Called in unexpectantly with puncture. Fitted us in and resolved the problem. Not easy when you have appointments but did your best to help us. Shall tell our fellow neighbours.
Location
Switch locationUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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See what reviewers are saying
My tyres were purchased via Blackcircles so this was just a visit for fitting and I was first booking of the day. The team completed the work efficiently and well. Very good overall. No 5th star... See more
We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more
air conditioning re- gas. air con service explained and done very efficiently. Have used the car to travel to Devon and back, A/C worked fine even during this heat wave. Costs very competitive when co... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 9 best companies in Car Battery Shop
- #8 of 17 best companies in MOT Centre
- #27 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Alcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom
- 01789 764033
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Called in unexpectantly with puncture.
Called in unexpectantly with puncture.
Fitted us in and resolved the problem.
Not easy when you have appointments but did your best to help us.
Shall tell our fellow neighbours.
Overall very good
My tyres were purchased via Blackcircles so this was just a visit for fitting and I was first booking of the day. The team completed the work efficiently and well. Very good overall. No 5th star as it took time for someone to be available on reception (but as mention I was first booking of the day).
I Needed an MOT for my car last minute…
I Needed an MOT for my car last minute so I rang up and they managed to fit me in the following morning. Can't fault protyre at all!. Thank you very much ade you really helped me out . 😃
Very good & prompt service when called…
Very good & prompt service when called in with slow puncture. New tyre had to be ordered in, but fitted quicly the following day. Excellent all round.
May use AI-assist with repliesRead more
Really nice and friendly team, but £500 wasted
Really nice and friendly team, great service as well!
I had paid £500 for new TPMS sensors to get me through the MOT however the issue came back the next day and i was told after taking it back only the main dealer could fix it.... with no mention of the fact i have effectively wasted £500 .... on top of the MOT / service.
Wouldve been nice to be offered some sort of refund or even apology hahah ... nice guys tho!

Reply from Protyre Autocare - Alcester
They were able to sort out my tyre…
They were able to sort out my tyre problem and a/ c regas whilst I waited - excellent service !
Very helpful and friendly service
Excellent
Excellent, staff, clear explanation. Have always had a good experience from Protyre Alcester.
The staff have been so very helpful to…
The staff have been so very helpful to me. My vehicle has needed a lot doing at it.

Reply from Protyre Autocare - Alcester
Tyre Fitting
Aidan Phillips at Alcester made ordering and the fitting of 4 new tyres very easy from the recommendation to the fitting itself. Would certainly recommend.
It was all so easy
Prompt and efficient advice and service.
Could have been 5 stars except a 'gold'…
Could have been 5 stars except a 'gold' service was carried out without asking (bronze always adequate in the past).
Other than that, efficient and polite service.
We are using Protyre more and more for…
We are using Protyre more and more for our MOT’s. Easy to book, quick turnaround & friendly staff.
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