Protyre Autocare - Bolton Reviews 

1,695
TrustScore 4.5 out of 5

4.6

Burns Street, Bolton, BL3 6DA Bolton, Lancashire, GB


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Rated 4 out of 5 stars

Competitive price. 4 tyres fitted nicely. No marks on wheels etc (important to me). Had a 10 o’clock booking but didn’t get started until after 11. Manager apologised for delay so not major issue.... See more

Rated 5 out of 5 stars

First time using Protyre in Bolton. Very competitive prices and the job was done at the time my appointment was. I'd definitely use them again and highly recommend them.

Company replied

Rated 5 out of 5 stars

My brakes and tyres needed fixing as a matter of urgency and Pro tyre at Bolton pulled out all the stops to ensure that it all got fixed in a day. Thank you. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, United Kingdom

  • 01204 524392

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,695)

35,562 reviews in the last 12 months

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Rated 1 out of 5 stars

Unable to fit a tyre the correct way round

I went to have a new tyre fitted due to an unrepairable puncture whilst out working for Uber.. They fitted the tyre and I went home (10 miles away) for my lunch. I went out to check they had fitted the correct type of tyre. To my amazement I see the words INSIDE on the outside of the tyre. I returned for them to fit it correctly. They even came out with some excuses, Unbelievable!

24 December 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Staff were great

Staff were great. They were helpful and listened well. I was given a booking, arrived, handed over the keys to the car and advised to come back in an hour or so. I did, the car was ready the price was what they told me it would be, I paid and drove off. They did nothing wrong and nearly everything well. I'd recommend BOLTON Protyre.

2 January 2026
Rated 3 out of 5 stars

I liked the convenience and price…

I liked the convenience and price purchasing on line.However I was disappointed that they wouldn`t fit the new tyres on the rear and move the older rears on to the front. I have years of experience in the motor trade and although they agreed that this is the correct way for fitment they claimed that because my Mazda has TPMS the wheels have to remain in the same location, I decided not to pursue the point and begged to differ. I did on returning home confirm that after a twenty minute delay before using the car the valves are reprogrammed on the car to their new location after a short drive. I do think that a tyre specialist should have up to date information and training for their staff

16 December 2025
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Reply from Protyre Autocare - Bolton

Dear Garry Spencer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Fast and friendly

Excellent service and a very friendly knowledgeable team.

29 November 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Craig,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team in centre provided excellent service and were friendly and knowledgeable.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Car MOT booked on line very easy to use…

Car MOT booked on line very easy to use app. Arrived on time. Waited in reception while being done offered free tea or coffee. Pass with advice on one tyre quoted prices without being pushy. Very please with the staff in Bolton.

8 December 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Brian,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very thorough

Very thorough, helpful,

8 December 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Ms Kempster-Lee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Attention to our requests exceeded our…

Attention to our requests exceeded our expectations.

8 December 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Christie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service.

8 December 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Raymond,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Used Protyre for many years because…

Used Protyre for many years because they have been the best for tyres and tracking and advise when needed

10 November 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Nick​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Not the best experience this time.

This is the third or fourth time that I have used Protyre but, unfortunately, my experience this time wasn't too great.

Arrived 10 minutes before my appointment time and it took an hour and 20mins to fit 2 front tyres.

I checked my tyre pressure using the on board display and I had pressures ranging from 38psi to 35psi, each tyre was at a different pressure.

Didn't fill me with confidence as you'd expect

28 November 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Dear Mr Gittin.

I have been in touch with the centre directly.

I'm sorry that this has happened - I would like to offer you a free wheel alignment for the inconvenience caused.
If you would like to make a booking - Please use this as confirmation.

Kind Regards 
Anthony Owen

Rated 5 out of 5 stars

A gold service

A gold service, mot, 2 new tyres and changed the brake fluid all completed in 4 hours. Brilliant service will be using again.

17 November 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Dave​,

We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great experience

Gave advice on tyres and ordered 4 new for next day. Appointment given and was on time. Whole job done in an hour. Could not have asked for more

19 November 2025
Protyre Autocare - Bolton logo

Reply from Protyre Autocare - Bolton

Hello Martin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

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