Welcoming environment Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptioni... See more
Company replied
Location
Switch locationUnit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB
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See what reviewers are saying
I had an excellent experience. The staff were very friendly, helpful and professional. They explained everything clearly and provided a quick and efficient service. I was very happy with the service I... See more
Company replied
I always use Protyre in Ashford when I need new tyres or wheel alignment. Easy to book on their website, and the staff at Victoria Road are always friendly and helpful. Nice and close to the town c... See more
Company replied
Very good competitive price, efficient fitting. Knocked back one star as didn’t clean rims before fitting tyres on second car, presumably because near end of day. Probably not an issue but not consist... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Ashford Victoria Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, United Kingdom
- 01233 625962
4.8
Excellent
1k reviews
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Reply from Protyre Autocare - Ashford Victoria Road
Dear Christine,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Ashford Victoria Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Welcoming environment
Welcoming environment
Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptionist went out of his way, as did the mechanic, to squeeze my car in. That is good business and I’ve recommended ProTyre.
Tyre prices are reasonable, service is prompt.
31 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at Ashford Victoria Road.
Best regards,
Eddie
Customer Care - Protyre
Friendly and professional staff, with quick and reliable service\. I was very happy with the experience and would definitely recommend Protyre.
I had an excellent experience. The staff were very friendly, helpful and professional. They explained everything clearly and provided a quick and efficient service. I was very happy with the service I received and would definitely recommend Protyre to others.
31 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mrs Pun,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
good fair mot done being an ex mot…
good fair mot done being an ex mot mechanic was well done and will recommend
31 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Malcolm,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Trustworthy. Always friendly staff and very good…
Always friendly staff and very good service. Trustworthy which is hard to find nowadays.
31 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Nicky,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Desmond,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always great service at Protyre…
Always great service at Protyre Victoria Road. Staff are always very helpful.
Never try and charge for work that doesn't need doing
22 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Dobbs,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
the staff were helpful
the staff were helpful. friendly explained everything
clearly .the price was fair
26 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Gillian,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford Victoria Road centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mrs Heaton,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team in centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Amazing service by Ben and the team as…
Amazing service by Ben and the team as always. They go above and beyond to help their customers and I trust their judgement. Thank you guys 😊
26 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Rachel,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great prices and service
I always use Protyre in Ashford when I need new tyres or wheel alignment.
Easy to book on their website, and the staff at Victoria Road are always friendly and helpful.
Nice and close to the town centre, so you can pop in while the work is being completed.
17 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Jason,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch. We appreciate your continued loyalty.
Best regards,
Eddie
Customer Care - Protyre
excellent service ,
excellent service ,waited whilst fitting done .completed quickly and back on the road very soon.
14 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Playford,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ashford Victoria Road
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good as usual except time keeping
All went well as usual except the timing I was told upon booking was not kept. Happy with the work done though. Great team as well.
I would have given 4.5 stars but that option is not here.
12 August 2026
The staff are very helpful
The staff are very helpful i booked my car in for a diagnostic on the air con but i made a mistake on the booking and they helped me correct it it didnt take them long to find the problem with my car
10 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Dear Robert Osbourne,
We're so pleased to hear that our team at our Ashford Victoria Road branch was helpful when you needed to correct your booking and that they quickly identified the issue with your car.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always provide a great service
Always provide a great service, prompt updates and overall great service.
12 August 2026
Friendly, professional service, as always
This was my second visit to Protyre, Victoria Road, Ashford for an MoT because the team there are always so helpful, friendly and professional, and their prices are competitive. This time was no exception, and I'll be returning again soon for a service.
12 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Harper,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Competitive pricing
Competitive pricing, great service and friendly staff.
Well deserved 5 stars.
10 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Sandra,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly repairs completed on time
10 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Mr Luckhurst,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very pleasant helpful staff
Very pleasant helpful staff, and reasonable prices. To be recommended, thank you.
3 August 2026
Reply from Protyre Autocare - Ashford Victoria Road
Hello Roger,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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