Protyre Autocare - Bristol Brislington Reviews 

623
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TrustScore 4.5 out of 5

4.6

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Admittedly they were not particularly busy but having phoned prior to my arrival the replacement tyre had been selected to suit my tyres. Spare wheel removed with tyre and placed back in car. Faulty t... See more

Company replied

Rated 5 out of 5 stars

I was able to book a timeslot and the work was carried out promptly, which was far more convenient that other fitters requiring the car for half a day.

Company replied

Rated 5 out of 5 stars

Great experience at Protyre, Brislington, Bristol. Ordered tyres through e-tyres and booked a slot for fitting. Turned up and was greeted warmly and expected. Tyres fitted in 20 minutes whilst I went... See more

Company replied

Rated 4 out of 5 stars

Good speedy service overall, however I've only given 5 stars because unfortunately my booked time slot had to be changed as the tyres were not delivered on time. But as far as the service I received f... See more


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, United Kingdom

  • 01179 772596

4.6

Excellent

TrustScore 4.5 out of 5

623 reviews

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4.6

All reviews

(623)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super straight forward

I had arrived slightly early. The guys insed got straight on with changing my tyres with no fuss. Super straight forward process.
They also explained my alignment information.

21 January 2026
Rated 5 out of 5 stars

Good service.

I was pleased with the tyres, and the service I received was good.
I would recommend the bath rd, Bristol depot to my family, friends and colleague's, and I will definitely use them again.
Many thanks to the lads at bathwick tyres.

28 January 2026
Rated 5 out of 5 stars

No pre booking required

My daughter needed a new tyre quickly as she had damaged hers and was returning to uni. The other place would only take pre booked orders, which I hadnt been able to do at short notice.

14 January 2026
Rated 5 out of 5 stars

They were efficient

They were efficient, speedy and welcoming. Answered all my questions and was nice and friendly. Would definitely recommend

9 January 2026
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Roxy​,

We would like to thank you for sharing your feedback regarding the service you received at our Bristol Brislington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Uncopetent staff

I bought two tyres with fitting. After three days tyre lost 50% pressure. I returned to the garage to check the tyre. Staff informed me the tyre is irreparable and offerd new tyre to buy. I took the car to a different garage. After inspection, I found out the tyre was fitted on unclen allye wheel with a coarse air leak. Poor quality job.

20 December 2025
Unprompted review
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Adam ,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 4 out of 5 stars

Tyre change, great service.

Went in for tyre change saturday 29th Nov. Two staff members had called in sick leaving only one mechanic. He was obviously stressed by the situation and was left to call around other garages to try and find staff so he could start working on cars. After being unsuccessful he then began working by himself. He remained professional when speaking with me and the other customers, despite being left on his own with lots of appointments showing up. It was done in 45 minutes, longer than I was expecting, but great job considering what he had been left to deal with, real credit to the company and I hope he has been acknowledged for his hard work.

3 December 2025
Rated 5 out of 5 stars

5* all round

Very helpful and friendly staff who offer a reliable and honest service at a good price.

13 November 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Miss Dean,

We appreciate you taking the time to leave us this 5-star review! We're happy to hear that you were happy with the service provided by the team in centre. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service.

Tyres and service by Technicians of a high standard and at a great price. Easy to book online.

5 November 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Leatherman

We appreciate you sharing your feedback regarding the high standard of service you received from out team at our Bristol Brislington branch.

We're happy to hear that you found it easy to book online and were pleased with the price.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A good and friendly service

A good and friendly service

31 October 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre at Brislington are the guys!

I use Protyre at Brislington for my tyres because they’re good people and provide a great service. This time I got let down by the place who failed my MOT so needed somewhere who could make it right. One call to these guys and not only could they sort it but they could fit me in 3 working days later. Really pulled me out of a fix.

27 October 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Dan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Matt,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

No issues at all

17 October 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Mr Fellows,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol Brislington branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Two tires and tracking supposedly done…

Two tires and tracking supposedly done no paperwork to follow up what’s been done no communication to tell me if tracking was out etc. I asked if there anything for me to sign I was told there wasn’t. Apart from that tires were fitted and service was good.

15 October 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Dear Dave Smith,

Thank you for taking the time to raise your concerns. 

We have just emailed your invoice over which will have an inspection sheet in regards to your alignment attached, please let us know if you have any trouble - we do advise to always check your spam folder, just in case.

We have also notified the Area Manager of your concerns who will make contact with you in due course to discuss your experience further with you.

For any further assistance, please do not hesitate to contact us again.

Kindest regards,
Georgia
Contact Centre Advisor

Rated 5 out of 5 stars

Very polite staff

Very polite staff, explained things well and kept me updated.

29 September 2025
Protyre Autocare - Bristol Brislington logo

Reply from Protyre Autocare - Bristol Brislington

Hello Mrs Jones​,

We would like to thank you for sharing your feedback regarding the service you received at our Bristol Brislington branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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