Have been using this company for a few years now but sadly they have discontinued my favourite moisturising cream. Cant understand why as it is often sold out.
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See what reviewers are saying
I Honestly can’t recommend Proto-col skincare enough! My skin has always been one of my major flaws, where I’m incredibly conscious without make-up! This stuff is incredible!! A bit of sunshine combin... See more
Company replied
ordered Collagen from this company during Black Friday. When I messaged the representative to change my order from Bovine Collagen to Marine Collagen, she told me she would update my Subscription pr... See more
Bought the eye lift cream only to find it dried like egg white on my face I had a beautician watch the video as I thought I was using it the wrong way, but the same happened when she applied it. I sen... See more
Company replied
Company details
Written by the company
Proto-col is a brand of health and beauty products manufactured in the UK by On-Group Ltd. Based in Bradford-on-Avon, proto-col is a truly British brand - we believe in producing products which deliver luxury formulations, made with the best quality ingredients at affordable prices.
Contact info
Unit 5, Brook Lane, BA13 4ES, Westbury, United Kingdom
- 0333 000 7788
- info@proto-col.com
- www.proto-col.com
3.5
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Love this product it has done wonders…
Love this product it has done wonders for my skin and body
12 May 2020
Unprompted review
Reply from Proto-col
Thank you Denise for leaving this review, we're so pleased how the products make you feel. Enjoy!
Great and very fast!
12 May 2020
Unprompted review
Reply from Proto-col
Thank you Liliia for this feedback, enjoy!
Very prompt delivery
11 May 2020
Unprompted review
Reply from Proto-col
Thank you Maureen for this feedback, we're pleased our service was both quick and reliable.
From the moment of ordering my products…
From the moment of ordering my products to delivery all first class service
11 May 2020
Unprompted review
Reply from Proto-col
Thank you Mrs Dinse for this feedback, enjoy your products!!
Ordered Collagen supplements on Monday…
Ordered Collagen supplements on Monday - arrived Thursday am which I feel is excellent considering we are still in lockdown due to the pandemic. Still the best Collagen supplement on the market IMO.
11 May 2020
Unprompted review
Reply from Proto-col
Thank you for taking the time to leave this feedback Jayne, we really appreciate it. Enjoy your products!
Very good products and service
11 May 2020
Unprompted review
Reply from Proto-col
Thank you for this lovely feedback, best wishes.
Reply from Proto-col
Thank you for this feedback, enjoy!
Love the products and the service and…
Love the products and the service and delivery is quick and fast amazing you have a continuous customer
9 May 2020
Unprompted review
Reply from Proto-col
Thank you Miriam for this feedback and would love to report this back to the team. Enjoy your products!
Excellent service and product
9 May 2020
Unprompted review
Reply from Proto-col
Thank you Rhona for this feedback, enjoy your products!
Excellent delivery service in such…
Excellent delivery service in such difficult times, thank you.
8 May 2020
Unprompted review
Reply from Proto-col
Thank you for this feedback Christine, enjoy your products and keep safe.
Excellent product I’ve been taking for…
Excellent product I’ve been taking for 20 years.
Delivery service first class.
Thank You
8 May 2020
Unprompted review
Reply from Proto-col
Thank you for your feedback Jennifer, we're so pleased you found the service reliable and quick. Please enjoy!
Been taking these tablets for a week…
Been taking these tablets for a week now. My skin has cleared up from spots on my face and overall feels and looks much better.
8 May 2020
Unprompted review
Reply from Proto-col
Thank you for this feedback, we hope the service was just as good as the products in this service review. Enjoy!
Very quick and great product 🙏🏼
5 May 2020
Unprompted review
Reply from Proto-col
Thank you Jess for this feedback, enjoy!
Service was as expected
Service was as expected. Haven't had long enough to assess product.
5 May 2020
Unprompted review
Reply from Proto-col
Thank you for this feedback Lois, we hope to hear from you in our product review about how you're getting on.
Reply from Proto-col
Thank you Anne for this feedback, enjoy your products!
Very pleased
Very pleased. Goes such a long way. I feel confident of it's efficacy.
3 May 2020
Unprompted review
Reply from Proto-col
Thank you for this feedback Christine, we're so pleased we have helped you to raise your confidence.
Protocol-col is a great company I can…
Protocol-col is a great company I can count on for keeping my skin and body in great condition.I have been taking the new citrus gel collagen sachets for nearly 3 months.My body and skin needed an extra boost and the collagen gel has done just that,my energy lasts all day at work and my skin is looking and feeling good again.
3 May 2020
Unprompted review
Reply from Proto-col
Thank you Clarissa for this feedback, we're so pleased you have been enjoying Complete Collagen. We'd love to hear how you continue to get on, enjoy!
Excellent product
Excellent product, excellent service and response to questions.
3 May 2020
Unprompted review
Reply from Proto-col
Thank you Trudy for this feedback, we're so pleased you found customer service helpful. Enjoy your products!
Great Service
Easy and quick to order on line as a new customer. Product came in 1 week which is what I was told and pretty good considering I ordered during the Covid 19 Pandemic 👍
2 May 2020
Unprompted review
Reply from Proto-col
Thank you for this review Carole, we are working hard to make sure you receive your products quickly after ordering even in these difficult times. Enjoy your products!
Love the collagen bone and joint
Love the collagen bone and joint. Helps keep me moving as I go into my 6th decade
2 May 2020
Unprompted review
Reply from Proto-col
Thank you Linda for this feedback, please enjoy your products!
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