called got a price they where very helpful on the phone booked the car in at the appointment the staff where all polite and really helpful so would recommend
Company replied
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called got a price they where very helpful on the phone booked the car in at the appointment the staff where all polite and really helpful so would recommend
Company replied
I called in without an appointment as I was having problems with my tyres. The staff were brilliant and sorted the problem out within an hour.
Company replied
Excellent Staff and service, especially Craig at the Belper premises; New Land Rover Conti tyres were a big investment for myself indeed…. Please improve your Wi-Fi facility there though, as couldn’... See more
I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more
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4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom
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No offence to the staff at Protyre because they were really helpful, not patronising and they were doing exactly what they're trained to do.
However, I found the prices were not as reasonable as I first thought and it felt like they worked very slowly.
They really seemed to labour over replacing my tyres and doing the tracking.
They gave me a time estimate which seemed fine but it turned out to be way off by hours. I thought something had gone wrong. It took ages.
There are faster and more efficient tyre places in Derby and Nottingham.
These guys said they'd send me the receipt by email - not exactly a difficult thing to do - but they didn't. I had to go back to the workshop for it.
On reflection, there were a few minor quibbles.
It wasn't entirely a bad experience but I'm not exactly enthusiastic about using them again.

Reply from Protyre Autocare - Belper
Used Belper Protyre [select a tyre ] for 8 years now being a taxi in Belper these guys go above and beyond to get me back on the road no matter how busy they are .
Great service and friendly staff who are polite and helpful.
Helpful and explained, gave me different prices on new tyres with no hard sell to go for the most expensive ones ,
Courteous, helpful staff. Shared their expertise /knowledge.
Excellent service. Two tyres were fitted within an hour. I will certainly return for future changes.
Everything was done to a good standard with plenty of contact and information
Any additional work needed was explained and itemised
Really quick service ordering the tyres and day later fitted as discussed. Definitely recommend. Good price too.
Three lads were very helpful and attentive. Sorted my problem quickly and efficiently.
Very quick, friendly and professional service at great value
Quick and efficient service with appointment. Reasonable cost for puncture repair.
Friendliness, efficiency and availability of staff. Everything was gone as and when I wa told it would be. I was also surprised by the price….in a good way! Highly recommended.
Really helpful advice,and frendly staff who took time to communicate with the customer. Much appreciated 👍
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