Choosing tyres was quick. A bit shocked by price but not bought any for a long while, hence change. Given a view as to other suggested purchases to go with new tyres. Offered £30 off Dunlop Tyres fitt... See more
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I’m writing a follow up from a mis-quote about re-gassing my Mitsubishi L200, and Protyre has fully resolved the problem. I would like to thank the team for their prompt response.
Company replied
Great service as usual. Friendly, knowledgeable staff, reasonably priced. Definitely recommend and will use again. Thank you.
Replaced worn front tyre and fitted new one that I booked online. Good timely manner done in 30mins. They even put air in my other front tyre as asked that I had fitted by another firm due to punc... See more
Company details
- #9 of 25 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Ashbourne Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, United Kingdom
- 01335 289530
4.7
Excellent
961 reviews
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Great service as usual
Great service as usual.
Friendly, knowledgeable staff, reasonably priced.
Definitely recommend and will use again.
Thank you.
17 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very efficient service
Very efficient service , helpful polite and kept us well informed
15 July 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Lesley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Positive customer service
I’m writing a follow up from a mis-quote about re-gassing my Mitsubishi L200, and Protyre has fully resolved the problem. I would like to thank the team for their prompt response.
14 July 2026
Unprompted review
Reply from Protyre Autocare - Ashbourne Retail
Dear John G,
We are so pleased to hear that we could fully resolve the issue with your Mitsubishi L200's re-gassing.
It's wonderful to know that our team's prompt response was appreciated.
Thank you for sharing your positive experience with us.
We will look forward to welcoming you again at our Ashbourne Retail branch in the future.
Kind regards
Kayliegh
Customer care -Protyre
great service thank you
10 July 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Jon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Alison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
quick,organised and right
29 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Choosing tyres was quick
Choosing tyres was quick. A bit shocked by price but not bought any for a long while, hence change. Given a view as to other suggested purchases to go with new tyres. Offered £30 off Dunlop Tyres fitted but invoice only shows £25 off per pair. Something to watch in future. Overall satifactory and quite efficient service.
26 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Vincent,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are friendly
They are friendly, helpful, efficient and always stick to the time quoted
1 July 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Celia,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you found our in centre team friendly, helpful, and efficient, and that we consistently met the quoted times. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Staff was excellent
Staff was excellent, particularly the Manager Price match Cosco excellent service prefer to use local suppliers well done guys
1 July 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Mr Finley,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Good service, fast and efficient. Checked everything thoroughly as always. Very friendly staff and excellent communication.
29 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Easy tyre change!
Easy to book then in and out in half-an-hour for my tyre to be fitted. Always helpful, reliable and efficient.
24 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Francis,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Kerry,
We appreciate your wonderful 5-star review! We are delighted you were impressed with your visit to our Ashbourne centre. Thank you for your business.
Best regards,
Eddie
Customer Care - Protyre
Excellent service
Excellent service. Tyre repaired quickly by very pleasant professional staff.
18 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello D King,
Thank you for your 5-star review! We are delighted to hear you received excellent service and quick, professional assistance from the in centre team. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Telephoned for an air con refresh and…
Telephoned for an air con refresh and had it done an hour later at a competitive price. All good thanks.
22 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Dear Jonathan Edwards,
We are so pleased you received prompt service for your air conditioning refresh at a competitive price at our Ashbourne Retail branch.
Thank you for your kind feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
There is a smile when you walk in to…
There is a smile when you walk in to reception. Staff couldn't have been more helpful. Price is better than a lot of garage's
22 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashbourne Retail
Hello Debbie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They are a good bunch
They are a good bunch. I’ve been going for a number of years now and even though I’ve moved out of the area I trust them and feel comfortable with there advise etc.
22 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Byron,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service as usual
Excellent phone manner, very helpful and fitted car in quickly for a puncture repair to enable our work day to continue with only minor interruption.
Punctual, doing job on time and polite all through the process.
Excellent service as usual
22 June 2026
Reply from Protyre Autocare - Ashbourne Retail
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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