Have been using this company for a few years now but sadly they have discontinued my favourite moisturising cream. Cant understand why as it is often sold out.
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See what reviewers are saying
I Honestly can’t recommend Proto-col skincare enough! My skin has always been one of my major flaws, where I’m incredibly conscious without make-up! This stuff is incredible!! A bit of sunshine combin... See more
Company replied
ordered Collagen from this company during Black Friday. When I messaged the representative to change my order from Bovine Collagen to Marine Collagen, she told me she would update my Subscription pr... See more
Bought the eye lift cream only to find it dried like egg white on my face I had a beautician watch the video as I thought I was using it the wrong way, but the same happened when she applied it. I sen... See more
Company replied
Company details
Written by the company
Proto-col is a brand of health and beauty products manufactured in the UK by On-Group Ltd. Based in Bradford-on-Avon, proto-col is a truly British brand - we believe in producing products which deliver luxury formulations, made with the best quality ingredients at affordable prices.
Contact info
Unit 5, Brook Lane, BA13 4ES, Westbury, United Kingdom
- 0333 000 7788
- info@proto-col.com
- www.proto-col.com
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Replied to 50% of negative reviews
Typically takes over 1 month to reply
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I GOT TO KNOW YOUR PRODUCTS FROM A…
I GOT TO KNOW YOUR PRODUCTS FROM A FRIEND. SHE RESEARCHES ALL PRODUCTS. SHE RECOMMENDED THE PRODUCTS BECAUSE I AM OVER 60
YET TO SAY ANYTHING ON THE PRODUCTS BECAUSE ITS TOO EARLY.
THE DELIVERY WAS QUICK ENOUGH.

Reply from Proto-col
Good service
Good service. Enjoying using the product. Excellent value for money.

Reply from Proto-col
High quality products delivered…
High quality products delivered promptly. Green Magic is the best supplement I’ve ever used, I really feel a difference from the first couple of days taking it. The baked mineral foundation is perfect and look so great on my skin. Really pretty packaging too. Thank you.

Reply from Proto-col
Excellent service dispatched within an…
Excellent service dispatched within an hr of delivery.. Products are superb esp the handcream..
Highly recommend

Reply from Proto-col
The service I have received has been…first class
The service I have received has been without question first rate. My order arrived the collagen cordial Had leaked slightly which has never happened before, I contacted customer service. I didn’t have to wait on the phone, they were charming and the problem was resolved immediately. What a difference to some other companies.

Reply from Proto-col
The Fab Team !!
I had a query with my order. It was dealt with immediately and sorted out. I recieved my order on time. Thank you so much to the Team behind the scene. Alison x

Reply from Proto-col
Love this product
Love this product. I have been taking the capsules for about 13 years and added the shots everyday about a year ago. My hair is very thick and I have been told that my skin is really good and that I do not look my age. I put it down to the protocol shots.

Reply from Proto-col
My experience has been great I received…
My experience has been great I received my items on time as advertised and I really like the product.

Reply from Proto-col
To be honest not used the pro collegan…to early to say yet
To be honest not used the pro collegan yet though think it still seems expensive
Even half price
Not noticed any different yet with the termeic
But going to order some more

Reply from Proto-col
I love this stuff but I was a bit…
I love this stuff but I was a bit miffed to see that after I ordered couple of items they had been reduced!

Reply from Proto-col
Delivery always quick
Delivery always quick. Product well packaged. I have been using the shots for over a month and have noticed a huge improvement in my skin and nails. I have used the collagen capsules before but find these are much better for me. I am 56 and wish I had started using this product sooner. I would recommend but you need a month to see a significant change.

Reply from Proto-col
Collagen shots
I have used Protocol capsules for years,and the shots since they first came out,I am sure they help with my arthritic back,and general health.I am nearly 75
years young and told I look years younger. Janet

Reply from Proto-col
Don’t hesitate to try
As usual, fast speedy delivery. Love the collagen shots. They definitely help strengthen my hair and nails which are weak due to medications. Have saw a dramatic change since using the shots and tablets. Couldn’t be without them now. My skin looks healthy too. Don’t hesitate to try!!

Reply from Proto-col
Amanda.
Absolutely Love, love, love these shots.
50% off offers are brilliant.

Reply from Proto-col
In my opinion the Protocol products are…
In my opinion the Protocol products are brilliant & speak for themselves. The icing on the cake for me are the many half price offers which makes such premium products more affordable for everyone.

Reply from Proto-col
I use the protocol shots and i love…
I use the protocol shots and i love them. Don't know if they are actually doing me any good, who knows how you would look if you did not take them. I can only buy them when they are 50% off as they are rather expensive but will continue with them for as long as i can afford them. They are delicious

Reply from Proto-col
I love protocol
Hi have been talking protocol for over a year and it has made such a difference in my shin especially

Reply from Proto-col
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