Protyre Autocare - Bushey Reviews 

Very helpful and very curteous.

Dropped off my car, and within 40 minutes, the MOT had been finished and passed.

Excellent staff and fast and easy booking service

The 3 star review is misleading for my experience today when I had a really great experience thanks to the mechanics in the workshop - I needed tyre pressure checked and they could not have been more helpful.
However, this is not my usual experience as when I've called in on other occasions for the same reason, the person in the office is, without fail, unhelpful, obstructive, indifferent and can NEVER help ......and I mean never!!
I understand that occasionally it may not be possible because of workload but it literally takes a minute so to regularly be unable to help seems intentional.
The manager in the office today (mon 20 april) was extremely helpful. My tyre pressure was checked by delightful people and it was a huge relief not to be met by the usual guy in the office. He needs some staff training on customer service!!!

so easy to book work. Staff very friendly

We received excellent help and advice and we were kept fully informed as to what work needed doing and when the necessary parts would be delivered. All in all Kiplings provide a first class friendly service.

Service Booked. Delivered the car. Collected 4 hours later. Service & MOT completed. Excellent

AA came to my tyre burst in Radlett and rang Protyre as being the nearest garage to fit new tyre and came with saying when we would arrive which was 20 mins later..

There were about 5-7 mechanics, not bothered that we were there waiting (I'm an OAP) One told me that there would be an hour's wait as'others had booked' and I noted that the car eventually taken off the ramp was moved to the car park so wasn't an emergency. They did not show kindness or helpfulness and wouldn't allow the AA man to take off the temporary wheel so that he could go. We waited 3/4 hr and then my new tyre was fixed in 5 mins. That none of the staff felt (and they were not rushed off their feet) that they could stop for 5 mins to help me was unkind and unnecessary. That this garage has 5 stars amazes me.

Be weary if you are looking for problems exaggeration this is the place to go ,

Prompt and efficient customer service. Despite being under staffed due to a family emergency. Still took car on time and got it back on schedule too. Very impressed.

Always good service at Protyre Bushey. Staff are friendly, take the time to walk through any work that needs doing and call in advance to make sure you’re happy with pricing in advance. Have used this garage for many years now and never an issue.

Very efficient

My headlight units were replaced, but the right indicator didn’t work- this should have been checked before releasing my car. I took it back and they replaced the headlight unit again. This time I found that they had neglected to install the 2 bulbs so I had to go back yet again to have those installed. Once again they should have checked my car before releasing it to me . Also, after the mot & service they left a length of plastic tubing in the engine compartment, which could have caused damage if it got caught up in the engine.

Great customer service!
Straight forward, professional and on time.

Very nice people, appointment was kept and job finished quickly

Reasonably priced and personal service, feels like an independent even though they are part of a group of businesses. Used them a few times, I never feel like they are taking me for a ride! I'm not sure how set up they are for more complex repairs, but for regular service / MOT, tyre/alignment/tracking I can recommend them.

It would have 5 stars except for not stamping the service book when I had specifically mentioned where I’d left it. I had 4 new tyres fitted and should have been told it was likely that a sensor warning light would appear.

Very helpful. Prompt service. Helpful staff

Excellent service from the team. Required spare parts were ordered and fitted same day. Would highly recommend them.

I had a flat tyre due to a pothole. Came to Kipling who put a new tyre on and I was on my way home in just over 30 minutes. Excellent service and it was cheaper than I expected.