Protyre Autocare - Bolton Reviews 

1,695
TrustScore 4.5 out of 5

4.6

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Competitive price. 4 tyres fitted nicely. No marks on wheels etc (important to me). Had a 10 o’clock booking but didn’t get started until after 11. Manager apologised for delay so not major issue.... See more

Rated 5 out of 5 stars

First time using Protyre in Bolton. Very competitive prices and the job was done at the time my appointment was. I'd definitely use them again and highly recommend them.

Company replied

Rated 5 out of 5 stars

My brakes and tyres needed fixing as a matter of urgency and Pro tyre at Bolton pulled out all the stops to ensure that it all got fixed in a day. Thank you. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom

  • 01204 524392

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,695)

35,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. Done on time

15 June 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Poor Customer Service

Placed my order online, went to my local garage and they refused to provide any service as they were under staffed.

Called customer service 2-3 times and waited 6-10 mins each time but no answer. Very poor customer service.
Stay away.

15 June 2026
Unprompted review
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mahmood Akram,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

They're milking you for extra money...

They're creating work that doesn't need to be done just to increase the cost. Take your car for any reason, and they make up random stuff to rip you off.

8 June 2026
Unprompted review
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mark,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

They're creating work that doesn't need doing just to increase the cost

They're trying to milk you for extra money.

12 June 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Paul,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Professional deilberation of my vehicle…

Professional deilberation of my vehicle requirements ,honest and to the point. A well trusted team of mechanical engineers, know what they see and offer honest professional advice

8 June 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Stephen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good communication and prompt service

Good communication and prompt service

8 June 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Craig,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and welcoming front desk…

Very friendly and welcoming front desk staff. Fast service. Great location for a walk into town, shops and food while you wait.

3 June 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Mr Lyon​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Service provided was great

Service provided was great, although the person was rude when I said I am using groupon voucher

3 June 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mr Hai ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Avoid, poor fitting led to leak

Charged me extra to check a tyre that they installed as it has been leaking since they fitted it. They even advised it was likely dirt on the rim when fitted, but still charged to rectify it. Surely they should have made sure it was clean before fitting it!

If it was a new issue, then happy to pay. But to have to pay and be told a fitting issue, is very poor customer service.

27 May 2026
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mr Astbury,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Happy Camper

I got a call in the morning to ask if I wanted to bring my Campervan in a bit earlier as the manager was concerned that it might have been a tight timeline for them to complete my annual service if I arrived at 16:30hrs on a Friday. I arrived an hour earlier than agreed and the team were straight onto my Camper. Perfect. The fitter explained exactly what they were doing and they had me back on the road within an hour. Fantastic service! I was even given a complimentary ice lolly from one of the fitters! How kind and considerate. Great team. I'm recommending Protyre Autocare - Bolton to all my friends and family.

22 May 2026
Rated 5 out of 5 stars

I'd booked my car in for 2 tyre…

I'd booked my car in for 2 tyre replacements, but booked in the wrong tyre size. It wasn't a problem though as the staff were very helpful in sorting out alternatives and making sure the price was the same and I didn't have to re-book.

19 May 2026
Rated 5 out of 5 stars

Josh is a top man!

I visited today for a tyre change and couldn't be happier with the service. Josh provided excellent, friendly customer care from start to finish. He went out of his way to offer great advice and even identified and fixed a problem with my wheel nuts that I didn't know I had. Top man, thanks for sorting it all out!

23 May 2026
Unprompted review

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