Protyre Autocare - Cambridge Reviews 

1,060
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TrustScore 4.5 out of 5

4.5

Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Despite a minor hiccup with wheel alignment, following the fitting of two front tyres, it turned out to be the usual exemplary service I’ve become accustomed to for many years! You really get the meas... See more

Company replied

Rated 5 out of 5 stars

This was a good example of how to look after a customer. Swapped an appointment time with no fuss. Dealt with a technical problem and gave good advice, and then stayed on right to the end of the da... See more

Company replied

Rated 5 out of 5 stars

Excellent Service even though I arrived 30 minutes late for my appointment, I received a very warm welcome from the team. The gentleman on reception was friendly, professional, and accommodating. Davi... See more

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Rated 5 out of 5 stars

booked on line as unable to speak to anyone on the phone system. I was travelling from Southampton to Nottingham via Cambridge, and discovered I had a slow puncture due to a screw in my tyre and my... See more

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, United Kingdom

  • 01223 411441

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.5

All reviews

(1,060)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional team and value customer experience at Cambridge Clifton Rd

Excellent service for wheel alignment from the branch in Cambridge Clifton Rd. The manager Jeremy was super considerate and because he had to re assign my appointment to next day he honoured the difficulties incurred and waived the fees for the wheel alignment. Very professional team and thank you Jeremy. I have been a frequent flyer to Protyre in the region and I am always happy with their prices and services and quality of tyres offered.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Best tyre place in Cambridge

Have been using these guys for many years for all my cars. Recently made a mistake of going to a car dealer - they made a total mess of my tyre repair so I’ve come back to ProTyre to get it done properly. These guys are brilliant! I highly recommend them!

20 May 2026
Rated 5 out of 5 stars

Rob and Jeremy were amazing

Rob and Jeremy were amazing - very professional, knowledge and patient. Great ambassadors for Protyre. I really appreciated their help and support. They make Protyre my first choice every time!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Arrived early and started work straight away which meant I got the car back much sooner than I expected, very happy. I didn’t know this place existed, but now they have a new regular customer in the future. Thanks very much.

2 May 2026
Rated 5 out of 5 stars

Good experience

Had my tyres and wheel alignment done 16/04/2026, staff was very helpful, friendly and got my car sorted very quick! Will be going back and recommended to others!

16 April 2026
Rated 1 out of 5 stars

Waited longer than expected

Online it gives you a time 8.30 but when I got there and asked when will it be done they said this afternoon what ended up being about 1.30 so I had to wait around not knowing what to do

22 April 2026
Protyre Autocare - Cambridge logo

Reply from Protyre Autocare - Cambridge

Dear Mr James,

Thank you for your feedback. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Poor customer service sent car back…

Poor customer service sent car back after lights come back on dash after passing mot ,the next day and told I’d need £157 to spend ,terrible

20 April 2026
Protyre Autocare - Cambridge logo

Reply from Protyre Autocare - Cambridge

Dear George Rolls,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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