Ordered 4x tyres and booked a next day appointment on their website, turned up and within an hour the fitting was completed. Simple process, very helpful staff, and great service.
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I called in after a car service being told that I required 2 new tyres.Both were damaged but after my visit I only required 1 as the other had a puncture and could be repaired safely.Honest service an... See more
Company replied
Paul the manager is always happy to help at short notice . His team always rectify the problems I have had with my car, and always make sure I am happy with the cost before completing the job.
Company replied
Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I wa... See more
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Company details
About Protyre Autocare - Bury Bunting Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, United Kingdom
- 01284 762996
4.8
Excellent
1k reviews
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Brilliant service and value
4 May 2026
Great professional service at…
Great professional service at reasonable prices - highly recommend
Tony Dabbs
4 May 2026
Quick, efficient and helpful
Needed a tyre repair with very little time due to a long trip coming up. They were incredibly helpful and got us in immediately, resolving the issue swiftly and cheaply. Would highly recommend.
29 April 2026
Helpful and prompt to sort out the…
Helpful and prompt to sort out the problem. Will go to again for sure.
1 May 2026
I found this company honest and…
I found this company honest and straight forward regarding my needs and price was a lot less than I expected.. Definitely recommended.13/04/2026
22 April 2026
Friendly and honest.
15 April 2026
All good very happy team will use again…
All good very happy team will use again if needed A1.
10 April 2026
May use AI-assist with repliesRead more
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Disgusting Customer Service
I have never been spoken to in such a rude and condescending way before in my life. The manager at the Bury St Edmunds branch needs to speak to women with respect. Disgusting. On top of his rudeness, the job of checking tyre pressure on the car’s tyres to see if there was a problem (which our car said there was) took him over 2 and a half hours. He then called to say they couldn’t find anything, making me wait around for no reason. Absolutely awful customer service.
9 April 2026
Unprompted review
Reply from Protyre Autocare - Bury Bunting Road
Dear Jemma Jack Booth,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
This is not a local tyre centre to me…
This is not a local tyre centre to me but I had a very good experience. Had to call in on the off chance following a TPS notification whilst driving on the A14. Protyre recognised my situation and were kind enough to prioritise me. They checked my tyre, identified and showed me the screw which was causing the air leakage. Fixed the tyre and I was back on my way within half an hour. The reception and service was excellent, they checked all my other tyres and brake pads and provided a report as to their health. If I lived locally to them I would have no hesitation in returning.
1 April 2026
Needed new tyres urgently and Paul…
Needed new tyres urgently and Paul Unsworth always goes the extra mile to help sort problems . Thank you for sorting out for me, so I could get to see one grandchild safely in a play and then take two grandchildren home safely !!
25 March 2026
Very quick
Very quick. I came early to the appointment but was still seen straight away. Have had two tyres from these guys so far. Brilliant. Coffee machine a bonus 😅👍🏼
23 March 2026
Very impressed with the service and…
Very impressed with the service and quality of service . The staff are very helpful and approachable. I wouldn't take my car anywhere else.
18 March 2026
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