Fantastic experience from start to finish! The customer service was outstanding—friendly, responsive, and incredibly helpful with all of my questions. My order was processed quickly and arrived much s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Entered the address incorrectly but George was super fast and responsive by correcting it with the courier. Friendly service even followed up to make sure it arrived. 10/10 service would purchase fr... See more
I first found Protein Package when I was looking for EHPLabs energy drinks. I've been ordering regularly since thanks to their wonderful selection of vegan protein and of energy drinks. A few times... See more
I wanted to leave a quick note regarding my recent order. Unfortunately, due to the recent 35°C heat, my protein bars spent a bit too long in transit and arrived as a completely melted m... See more
Company replied
Company details
Written by the company
At Protein Package you can mix and match any high protein products! Pick and mix the best protein bars, cookies, shakes, powders, donuts and much more. Build your Protein Package with healthy protein snacks from Grenade, Fulfil, Quest and hundreds of other top supplements brands. Get up to 15% off your order!
Contact info
Protein Package Limited, Unit 6, Building 15, WV15 5HR, Bridgnorth, United Kingdom
- 01746762436
- contact@proteinpackage.co.uk
- www.proteinpackage.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 Service
10/10 Service
I regularly buy my whey and other bits from the Protein Package. It's very quick and efficient delivery. Also always has what I need in stock!
Absolutely amazing business 💙
Absolutely amazing business , been using them for a while from ordering my protein / pre workouts etc & some energy drinks . The communication is always super friendly and efficient & have chatted back & forth on Instagram. Delivery time is always so fast too👏🏻, ordered on Friday and received my package on the Monday. The amount of products available for a small family run business is insane & the prices are always fab! I would 100% recommend to anyone. Thanks guys 💙
Amazing company
Amazing company! Always bulk buy my energy drinks from here, always come packaged up nicely and super quick delivery too!
Me and my Mrs have been using this…
Me and my Mrs have been using this company for around a year now. Always a great service and quality products. Also it's not to far away from where I live so it's nice to pop in sometimes and there's always a great stock of what I need, the owners are friendly and helpful. I've also had stuff delivered to my address and it's always came on time and packaged well. Overall I'll keep using this company in the future.
Asked for a review so here it is..
Was really surprised and amused to receive an email stating how much “we really do appreciate your custom” and asking for a review, but here goes.
I placed an order Sunday 12th, which arrived the following Saturday – well most of it arrived, one item was wrong. Following that i.e. their getting the order wrong, the email dance began. I was asked for photographs of the wrong item, then that one item had to be returned. They received it last Tuesday, but there was no acknowledgement or communication on my replacement and now three weeks from the initial order I am still without the product I paid for.
UPDATE: Happy to report a replacement has now been received, along with a complimentary bag and £1.33 refund.
Nice service
Nice service
I have bought products from them a couple of times, they have nice staff
A satisfactory conclusion thanks George
I just had a phone conversation with George and he has explained the situation to a mutual satisfactory conclusion with no fuss,thanks for the refund, at least a company that backs up their statements.
I ordered 2 packages of protein drinks one of which was in the clearance sale and paid extra for express delivery of 1-2 days they arrived outside the timeframe for express delivery ,point No1 upon trying to consume the chocolate drink marked as clearance it turned out it was nearly 3 weeks out of date and was not fit for consumption. After contacting George about the delay I was given an upgrade on the vanilla drinks and was asked to phone with regard the chocolate drinks. I pointed out about the chocolate drinks and provided photographic evidence asking for a refund which it seems protein package are reluctant in giving so rather than get into a wrangle about the matter I decided to leave a poor review in the hope that others don't make the same error as myself.
Everything you need
Love, love, love this business for all my protein and supplement needs. They have a great range of products, brilliant ways to save by buying in bulk and quick shipping. The customer service is second to none and you can tell that they really care about their customer base. Would recommend to anyone.
Ordered a present in a rush 2 days…
Ordered a present in a rush 2 days before Christmas and their delivery service couldn't get the package to me in time, I asked for help and they decided to hand deliver to me on Christmas eve!! Couldn't be more grateful.
5 star
Recommended Protein Package by my PT. That was 2 years ago and I’ve been a repeat customer since. Great products and impeccable service. They go above and beyond for their customers, and it’s really appreciation. Thank you!
Highly recommended
Great selection of different snacks for different goals. My first order had issues with delivery and the company were quick to resolve the issue. No issues with my second. Great customer service and great products. Thank you
Fantastic
Nothing but brilliant.. came next day even though it was standard delivery. Loved the freebie touch ... will come again for sure
Great customer service
Great customer service, I ordered the wrong item and I had a very quick response and it was resolved very quickly.
great customer service
Whilst I did have some issues with my order initially, mainly the delivery arriving late (due to errors by evri) George at Protein package has been very honest and helpful in explaining what happened and rectifying any issues.
The products available are a great price, and plenty of choice available.
Happy
I was really excited about these guys, their range is something I hadn’t seen since moving back to the UK. I purchased on Friday evening so understood this might not be dispatched until Monday, but got an email to tell me this was dispatched Saturday.
The ETA is 3 working days within the UK, so I expected this Wednesday but noticed the tracking said “expecting it.” I emailed in on Tuesday and heard nothing back. So I used their contact form via website later that day and got a reply Wednesday morning. Ultimately there was an issue with my order, but George called and emailed me himself to apologise. As a small family run business you can feel this matters to him. They got an order out to me and the fact George cared enough to contact shows why Protein Package are different. Great stuff.
One of the best and most responsive…
One of the best and most responsive protein companies I've bought from.
I am quite literally obsessed!
I am quite literally obsessed!
I’ve only just found out about this shop and i’m sooo impressed! I love quest bars and this website stocks loads of great flavours, i’ve literally just received an order and placed another one as we speak! The delivery time is good too so i definitely recommend if you’re looking for new protein bars/food to try :)
Great company
Great company, already gathering items in my basket for my next order! Delivery could have been quicker but that’s me trying to nit-pick!
Great company and great products items…
Great company and great products items dispatched straight away great customer service would highly recommend
Great products and even greater…
Great products and even greater customer service 😊 Will certainly be back! Thankyou x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








