As always on time, friendly staff . Only negative this time I didn't receive any paperwork reference the service, ie life left on breaks and tyres etc
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Booked car in for a free tyre check. Was expecting new tyres would be required, but the advice was not yet. Received a detailed report on each tyre and a recommendation on the how many miles they w... See more
Company replied
I have been using Protyre for many years and always, they do exactly what they say. Great service. From first call and advice to booking in. You then leave happy, knowing a professional job has been d... See more
Company replied
Great service, work carried out very quickly and excellent communication from the staff. Always go here for my tyres - totally recommend
Company details
About Protyre Autocare - Banbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom
- 01295 263149
4.7
Excellent
2k reviews
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Great service!
4 November 2026
Poor service and a waste of money
I took my car to Protyre for a two-wheel alignment, only to later discover that my rear wheels were also misaligned.
The problem is that the rear alignment should have been addressed first to ensure the front wheels were aligned correctly. Instead, Protyre went ahead with the two-wheel alignment without contacting me or explaining the issue.
I would have expected a professional tyre and alignment specialist to at least call me, explain the situation and offer the option of a four-wheel alignment.
As a result, I had to pay for another alignment elsewhere to get the job done properly. This meant unnecessary additional expense that could potentially have been avoided with some basic communication.
Very disappointing experience. I expected better from a specialist garage and wouldn’t recommend their alignment service.
21 October 2026
As always on time
As always on time, friendly staff . Only negative this time I didn't receive any paperwork reference the service, ie life left on breaks and tyres etc
2 November 2026
Great service
Great service, work carried out very quickly and excellent communication from the staff. Always go here for my tyres - totally recommend
6 November 2026
May use AI-assist with repliesRead more
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Excellent tyres at a competitive price
Excellent tyres at a competitive price, superb service and straight forward to arrange fitting.
4 November 2026
Reply from Protyre Autocare - Banbury
Hello Mr Varley,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Koji,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
absolute joke won't use again
After paying full price for tyres advertised at 10% off .
At my appointment I was told that if I wanted to change the rear tyres and cycle the new ones to the front standard for front wheel drive cars it would be an additional £20 .
I went back and checked there is to option to select or pay for this online they just quote fully fitted .
After refusing to pay anymore they came back to me with a weak excuse about it not having tyre pressure management sensors so I wouldn't have to pay the extra .
The technician I dealt with was rude and abrupt throughout
Absolute joke won't use again .
27 October 2026
Reply from Protyre Autocare - Banbury
Dear SF,
Thank you for notifying us of your concerns regarding the cost.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Banbury
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A MOT
MOT, failed first, fixed, returned indicator light then failed, they fixed it (no charge), passed. Thanks for the great service. :-)
28 October 2026
Reply from Protyre Autocare - Banbury
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic customer care
I have been using Protyre for many years and always, they do exactly what they say. Great service. From first call and advice to booking in. You then leave happy, knowing a professional job has been done by a great team.
28 October 2026
Reply from Protyre Autocare - Banbury
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Carol,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As usual wonderful service
As usual wonderful service. Drove in to the branch with a tyre issue. Within an hour the problem was resolved.
Friendly and professional staff.
26 October 2026
Reply from Protyre Autocare - Banbury
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Couldnt get promo discount to work
Couldnt get promo discount to work
So had to pay full price
Gentleman in Office not very helpful about promo
21 October 2026
Reply from Protyre Autocare - Banbury
Hello Helen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and informative staff
Friendly and informative staff, booking process very easy
15 October 2026
Reply from Protyre Autocare - Banbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Banbury
Hello Mr Rigby,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thank once again for very good service…
Thank once again for very good service on notifying me that some tyres neede replacing, can always count on you to keep my car in good order.
19 October 2026
Reply from Protyre Autocare - Banbury
Dear Brian Miller,
We would like to thank you for sharing your feedback regarding the service you received from our team at our Banbury branch .
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you by keeping you informed about your vehicle's needs.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Efficient as always
It's always quick, friendly and efficient at Banbury Protyre. Just an MOT and rear wiper replacement but good value and done to schedule.
12 October 2026
Reply from Protyre Autocare - Banbury
Hello Mr Hunt,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
First class service.
Have used protyre banbury a few times now and always find the staff friendly and helpful. Rob is a pleasure to talk to. Many thanks.
9 October 2026
Reply from Protyre Autocare - Banbury
Hello Mr Kevin,
We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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