Protyre Autocare - Banbury Reviews 

1,579
TrustScore 5 out of 5

4.8

Gatteridge Street, Banbury, OX16 5DJ Banbury, Oxfordshire, GB


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Rated 5 out of 5 stars

They were extremely busy and it was very hot, but they changed my tyres and re-gassed my aircon quicker than I expected. My only small criticism is that the tyres weren’t at the same pressure and a li... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the team at protyre (Banbury) and that was despite the heat & them melting 🫠 Always good value & polite & helpful service. Happy to have my lil Fiats battery & air con all wo... See more

Company replied

Rated 5 out of 5 stars

I had a specialised job and it was recommended I wait for their senior tyre technician to return from holiday. I did that and he was superb. Very happy and the prays good too. Highly recommend Protyre... See more

Company replied

Rated 5 out of 5 stars

The team at the Banbury Protyre are excellent, I got an appointment with them very quickly and they went above and beyond alerting me to issues with my front tyres as well as changing my TPMS in one t... See more

Company replied


Company details

  1. #9 of 25 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #23 of 53 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, United Kingdom

  • 01295 263149

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,579)

35,203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff. Easy process. I was invited to wait for my car and have a coffee but declined. My car was promptly ready on my return

22 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Rachel​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The whole process from booking online

The whole process from booking online, choosing tyres, etc is very straightforward. Friendly and helpful.

17 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Another good experience with Protyre

They were extremely busy and it was very hot, but they changed my tyres and re-gassed my aircon quicker than I expected. My only small criticism is that the tyres weren’t at the same pressure and a little low, but not so bad that it wasn’t safe. As I say they were VERY busy.

15 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Dear pjbegley,

We appreciate your kind words and are glad we could assist with your tyres and air conditioning so efficiently, especially given how busy we were.

We sincerely apologize that the tyre pressures weren't perfectly matched.

We are reviewing our procedures to ensure this oversight doesn't happen again.

We will look forward to welcoming you again at our Banbury branch in the future.

Kind regards
Kayliegh
Customer care

Rated 5 out of 5 stars

Great customer service

Great customer service, quick turnaround and great communication.
👍👍👍👍👍

15 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Davyd,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Chubb,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff were friendly and efficient took…

Staff were friendly and efficient took exact time they said.

15 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Refilled con

Refilled con , nice and polite will use again

15 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Michael,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great for specialist tyres and rims

I had a specialised job and it was recommended I wait for their senior tyre technician to return from holiday. I did that and he was superb. Very happy and the prays good too. Highly recommend Protyres Banbury.

8 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Prompt and efficient service

Booked service and MOT. All carried out efficiently and on time.

13 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Maureen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always so helpful informed and…

As always so helpful informed and smooth delivered car on agreed time . Very pleasant staff ..

8 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful (team Banbury)

Excellent service from the team at protyre (Banbury) and that was despite the heat & them melting 🫠 Always good value & polite & helpful service. Happy to have my lil Fiats battery & air con all working again 😊 x

6 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Sasha,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Made to feel welcome.Job completed in a…

Made to feel welcome.Job completed in a professional and timely manner

8 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Linda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protrye autocare Banbury....

Protrye autocare Banbury have a great team ,they know how to look after there customer's with excellent customer service with care and honesty.
Definitely recommend this establishment.

1 July 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Paul,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The site manager was accommodating and…

The site manager was accommodating and friendly, local garage feel makes all the difference nowadays.

18 June 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Greig​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Tina,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite and efficient service

Polite and efficient service. I know that I won’t be swindled and am told the truth about the upkeep of my car. The booking process is easy and costs clear.

24 June 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Amanda,

We are delighted to hear you consistently receive excellent, transparent service from our team at Banbury. Thank you for your trust and for sharing such positive feedback! We appreciate it.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

24 June 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Robin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Friendly, helpful and knowledgeable
I booked 4 new tyres online and a fitment time. They were ready when I arrived and did a great job.
Will visit again

17 June 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Stewart,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

5 stars

5 stars best

22 June 2026
Protyre Autocare - Banbury logo

Reply from Protyre Autocare - Banbury

Hello Mr Ali,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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