iMobile Pro Tech Experts - Leeds Reviews 75

TrustScore 4.5 out of 5

4.3

Lands Lane 38A, LS1 6LB Leeds, England, GB


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Rated 5 out of 5 stars

Amazing service. I went in to the shop on a Sunday in a panic and the guys assured me I would be able to get a repair. It only took half an hour for the problem to be fixed. I dealt with sheraz and je... See more

Company replied

Rated 5 out of 5 stars

very helpfull staff, had a great experience at store got student discount as well happy with service highly recommend

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at I mobile, Leeds. Hayat, Naz and Ali were expectional and their customer service was simply the best. I will be back.

Company replied

Rated 4 out of 5 stars

Phone was OK but the battery runs out at 30%. Going to take it I to.orrow as they say I have a 3 year warranty wich includes fitting fitting a new battery. Will see what happens

Company replied


Company details

  1. Mobile phone repair shop

About iMobile Pro Tech Experts - Leeds

Written by the company

iMobile is UK’s leading smartphone and tech product retailer. With a wide range of services and multiple locations, iMobile is the fastest growing mobile business with its excellent services and reliable products

With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.

We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.

Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.

We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.

We offer a wide range of smartphones and electronic gadgets at unbeatable prices.

We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.

We do a quality inspection of all our products before listing them for sale

You can always find the one you like, and we will provide you with the best price.

We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.

With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.

We are committed to taking care of your devices.

Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!

Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.

With iMobile, you can buy with confidence.

Contact info

  • Lands Lane 38A, LS1 6LB, Leeds, England, United Kingdom

  • 0113 246 0767

4.3

Excellent

TrustScore 4.5 out of 5

75 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered two 6th generation iPad…

I ordered two 6th generation iPad covers on the 12th of August and I never received them. I was told by the post office the package was damaged and they couldn’t find my address and were returned to imobile. After contacting imobile they said they would send them again .I am still waiting for a refund or the IPad covers .No response from customer service email.

12 August 2024
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Hi Josephine, We apologise for the inconvenience this may have caused, Please write us at customercare@imobile.co.uk and we shall get back to you as soon as possible to resolve the matter. Thank you.

Rated 5 out of 5 stars

Amazing service

Amazing service. I went in to the shop on a Sunday in a panic and the guys assured me I would be able to get a repair. It only took half an hour for the problem to be fixed. I dealt with sheraz and jesso they were both so polite and super professional. I would definitely recommend.

25 August 2024
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Thank you for a five star review, We are glad that you have had an amazing experience with iMobile. We hope to see you again soon.

Rated 5 out of 5 stars

Customer feedback

Very reliable service & Leeds store staff extremely helpful - particulalry Anmol.
Product Great.
I would highly recommend this company.

22 May 2024
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Absolutely thrilled you had a 5-star experience! We hope to see you again soon.

Rated 5 out of 5 stars

Phone repair and I am very satisfied!!!!

The staff was very polite, very professional and very helpful!!!

6 May 2024
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

We are glad that you had an amazing experience at iMobile. Thank you for the 5 stars. We hope to see you again.

Rated 1 out of 5 stars

SCAM COMPANY

SCAM COMPANY. DO NOT USE!! If could put no stars I would. I ordered a pair of earbuds. When they arrived one was not working at all. I emailed 4 times tono replies. I found a phone number and was told that I needed to post them back at my expense despite the fact that were broken! It cost me £5.39 to post. I heard nothing, despite the fact that I know they had received them at Imobile. I telephoned numerous times and demanded a FULL refund. It never came!!! Nothing but a SCAM COMPANY!!!

30 January 2024
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

To investigate further, could you please provide us with specific details, such as the date, time, and order number? We value your feedback and want to improve our services. Please share this information via email at customercare@imobile.co.uk.

Rated 1 out of 5 stars

worst customer service ever!

worst customer service ever!
worst customer service ever!
I went there for a screen change and they broke my iphone camera
told me they will sort it out on monday and they were closed
absolutely the rudest staff ever especially the store manager
stay away from them

20 January 2024
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Sorry to hear that you had bad experience with your repair. Please visit the nearest iMobile store, we are happy to have a look into your phone and fix the problem.

Rated 1 out of 5 stars

worst customer service ever!

worst customer service ever!
I went there for a screen change and they broke my iphone camera
told me they will sort it out on monday and they were closed
absolutely the rudest staff ever
stay away from them

20 January 2024
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Sorry to hear that you had bad experience with your repair. Please visit the nearest iMobile store, we are happy to have a look into your phone and fix the problem.

Rated 5 out of 5 stars

Samiksha and naz gave a excellent…

Samiksha and naz gave a excellent service

2 January 2024
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

It’s lovely to hear your kind words of appreciation for our hard-working staff. Thanks for your feedback, we hope to see you again soon.

Rated 5 out of 5 stars

Good service

Good service, I highly recommend it

6 November 2023
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Very affordable prices and excellent…

Very affordable prices and excellent customer service.

3 November 2023
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Strongly recommend

Strongly recommend , very polite staff, best service offered.

18 October 2023
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Great customer service.

Great customer service.. highly recommended

22 October 2023
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

This is great.

Great!It was repaired very smoothly.

22 October 2023
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Thank you for sharing your feedback with us! We truly appreciate your time and your valuable input. Your feedback is essential in helping us improve and provide a better experience for all our customers.

Rated 5 out of 5 stars

Great help

Great help, really appreciate their help ! Record this store

26 July 2023
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at iMobile.

Rated 5 out of 5 stars

Bought 12pro max great customer service…

Bought 12pro max great customer service Hayat Nida sheraz all being very helpfull highly recommend

21 July 2023
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at iMobile.

Rated 5 out of 5 stars

I had a wonderful experience at I…

I had a wonderful experience at I mobile, Leeds. Hayat, Naz and Ali were expectional and their customer service was simply the best. I will be back.

5 July 2023
Unprompted review
iMobile Pro Tech Experts - Leeds logo

Reply from iMobile Pro Tech Experts - Leeds

It’s lovely to hear your kind words of appreciation for our hard-working staff. Thanks for your feedback, we hope to see you again soon.

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