Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
Company replied
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Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
Company replied
Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... See more
Company replied
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more
Company replied
Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more
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Written by the company
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom
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First class servive from team at Protyre for MOT as usual.
Very friendly and approachable staff, appointment on time and completed, paperwork simple and efficient.
Have used Protyre since they opened in Caterham...thank you and will continue to give my support

Reply from Protyre Autocare - Caterham
Had an MOT spot at very short notice. Very polite and helpful crew. Did a great job on my car. Sitting waiting for my work to be done I heard lots of interactions with other customers and all conversations were helpful and professional. Really nice to fine a friendly and trustworthy MOT centre
Had organised for my work van to go in on a Friday for brake pad inspection after warning light came up. They managed to diagnose and order and fit the parts by close of play. Just. Needed the van for Saturday morning early doors so great effort to get it back Friday evening. Thanks guys 🙏🏻
Very friendly and helpful staff
A good service at a competitive price.
The company is very reliable, and truth worthy. I have no knowledge about car, I can only drive it and take it to the car wash. I rely on the company to maintain my car for my safety and the public. The staff are very approachable and the booking is always good
Fantastic service from start to finish. The team were attentive, friendly, and genuinely caring — they even checked in to make sure my son, who wasn’t feeling well, had everything he needed. Really appreciated the kindness. Thanks, guys!
All the staff were incredibly friendly, helpful and honest - I had a partial refund as I'd booked the car for the wrong A/C gas online.
Easy to book an appointment.
Appointments available at short notice.
Happy customer but did have to wait 45 mins to be seen for my appointment.
Only downside was the lack of somewhere to sit when it was raining, otherwise it was all good
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