! It's great to know you enjoy both the updates and the valuable perspectives shared by fellow landlords across the community.

Rated 5 out of 5 stars

invaluable for Landlords

It is a great platform full of very useful help and advice with regular (sometimes too regular) updates that are interesting even to someone who has been a landlord for 45 years

7 June 2026
Unprompted review
Property118 logo

Reply from Property118

We're pleased Property118 continues to earn a place in your reading list. Thank you for your support over the years — and we'll try not to overwhelm your inbox too much.

Rated 5 out of 5 stars

Great source of knowledge

I have followed Property 118 from it’s launch many years ago. It has always provided the facts clearly and fairly even if it’s not what you want to read.
I have followed their articles to gain valuable knowledge about the industry and the more specifics of property management and structure. Without this source of knowledge the business would be more difficult to succeed in.
I have always found the staff exceptionaly helpful and knowledgeable and phone or email back quickly with the answer or suggest a meeting. It’s like having my own private consultants on tap.
Mark, Neil, Yvonne, Alec and the remaining staff thank you.

7 June 2026
Unprompted review
Property118 logo

Reply from Property118

Reading feedback like this makes all the hard work worthwhile. The fact that you've been part of the Property118 journey since the beginning and still find value in what we do means a great deal to the whole team. Thank you for your loyalty, support and kind words.

Rated 5 out of 5 stars

I strongly recommend Property118 to…

I strongly recommend Property118 to landlords.
Wealth of knowledge and interesting, helpful articles
everyday

7 June 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your recommendation. We're delighted that the articles and insights continue to be a useful and regular source of information for you.

Rated 5 out of 5 stars

Property118 is an excellent site to see…

Property118 is an excellent site to see the latest current affairs for landlords and the property industry. It maintains a clear and unbiased view when writing articles with is a bonus.

7 June 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind feedback. It's encouraging to know that our approach and coverage continue to be valued by landlords looking to stay informed about developments across the sector.

Rated 5 out of 5 stars

I’ve been following and contributing to…

I’ve been following and contributing to property 118 for many years , as a property owner it’s helped my thinking about all sorts of aspects of property management including and most importantly the finances of it

7 June 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your support over the years. We're delighted that Property118 has helped inform your approach to both property management and investment.

Rated 5 out of 5 stars

A lightbulb moment from Property118

I recently had a free 30-minute consultation with Jonathan Chapman to talk through my small portfolio of four buy-to-let properties, which have not been delivering the level of return I had originally planned for when I bought them.

Jonathan’s thoughts and insight were excellent. He drew on his experience to help me look at the situation from a completely different angle, which was exactly what I needed. It genuinely felt like a lightbulb moment, and I said as much to him during the call.

I have been a member of Property118 from very early on and have always found it to be a valuable resource for landlords in the private rented sector.

Thanks Jonathan. I’m looking forward to putting your ideas into practice and hopefully making better decisions that will help me plan for retirement more easily!

I strongly recommend Property118 to landlords.

29 May 2026
Unprompted review
Property118 logo

Reply from Property118

We're delighted Jonathan was able to provide a fresh perspective. It's also wonderful to know that, after many years with Property118, you continue to find value in the support and expertise available through the community.

Rated 5 out of 5 stars

Property118 - An unmatched source of guidelines for landlords

Property118 provides a wealth of information and professional advice for landlords. I strongly recommend anyone dealing with BTLs to consider Property118 for any guidelines and questions. In todays environment whereby the landlords are continuously hammered and considered the bad guys and taken advantage of by the local councils and an excessive source of income for HMRC, we need to be informed on how best to protect the private landlords sector. Property118 is also a great source for BTL Insurances and trade.

4 June 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your long-standing support. In a constantly changing regulatory environment, our goal is to help landlords stay informed, connected and better equipped to make confident decisions. We're delighted that Property118 continues to be a valuable resource for you.

Rated 5 out of 5 stars

A member of Property 118 for most of my property investing life.

I have been a member of Property 118 for more than 15 years and have learnt more about my chosen investment class from 118 than from any other source. We have a multitude of contributors from all manner of professions offering sound advice and seasoned experience on all property related issues. I wouldn't miss my weekend read for anything. Long may this quality resource cntinue.

4 June 2026
Unprompted review
Property118 logo

Reply from Property118

Having your support for more than 15 years means a great deal to us. The depth of knowledge shared across the Property118 community is one of its greatest strengths, and we're delighted it continues to be such an important part of your property journey.

Rated 5 out of 5 stars

Property 118 is a 'must' for anyone within the property space.

As an investor within the realm of property, over the many years property 118 has been an invaluable resource in helping me to navigate through the ever changing property market.
Experienced and real life like-minded people trade ideas and experiences and has been key to learning and educating oneself ongoing.
Anyone who is or wishes to enter this space, property 118 is the way to go

3 June 2026
Unprompted review
Property118 logo

Reply from Property118

The property market never stands still, so it's rewarding to know Property118 has remained a trusted resource throughout your journey. The willingness of members to share their knowledge and experiences is what makes the community so special, and we truly appreciate your recommendation.

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