I have used Protyre on multiple occasions. This time the appointment was running more than one hour late due to a computer failure. The gentleman checking me in was typing something and I waited a n... See more
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Location
Switch locationUnit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
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See what reviewers are saying
How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... See more
Company replied
I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... See more
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Took my Tesla Model 3 in for a front wheel alignment and the guys did a great job - nice and quick, not expensive at all (Tesla themselves wanted about 5x as much for the same thing), and great servic... See more
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Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Cambridge
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, United Kingdom
- 01223 411441
4.6
Excellent
1k reviews
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Fantastic service
Fantastic service. Super helpful and friendly staff who went above and beyond to assist me at late notice when I had a flat tyre even though they were extremely busy. Highly recommend.
20 May 2025
Unprompted review
Great service and great job!
23 May 2025
Excellent as always
Ryan (and the MOT tester) were very polite and respectful and kept me informed of any updates and information. I’ve been bringing my vehicles here for quite a few years and will continue to do so. Keep up the good work!
12 May 2025
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OK, but still not pleasant.
Service was OK. Just that. Nothing more. Took longer than I was advised. No apology.
There's always a certain.... laddishness about these places. A feeling that they're clubs for the staff to have a good time in at the customers' expense. I think they forget that it's we who pay their wages. I'm a 60 year-old man, pretty ballsy, so god knows what this place would feel like to a less confident woman, for example.
The first tyre place that REALLY cracks the idea of making the customer feel welcome and not an inconvenient idiot will really coin it. As I say, service was OK, but it's not an experience I look forward to.
9 May 2025
Reply from Protyre Autocare - Cambridge
Dear Simon,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The best team out there.
We’ve used Protyre a number of times for various car related services and are never disappointed. The staff are friendly, professional and always transparent with their feedback. We trust them fully with all their work and always recommend them to friends.
7 May 2025
Overall good service
Didn't have the tyres for the morning slotI had booked, but offered several options. Pleased with the service overall.
29 April 2025
From the online order and booking
From the online order and booking, to the reception at the garage is always a stress-free process. Nice prices, Nice people. They really do seem to care. I will ill be back again, I am sure.
23 April 2025
MoT Fail Sorted
Amazing work by Jeremy and the team, had an emissions related failure and was told I can purchase the required part myself and have it installed for a super reasonable price
26 April 2025
Unprompted review
Friendly, helpful team. Professional and reliable workmanship.
Great price on the Bridgestone tyres I wanted. Professional service from a really helpful team - especially Jeremy, both over the phone and on the day. This is the second time I’ve used them now and on both occasions they’ve been extremely reliable.
25 April 2025
Helpful team, always great work
Always a friendly reception, very helpful and easy to contact and book the car in. We use them for both our cars, service, MOTs, repairs and more recently a new clutch. Its nice to visit and be remembered as a regular customer too.
21 April 2025
These guys are awesome
These guys are awesome. Fair prices, always high quality work, don't oversell stuff. Very generous to me today as a loyal customer - will keep using them for as long as I'm on four wheels.
22 April 2025
Unprompted review
Brilliant
Great clarity and advice from both lads on the reception at both visits. Goood communication from the MOT test met and really efficient with booking my emissions (the only thing that failed the MOT). I took the guys’ advice and the MOT passed. Felt completely assured and trusting with the whole team as I am sure that some people get fails or advisories to generate work, but not these guys. Highly recommended and I will see you next year (hopefully not sooner)! l
7 April 2025
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