Protyre Autocare - Bracknell Reviews 

2,102
•
TrustScore 4.5 out of 5

4.7

Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB

•

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Rated 5 out of 5 stars

Ive been using this tyre company was Bracknell tyres. I never now ring around to find the best deal. The staff are extremely helpful should you have a puncture and ectremely helpful in getting tyre... See more

Company replied

Rated 5 out of 5 stars

Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not arrived and if they were they could not be fitted as staff had a bad back!! Had to wait anot... See more

Company replied

Rated 5 out of 5 stars

Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant service from Raf and team at ProTyre in Bracknell. Had all four tyres on my car replaced here. Could not fault service, timing or price. Staff are friendly and Raf is just a gr... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, United Kingdom

  • 01344 411323

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,102)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Ive been using this tyre company was…

Ive been using this tyre company was Bracknell tyres. I never now ring around to find the best deal. The staff are extremely helpful should you have a puncture and ectremely helpful in getting tyres in should they not have the brand you want for your car, in my case the nxt day. Great service , great value and s high standard of care for your vehicle. They also now give you an update on the tread of all tyres fitted and wuality of the brakes on the vehicle.
I’ll still be using them instead of ringing round other local dealers.
Keep it going Raffa!
Im not being paid for these comments! 😁

4 November 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Len,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The gentleman I spoke to was very…

The gentleman I spoke to was very polite and friendly, I will definitely be going back in the future.

4 November 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Dave​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

very friendly staff and excellent…

very friendly staff and excellent customer service
and very knowledgeable

2 November 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient and Trustworthy

I trust them to be honest with what needs doing.
Reasonable prices.
Nice helpful staff.

27 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Christine,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff & great service

Friendly staff, great service.

30 September 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Edward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Priya,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The place to go

Helpful, professional staff. Always ready to listen and support. I have been a customer for many years

23 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Jacky​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

People were friendly

People were friendly, the price was good. service was excelent

19 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great First Impression

Very cordial member of staff at the reception desk, knowledgeable, polite and friendly. Also very competitive pricing for tyres and brakes.

26 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Bob​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Excellent quality and technical knowledge…but

Excellent quality and technical knowledge.
Let down by booking system - arrived for a 9.30 slot to be told "its first come and first served" and had to wait over an hour. Why bother with a booking system?

23 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Gerry Naylor, 

Thank you for sharing your feedback. We appreciate your kind words about our technical expertise, but we are very sorry for the frustrating wait you experienced due to our scheduling process. We have passed on your feedback to management.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Helpful

Helpful, friendly and professional!!

21 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Dee,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff

Friendly staff, and helpful technician

21 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Ness,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The customer service and efficiency are…

The customer service and efficiency are great. I would highly recommend them.

12 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Amanda,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Unprofessional

I had made a booking at Bracknell to fit 2 new tyres at 11.00 today but it was over an hour later before they started.
When I got home I realised the tyres were incorrectly fitted as they had failed to align the yellow dot on the tyres with the valve stem - a fundamental requirement to minimise the amount of balancing weights. In a follow up phone call it seemed they had no understanding of the correct procedure - very unprofessional!

14 October 2026
Unprompted review
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Russell,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Seamless process.

Having been able to book on line easily with competitive prices , I had two tyres replaced easily and would definitely recommend .

14 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Dear Mike,

Thank you for taking the time to share your feedback.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic experience as always

Fantastic experience as always, very helpful and honest and affordable

14 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Mr Bunton,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service no issues and job…

Good service no issues and job completed on time

12 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

First class service

First class service, courteous and technically top of the range documentation. Very good prices, speedy installation and free refreshments.

12 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Francisco​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service. Very efficient and professional. Polite staff and very welcoming.

12 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Mrs Follows​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good online prices and prompt service…

Good online prices and prompt service when fitting tyres and good advice about the other tyres

12 October 2026
Protyre Autocare - Bracknell logo

Reply from Protyre Autocare - Bracknell

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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