Protyre Autocare - Belper Reviews 

453
TrustScore 5 out of 5

4.8

4 Campbell Street, DE56 1AP Belper, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

called got a price they where very helpful on the phone booked the car in at the appointment the staff where all polite and really helpful so would recommend

Company replied

Rated 5 out of 5 stars

I called in without an appointment as I was having problems with my tyres. The staff were brilliant and sorted the problem out within an hour.

Company replied

Rated 5 out of 5 stars

Excellent Staff and service, especially Craig at the Belper premises; New Land Rover Conti tyres were a big investment for myself indeed…. Please improve your Wi-Fi facility there though, as couldn’... See more

Rated 5 out of 5 stars

I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #23 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 4 Campbell Street, DE56 1AP, Belper, Derbyshire, United Kingdom

  • 01773 847140

4.8

Excellent

TrustScore 5 out of 5

453 reviews

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4.8

All reviews

(453)

34,797 reviews in the last 12 months

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Rated 3 out of 5 stars

No offence to the staff at Protyre…

No offence to the staff at Protyre because they were really helpful, not patronising and they were doing exactly what they're trained to do.

However, I found the prices were not as reasonable as I first thought and it felt like they worked very slowly.

They really seemed to labour over replacing my tyres and doing the tracking.

They gave me a time estimate which seemed fine but it turned out to be way off by hours. I thought something had gone wrong. It took ages.

There are faster and more efficient tyre places in Derby and Nottingham.

These guys said they'd send me the receipt by email - not exactly a difficult thing to do - but they didn't. I had to go back to the workshop for it.

On reflection, there were a few minor quibbles.

It wasn't entirely a bad experience but I'm not exactly enthusiastic about using them again.

17 September 2025
Protyre Autocare - Belper logo

Reply from Protyre Autocare - Belper

Dear MS J CAMPBELL

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Belper branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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