Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... See more
Company replied
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See what reviewers are saying
Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
Company replied
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more
Company replied
Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Caterham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
- 01883 348609
4.7
Excellent
2k reviews
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Reply from Protyre Autocare - Caterham
Hello Tessa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was kept informed all the time.
5 December 2025
Reply from Protyre Autocare - Caterham
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Amazing Service
Amazing service and John couldn't have been more helpful getting tyres sorted for our Renault Kadjar. (even though I had ordered the wrong ones)
29 November 2025
Reply from Protyre Autocare - Caterham
Hello Mr Mann,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Having just had a blow out from pot…
Having just had a blow out from pot hole they had stock ,sorted and changed with in 30 mins,very polite staff and very reasonable price, “ Thank you”
3 December 2025
Excelllent service
My son recommended me to Protyre in Caterham. Great job, reasonable price, very quick work. I will use them again.
27 November 2025
Reply from Protyre Autocare - Caterham
Dear Joseph Chiaro,
We're happy to hear that you found our service friendly, efficient, and of good value at our Caterham branch.
Thank you for your positive feedback, we appreciate it.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
John at Protyre John is excellent and handled the…
John is excellent and handled the transaction efficiently and kept me informed
28 November 2025
Reply from Protyre Autocare - Caterham
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and friendly team
Efficient and friendly team. Tyre easy to order and fitted as soon as I arrived :)
26 November 2025
Good customer awareness and courtesy at…
Good customer awareness and courtesy at all times.
Pleasant experience from manager/staff. Ready to help getting back onto the road and destination.
Many thanks.
24 November 2025
Protyre Caterham, Very easy process and great fitters.
Great staff, the booked appointment time was adhered to - good experience and with 4 cars in the family we will stick with these guys for the future.
19 November 2025
Reply from Protyre Autocare - Caterham
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick same day service
Quick same day service, helpful and friendly and very competitive pricing
17 November 2025
Reply from Protyre Autocare - Caterham
Hello Carol,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Most competitive price in the area.
Most competitive price in the area.
Booked in and installed in timely manner. Staff were great especially John at the desk.
17 November 2025
Reply from Protyre Autocare - Caterham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Both my visits.
Both my visits were successful. Excellent service and
relaxed atmosphere. I will use you again.
7 November 2025
Reply from Protyre Autocare - Caterham
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and friendly
Quick and friendly
Fixed my tyre instead of just replacing it like most other bigger garages
Highly recommend
5 stars 🌟
12 November 2025
Reply from Protyre Autocare - Caterham
Hello Tim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
New Tyres
Protyre as usual were great. They gave great customer service as usual and the tyre fitters were 100% as usual. I am a returning customer and always use them for my tyres at all time
6 November 2025
Reply from Protyre Autocare - Caterham
Hello Michael,
We appreciate you taking the time to share your positive experience. We're happy to hear that you consistently receive great customer service from the team in centre. We value your continued patronage!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Caterham
Hello Kim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Complicated clutch crisis handled with thought
The team worked rally hard to fix a challenging, intermittent fault and started with the basics to minimise the cost to us. As a result our car was fixed at the second stage of investigations (the first stage having been a complimentary investigation).
7 November 2025
Reply from Protyre Autocare - Caterham
Hello Mrs Wakeham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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