Protyre Autocare - Caterham Reviews 

1,647
TrustScore 4.5 out of 5

4.7

407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB


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Rated 5 out of 5 stars

Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.

Company replied

Rated 5 out of 5 stars

Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... See more

Company replied

Rated 5 out of 5 stars

Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... See more

Company replied

Rated 4 out of 5 stars

Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... See more


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, United Kingdom

  • 01883 348609

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,647)

34,393 reviews in the last 12 months

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Rated 5 out of 5 stars

First class servive from team at…

First class servive from team at Protyre for MOT as usual.
Very friendly and approachable staff, appointment on time and completed, paperwork simple and efficient.
Have used Protyre since they opened in Caterham...thank you and will continue to give my support

5 June 2026
Protyre Autocare - Caterham logo

Reply from Protyre Autocare - Caterham

Hello Kelvin,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had an MOT spot at very short notice

Had an MOT spot at very short notice. Very polite and helpful crew. Did a great job on my car. Sitting waiting for my work to be done I heard lots of interactions with other customers and all conversations were helpful and professional. Really nice to fine a friendly and trustworthy MOT centre

3 June 2026
Rated 5 out of 5 stars

Great turn around

Had organised for my work van to go in on a Friday for brake pad inspection after warning light came up. They managed to diagnose and order and fit the parts by close of play. Just. Needed the van for Saturday morning early doors so great effort to get it back Friday evening. Thanks guys 🙏🏻

1 May 2026
Rated 5 out of 5 stars

The company is very reliable

The company is very reliable, and truth worthy. I have no knowledge about car, I can only drive it and take it to the car wash. I rely on the company to maintain my car for my safety and the public. The staff are very approachable and the booking is always good

1 June 2026
Rated 5 out of 5 stars

Air con recharge

Fantastic service from start to finish. The team were attentive, friendly, and genuinely caring — they even checked in to make sure my son, who wasn’t feeling well, had everything he needed. Really appreciated the kindness. Thanks, guys!

23 May 2026
Rated 5 out of 5 stars

Great experience

All the staff were incredibly friendly, helpful and honest - I had a partial refund as I'd booked the car for the wrong A/C gas online.

29 May 2026

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