I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quick... See more
Company replied
Location
Switch locationUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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See what reviewers are saying
Excellent service! I took my VW Golf in for two new rear tyres, and the service was first-class from start to finish. Friendly, professional, and efficient. Highly recommend!
Company replied
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more
I had two front tyres fitted and have no complaints about the fitting, but when I asked for a copy of the receipt there was no mileage recorded or reference to which axle (front or back) they were fit... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Alcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom
- 01789 764033
4.7
Excellent
1k reviews
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Friendly, Good Communication and Good Customer Service
Friendly, helpful service. Needed a tyre changing that had to be ordered to the garage. They let me know that it had arrived early and completed job ahead of time. Thank you.
27 February 2026
Quick and efficiently handled
23 February 2026
Able to book service on line
Able to book service on line , Dropped the car off and when ready Ray phoned me , and then went through the paperwork with me . I've taken the car there to be looked after a few times now and pleased with the service they give and the recommendations . Also easy to park .
10 February 2026
The staff were fantastic
18 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not happy with how many chips I have in on my rim!
Tyre was fine and didnt take very long at all but not very happy with having over 6/7 chips in my rim !
18 February 2026
Reply from Protyre Autocare - Alcester
Dear Luke Smith,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
A good experience. Everyone was very friendly and the job…
Everyone was very friendly and the job was done while I waited. I was given a choice of tyres to choose from.
I won't hesitate to use you again.
18 February 2026
Excellent service
Called to book the car in for break disks and pads to be replaced. Got them done the same day (within 4 hours)
16 February 2026
Very, very helpful staff
I was in difficulty and all the staff could not have been more helpful.
11 February 2026
great service and competitive price
4 February 2026
replacement battery
Phoned for a replacement battery, which was fitted early afternoon the same day, very efficient service and took just 30 minutes
2 February 2026
Reply from Protyre Autocare - Alcester
Dear Buddy boy,
We're happy to hear that you received efficient service with your battery replacement completed the same day in just 30 minutes at our Alcester branch.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Tyres fitted as promised
28 January 2026
The tyres were the cheapest price…
The tyres were the cheapest price locally. The fitting was quick. My only issue was that the manager (Ray) wasn’t going for the customer service award!
22 January 2026
Great Service
Sorted a repair on my deflating tyre (thought I would need a new one), and were proactive with a potential issue with my metal value caps that were seized on the front to tyres.
28 January 2026
Well done Ray the manager
Ray the manager, was really helpful throughout this speedy, efficient service
28 January 2026
Easy to book online.
MOT at Protyre Autocare Alcester. Easy to book online, pleasant staff, comfortable waiting area, prompt service.
28 January 2026
Work carried out well as usual
23 January 2026
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