Protyre Autocare - Bournemouth Pokesdown Reviews 

1,210
TrustScore 5 out of 5

4.8

965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB


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Rated 4 out of 5 stars

I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... See more

Rated 5 out of 5 stars

My car's tyre pressure warning light kept coming on even after inflating the tyres - the readings were only showing slight variations. I visited Protyre and they inflated the tyres and checked the pre... See more

Company replied

Rated 5 out of 5 stars

Superb service. I was travelling for a family medical appointment and the staff called as soon as my tyre was in so not a moment was wasted and I could get on with my journey. Much appreciated.

Company replied

Rated 5 out of 5 stars

Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

About Protyre Autocare - Bournemouth Pokesdown

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, United Kingdom

  • 01202 432005

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,210)

35,548 reviews in the last 12 months

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Rated 5 out of 5 stars

Did a great service on my air…

Did a great service on my air conditioning for the second year

1 July 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 2 out of 5 stars

Found that I had to wait rather an…

Found that I had to wait rather an excessive amount of time, only to find they did not have their advertised offer tyres in stock.

2 March 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Dear Mr Chris Spencer,

Thank you for bringing this to our attention. We apologise for the excessive wait and the unavailability of the tyres. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Good efficiency and politeness

Good efficiency and politeness

26 June 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Robin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, efficient and friendly.

12 June 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Penelope,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They are brilliant I only use this…

They are brilliant I only use this place I just rang and they said no problem we can do it right away very clean waiting room with free drinks

12 June 2026
Protyre Autocare - Bournemouth Pokesdown logo

Reply from Protyre Autocare - Bournemouth Pokesdown

Hello Michelle,

We are so happy to hear you had such a positive experience with us! We appreciate your kind words about our service and clean waiting room. Thank you for your continued loyalty.

Best regards,
Eddie
Customer Care - Protyre

Rated 4 out of 5 stars

Very good service - would recommend

Need for new tyres recognised when called in for free pressure test. Appointment made without difficulty and service very good throughout. Would have scored 5 except that tyre warning returned on car the next day- fortunately my Grandson sorted it!

8 June 2026
Rated 5 out of 5 stars

vehicle safety check

staff always welcoming and professional. Safety check completed again and once again no need to replace tyres or brake pads yet; always feel they must be due but no charge for check up and never told to get work done unnecessarily.

4 May 2026
Rated 5 out of 5 stars

Great service from Pro-tyre pokesdown

I had initially gone to pro-tyre in Christchurch as they did my MOT. It passed but had some advisories which i booked in. 3.5 weeks later i took my car in early on my 1 day off, left and was told a few hours. 20 minutes later received a call to say they could not complete the job as they forgot to order a part.

I then decided to take my car to Pro-tyre on Pokesdown hill. They honoured the price I was quoted, did a fabulous job and kept me up to date when job was complete. Gary did say they had to replace the whole part not just what I was quoted from Christchurch, at no extra cost to me. I would 100% recommend their services. Top class, and professional. Thank you.

29 April 2026
Rated 5 out of 5 stars

Excellent 5 Star Experience

Gary was very helpful and professional. The reception was very clean, tidy and accommodating. The service from the mechanics was excellent. Price was very competitive.

20 April 2026
Rated 5 out of 5 stars

A great garage

A great garage. Gary was spot on right from the start, he gave good advice and provided a very good service.
Would always advice to visit here for tyres.

29 April 2026

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