The people at Beccles Pro Tyre are always helpful, will also help in an emergency. Professional, friendly. Would highly recommend their great service.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... See more
Company replied
Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... See more
Company replied
Had a problem with my back caliper as my it was stuck on, so wearing out my brake pads. They sorted out my car. I came to a conclusion that they didn't want to drive the car about and thinking of my s... See more
Company replied
Company details
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Booked MOT
MOT booked for following day - great service - completed within advised time - very friendly & efficient
2 November 2026
Reply from Protyre Autocare - Beccles
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and efficient.
28 October 2026
Reply from Protyre Autocare - Beccles
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Two chaps on were fantastic only gave 4…
Two chaps on were fantastic only gave 4 stars as they didn't use Black wheel weights. Silver ones dont look good on open black wheels.
24 October 2026
Efficient customer service.
23 October 2026
Reply from Protyre Autocare - Beccles
Hello Mrs Jolley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and efficient.
16 October 2026
Reply from Protyre Autocare - Beccles
Hello Robin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Eliza,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The guys always go above and beyond…
The guys always go above and beyond with their customers even though they are rushed off their feet ..always pleasant to talk with
16 October 2026
Reply from Protyre Autocare - Beccles
Hello Roe,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great Service all round
The people at Beccles Pro Tyre are always helpful, will also help in an emergency. Professional, friendly. Would highly recommend their great service.
12 October 2026
Reply from Protyre Autocare - Beccles
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly helpful staff and fixed the…
Friendly helpful staff and fixed the problem straight away.
14 October 2026
Reply from Protyre Autocare - Beccles
Hello Jayne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They were very efficient and…
They were very efficient and accommodating and were able to replace our front tyres the next day.
Excellent service
12 October 2026
Reply from Protyre Autocare - Beccles
Hello Robert,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Had a problem with my back caliper as…
Had a problem with my back caliper as my it was stuck on, so wearing out my brake pads. They sorted out my car. I came to a conclusion that they didn't want to drive the car about and thinking of my safety. They were both working on my car and order the parts and done for me. I am so grateful for the professionalism and so polite. I will be certainly going to see them again. Price was ok but that didn't really matter as long as could get back onto the road again.
9 October 2026
Unprompted review
Reply from Protyre Autocare - Beccles
Hello Debbie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff with good advice.
7 October 2026
Reply from Protyre Autocare - Beccles
Hello Ben,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I’ve used this company in Beccles for…
I’ve used this company in Beccles for years with a variety of cars and they always do a good job. I wouldn’t go anywhere else.
7 October 2026
Reply from Protyre Autocare - Beccles
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Helen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked online great payment options and…
Booked online great payment options and budget tyre was great price fitted completed works with 15 mins nice Job
7 October 2026
Reply from Protyre Autocare - Beccles
Hello Jai,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt time for doing the work
Prompt time for doing the work
I would haves liked a report in service that was done.
5 October 2026
Won't be returning
Came out with 4 new tyres, a scratched rim, and a leaking valve - which was leaking before I changed the tyres so they clearly didn't replace them.
Won't be returning.
28 September 2026
Reply from Protyre Autocare - Beccles
Dear Baz Spooner,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Beccles
Hello Mr Houghton,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor service
Went in on the Monday. They didn’t have tyres in stock so spoke to guy who was going to order them for me and book me in for Wednesday. Went back Wednesday. No tyres and not booked in. Had to go back a third time on Thursday. Really poor service.
28 September 2026
Reply from Protyre Autocare - Beccles
Dear Peter Liffen,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.