Protyre Autocare - Canterbury Reviews 

832
TrustScore 4.5 out of 5

4.7

Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX Canterbury, Kent, GB


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Rated 5 out of 5 stars

Very professional and helpful to me.I even had coffee brought to me whilst I was waiting for my car to be sorted.the guys had a little problem with their machine but was soon sorted as a retired engi... See more

Company replied

Rated 5 out of 5 stars

I've used Protyre Canterbury many times over the years and on every visit I've had excellent service. Their technicians are knowledgeable and take pride in the standard of their work. The lads on Re... See more

Company replied

Rated 5 out of 5 stars

Carried out MOT at short notice. Friendly, helpful staff and nice waiting area with a decent coffee machine. Fitted new tyres during the same appointment as I needed to drive later that day. Tyres rea... See more

Company replied

Rated 5 out of 5 stars

Luke is a very good communicator! His friendliness and warmth made the experience with Protyre for me and I would certainly go back for further work. What turned out to be quite an expensive repair jo... See more


Company details

  1. #9 of 25 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #23 of 53 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 2B Broadoak Trading Estate, Broadoak Road, CT2 7PX, Canterbury, Kent, United Kingdom

  • 01227 455548

4.7

Excellent

TrustScore 4.5 out of 5

832 reviews

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4.7

All reviews

(832)

35,460 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Appointment kept on time and completed…

Appointment kept on time and completed as promised

24 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Keith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Wonderful service

Wonderful service

15 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Gosia,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient staff

15 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Mr Mir,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Fast and easy mot. Really clear, sound advice. Will be bringing my car back whenever I need to

9 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Nicolle​,

We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Went above and beyond

Went above and beyond. Great service. Will use again.

13 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Mr Thomas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite and great service

Polite, helpful staff and great service.

13 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Tony,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very professional and helpful to me.I…

Very professional and helpful to me.I even had coffee brought to me whilst I was waiting for my car to be sorted.the guys had a little problem with their machine but was soon sorted as a retired engineer I fully understand that problems can happen at anytime,but they kept informed all the time.I will definitely reccommend to others to go to you in the future. Thanks again for the service you provided for me. Yours faithfully graham pagdin.

13 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Mr Pagdin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Perfect service

Perfect service. They repaired my.car quickly for a reasonable price. Polite staff, waiting room with coffee maker, I can't complain

13 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Mr Nagyban​,

We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top service

Top service, nice guys

8 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT at short notice

Carried out MOT at short notice. Friendly, helpful staff and nice waiting area with a decent coffee machine. Fitted new tyres during the same appointment as I needed to drive later that day. Tyres reasonably priced. No complaints at all.

2 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Clair,

Thank you for your fantastic review! We're so pleased to hear that we could accommodate your MOT at short notice and that you found our staff friendly and helpful. It's great to know you appreciated our waiting area and coffee. We appreciate your custom!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent communication with staff

Excellent communication with staff, perfect time keeping, clean waiting area and excellent coffee, not forgetting the amazing cost, what more could you ask for?
I will definitely recommend to family and friends.

Thank you

8 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Carol,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very helpful and friendly guys. Certainly will use again and recommend.

8 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Julie​,

We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, on point!

6 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Amit,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very satisfied

Very satisfied

6 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Mr Sommerfield,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

MOT test

Helpful and approachable staff

2 July 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Best customer service by the professional team

Luke and his whole team were excellent! Great customer service despite some business disruptions they faced. Highly recommended!

29 June 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Mr Kamboj​,

We would like to thank you for sharing your feedback regarding the service you received at our Canterbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very good and helpful service

Very good and helpful service. Thanks

24 June 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Eira,

We're glad you had a positive experience at our Canterbury centre. Thank you for your kind words and custom!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The care and attention afforded by the…

The care and attention afforded by the staff at Canterbury

24 June 2026
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Mr Kennett,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Canterbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had a last minute issue

Had a last minute issue, and Luke and the team could not have been more accommodating. Friendly, professional service, with everything done to help and get me back on the road. Fully recommend

23 June 2026
Unprompted review
Protyre Autocare - Canterbury logo

Reply from Protyre Autocare - Canterbury

Hello Keith,

We are so pleased to hear we could assist you with your last-minute issue. We are glad our in centre team provided friendly, professional service to get you back on the road. Thank you for your kind recommendation!

Best regards,
Eddie
Customer Care - Protyre

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