Protyre Autocare - Cardiff Canton Reviews 

1,243
TrustScore 5 out of 5

4.9

639 Cowbridge Rd East, Canton, CF5 1BH Cardiff, South Glamorgan, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have used Protyre Canton for my MOT several times. Always prompt polite service done on time and ready when advised. Most importantly they have never advised repairs that are not necessary (I am a r... See more

Company replied

Rated 5 out of 5 stars

Fantastic service, friendly staff. I booked my tires online, good selection, great prices, some discounts. I also booked wheel alignment. My appointment was late in the day. The service was fantastic.... See more

Company replied

Rated 3 out of 5 stars

Guys that work at Bathwick Tyres Cardiff, friendly and professional. However, the on line booking service which used for our service was appalling. Ten o’clock appointment, tyres were not fitted (2of)... See more

Company replied

Rated 5 out of 5 stars

I booked an appointment to have a new tyre. I was seen earlier than appointment time. I was kept informed about the work needed doing. I ended up with 4 new tyres and wheel alignment. The staff were w... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 639 Cowbridge Rd East, Canton, CF5 1BH, Cardiff, South Glamorgan, United Kingdom

  • 02920 563503

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,243)

35,548 reviews in the last 12 months

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Rated 4 out of 5 stars

Improve your contacting system

Although promised,no phone call to tell that car was ready after service. Phoned but no response,allin all phoned4 times before garage answered.
Apart from that(which is annoying if you need a bus as I do to get to garage) everything was great

8 June 2026
Rated 5 out of 5 stars

It’s always great at Bathwick

It’s always great at Bathwick - Protyre , Cardiff. They are a wonderful , friendly, ever helpful team of guys and will never let you down.👍👍👍👍👍

8 June 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Hello Christopher​,

We would like to thank you for sharing your feedback regarding the service you received at our Cardiff branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and courteous.

Despite being busy as usual, the attention provided is always friendly and they deliver on given timings for collection.
The work undertaken is, from what I can see, done to a high standard and the feedback is easy to interpret.

22 April 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear SWilliams,

Thank you for your wonderful feedback!

We are so pleased to hear that despite being busy, you always receive friendly attention and that we deliver on time for collection at our Cardiff Canton branch.

It's great to know that the work undertaken is to a high standard and that the feedback provided is easy to interpret.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

Guys that work at Bathwick Tyres…

Guys that work at Bathwick Tyres Cardiff, friendly and professional. However, the on line booking service which used for our service was appalling. Ten o’clock appointment, tyres were not fitted (2of) until 11.30. Take this into consideration if using Bathwick Tyres

3 June 2026
Protyre Autocare - Cardiff Canton logo

Reply from Protyre Autocare - Cardiff Canton

Dear Rob,

Thank you for leaving us a review. We appreciate you highlighting the team's professionalism. 

However, we sincerely regret the extended wait time for your online booking. We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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