Work carried out on time at competitive price. Parking was tight, but subseqently spoke ro staff who said it because they were temporarily taking on extra work from Faringdon branch so should only... See more
Company replied
Location
Switch locationVentura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB
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See what reviewers are saying
I was immediately greeted upon my arrival which is most welcome. No problems whatsoever. Not the most talkative bunch but there again I wasn't there for a conversation but to get my tyres fitted. G... See more
Company replied
Excellent service as usual Booked online for air con re gas, staff very friendly, job was done quickly, even a few extra pointers before MOT 👍 Much appreciated 👏
Company replied
Friendly staff, quick service. Less than 20 minutes from turning up to leaving with my tyre changed. Quick and easy booking online
Company replied
Company details
About Protyre Autocare - Carterton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, United Kingdom
- 01993 843987
4.7
Excellent
1k reviews
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Work carried out perfectly
Work carried out perfectly, really good price ! Very impressive
4 November 2026
Reply from Protyre Autocare - Carterton
Hello Nic,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Polite customer service
Polite customer service, efficient even when staff were very busy.
4 November 2026
Tyre Change
Friendly staff, quick service. Less than 20 minutes from turning up to leaving with my tyre changed. Quick and easy booking online
27 October 2026
Reply from Protyre Autocare - Carterton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful and speedy service…
Very helpful and speedy service replacing a tyre after a pothole disaster.
Thank you
2 November 2026
Reply from Protyre Autocare - Carterton
Hello Gill,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I had an excellent experience with my…
I had an excellent experience with my visit to get my car serviced.
The lads are always nice and helpful.
23 October 2026
Reply from Protyre Autocare - Carterton
Hello Karen,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carterton
Hello Mr Ndebele,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good friendly staff
Good friendly staff, very helpful, good price, good service, thank you
19 October 2026
Reply from Protyre Autocare - Carterton
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Work carried out on time at competitive…
Work carried out on time at competitive price.
Parking was tight, but subseqently spoke ro staff who said it because they were temporarily taking on extra work from Faringdon branch so should only be a short term issue.
19 October 2026
Reply from Protyre Autocare - Carterton
Dear Richard Cooper,
Thank you for sharing your feedback with us.
We are delighted to hear that your work was completed on time and at a competitive price.
We appreciate your patience regarding the tight parking situation and are glad our team could explain the temporary circumstances to you.
Your understanding means a lot to us, and we look forward to welcoming you back at out Carterton branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
HELPFUL PEOPLE AND GOOD WORK
19 October 2026
Reply from Protyre Autocare - Carterton
Hello Angela,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always helpful and fair.
14 October 2026
Reply from Protyre Autocare - Carterton
Hello Dawn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Hardworking and helpful team at Protyre…
Hardworking and helpful team at Protyre Carterton, that's why I'm a returning customer. Keep it up guys 👍
12 October 2026
Reply from Protyre Autocare - Carterton
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carterton
Hello Bihan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carterton
Hello Jane,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carterton
Hello Susan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely awful
Awful I was given a long list of work that was apparently needed - had a second opinion the next day and this was incorrect. Car wasn’t ready at the time agreed, the air con re-gas couldn’t be complete as I there was a leak caused by me not using my air con during the winter months! Next day the service message came up on the dash I knew how to re-set this but thought it appropriate to ask the garage to do this just the next day after a platinum service - an hour later it got resolved - would have taken me less than 5 mins….absolutely useless 3 mechanics staring at the engine when it’s something you do using the ignition key and dash! In summary Protyre and definately not Proservice - absolutely appalling customer service too
7 October 2026
Reply from Protyre Autocare - Carterton
Dear Sarahtb,
Thank you for your feedback . We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Carterton
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carterton
Dear Glyn-Jones,
Thank you very much for leaving us this 5-star review.
We are delighted to hear that you had a great experience and that our team at our Carterton branch was polite and efficient.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Good job done
I was immediately greeted upon my arrival which is most welcome. No problems whatsoever. Not the most talkative bunch but there again I wasn't there for a conversation but to get my tyres fitted. Got some great tyres at an awesome price. Happy days! Just wanted to add further comment. The Manager David phoned as a follow up to my visit to ask if I was happy with the level of service received. It doesn't get any better than that does it! 5 golden stars!
30 September 2026
Reply from Protyre Autocare - Carterton
Hello Georgina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Timely and competent on replacing 2…
Timely and competent on replacing 2 tyres then carrying out MOT a few days later.
28 September 2026
Reply from Protyre Autocare - Carterton
Hello Alan,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Carterton
Dear DW,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
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