Protyre Autocare - Andover Reviews 

638
•
TrustScore 5 out of 5

4.8

Station Approach, Andover, SP10 3HN Andover, Hampshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Every problem I have with a tyre l go straight to Andover Protyre/Barthwick Tyres. The chaps are always great, efficient and knowledgeable. This time one of my front tyres was going down slowly. O... See more

Company replied

Rated 4 out of 5 stars

There was little confusion over exactly what work was required and the cost but after a telephone conversation it was explained and understood. In the end service received did the job.

Company replied

Rated 5 out of 5 stars

Needed emergency tyre change due to blowout on A303. First place I called (named for a racing series) were useless, couldn't care less I was stranded on the hard shoulder, tried to book me in for th... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Protyre in Andover for a few years and have always found them incredibly helpful, kind and straightforward. On my recent visit for a service, they picked up a few other things tha... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Station Approach, Andover, SP10 3HN, Andover, Hampshire, United Kingdom

  • 01264 355382

4.8

Excellent

TrustScore 5 out of 5

638 reviews

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4.8

All reviews

(638)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very impressed with the manager

Very impressed with the manager

24 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Mr McDonagh,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The guys were professional

The guys were professional, helpful and a credit to your company, highly recommend and will use again.

7 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Andover branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual, wouldn't go anywhere else.

26 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great company

Every problem I have with a tyre l go straight to Andover Protyre/Barthwick Tyres. The chaps are always great, efficient and knowledgeable. This time one of my front tyres was going down slowly. On this visit l needed a new tyre. Came away happy and safer than when l drove in.
.

26 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Diane,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Such helpful staff

Such helpful staff.
New tyre swiftly fitted at the appointed time.
Very good service overall.

23 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Mrs Rafferty,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Not good

There was little confusion over exactly what work was required and the cost but after a telephone conversation it was explained and understood. In the end service received did the job.

21 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear Bowers ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Andover branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

i always use this garage and i find…

i always use this garage and i find everything very good

14 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Mr Sturgess,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff wereVery efficient and…

The staff wereVery efficient and polite. Prices were competitive. Didn’t take long to change two tyres. I’ve booked On online which was very easy for next day fitting.

14 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Yana,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable staff. Who went above and beyond with their customer service. I would highly recommend this company and they have certainly got a regular customer in me.

5 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support - job done. As scheduled

9 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Patrick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff are always plesant

The staff are always plesant, polite and helpful. Which is why I always use them.

5 October 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello William,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friedly fast turn around explained…

Very friedly fast turn around explained every thing both fitters coould not hadbeen better will be useing them a lot more highky recomended

30 September 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Sue​,

We would like to thank you for sharing your feedback regarding the service you received at our Andover branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

I was generally happy with the service…

I was generally happy with the service I received, however the only thing that let it down was when I got I the car back it was showing a tyre pressure system fault. I was assured by the branch that, this might reset itself after 10 mins driving however this as not been the case. I was told to bring it bring back to the branch if it did not reset, however I will let my mechanic sort it out, since I also need a wheel alignment adjusting bolt eased. Would have been nice if the car had been returned to me in the condition I gave it to them, and not in a condition where it might improve after 10 mins driving. Not sure I would use this branch again and take it to Micheldever instead and see how they perform.

24 September 2026
Unprompted review
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Dear Steve,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Prompt service

Prompt service. Friendly staff. Good value for money. Easy online booking.

23 September 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Rowena,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service at short notice

Needed emergency tyre change due to blowout on A303. First place I called (named for a racing series) were useless, couldn't care less I was stranded on the hard shoulder, tried to book me in for the day after and told me "no-one in the area will have any slots today" (!)

Fortunately Protyre were great- gave good instructions on the phone for how to find them, and got me in for a slot within the hour. Knowledgeable and friendly staff, couldn't ask for more

16 September 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest people

I have used the Andover branch for some time now. Always good and honest service at a fair price. No waffle or BS..unlike others I won't mention. I trust them, thats it. And thank you.

13 September 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Kerry,

Thank you for your wonderful feedback! We are so pleased to hear about your continued positive experiences with our Andover centre. Providing honest service at a fair price is something we strive for, and we truly appreciate your trust in us.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Quick and honest advice

Quick and honest advice

9 September 2026
Protyre Autocare - Andover logo

Reply from Protyre Autocare - Andover

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Andover branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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