We stopped by to book-in our car for an AC overhaul. Given the hot, hot, weather we expected to be given a date some time in the future - our own garage couldn't fit us in at all, but protyre offere... See more
Location
Switch locationUnits C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB
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See what reviewers are saying
Service and MOT carried out, during an extreme heatwave, which meant the work was delayed slightly. However review is 4 stars based on the politeness and communication of the staff/manager. I also hav... See more
Really good service and advice - bought 4 new tyres and tracking check last week. They took time to show me what they were doing and any concerns they had. They made sure that the hubs were free from... See more
Company replied
So took my car in for a tyre change, which they done! Noticed my car was pulling after! Fortunately, whilst doing my change, they mentioned I needed another tyre changing, which again they done, and... See more
Company replied
Company details
- #9 of 26 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #25 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Cheltenham
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, United Kingdom
- 01242 584757
4.6
Excellent
1k reviews
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Instant service
We stopped by to book-in our car for an AC overhaul. Given the hot, hot, weather we expected to be given a date some time in the future - our own garage couldn't fit us in at all, but protyre offered to do the work there and then. Ideal for us, and a properly functioning AC makes driving very comfortable in this heatwave.
6 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Cheltenham
Hello Rebecca,
Thank you very much for leaving us this 5-star review. We are delighted to hear that you were happy with the service and found our in centre team friendly. We appreciate your custom and hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
Fantastic service great guys will def…
Fantastic service great guys will def return when needed and recommend
1 July 2026
Reply from Protyre Autocare - Cheltenham
Hello Rebecca,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and easy
Quick and easy, appointment over the phone. Very courteous and professional. Completed the job quickly and talked me through the work carried out. Good value.
8 July 2026
Reply from Protyre Autocare - Cheltenham
Hello Mr Mason,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
So took my car in for a tyre change
So took my car in for a tyre change, which they done! Noticed my car was pulling after! Fortunately, whilst doing my change, they mentioned I needed another tyre changing, which again they done, and noticed that my first change had been put on the wrong way round!! But this seems to be quite common!!
8 July 2026
Reply from Protyre Autocare - Cheltenham
Hello Karen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cheltenham
Hello Russ,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Cheltenham - Fantastic service!
Fantastic service from Protyre Cheltenham. In particular Mark sorting out an emergency replacement tyre in time to save my daughter's driving test! Would highly recommend!
6 June 2026
Unprompted review
Reply from Protyre Autocare - Cheltenham
Hello Elisabeth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good service overall
Service and MOT carried out, during an extreme heatwave, which meant the work was delayed slightly. However review is 4 stars based on the politeness and communication of the staff/manager. I also have complimentary 'health checks' carried out on tyres etc which I find helpful and reassuring.
29 June 2026
BMW. Re-gas…
The guy in reception was polite and the regas for my car was done quickly and efficiently
25 June 2026
Reply from Protyre Autocare - Cheltenham
Hello Carolyne,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service…
Excellent service managed to fit me in on short notice due to long journey home. Office was clean and tidy. Explained everything in detail
27 June 2026
Reply from Protyre Autocare - Cheltenham
Hello David,
We would like to thank you for sharing your feedback regarding the excellent service you received from our team at Cheltenham. We are delighted that they were able to accommodate you on short notice and that everything was explained in detail.
Best regards,
Eddie
Customer Care - Protyre
A first class experience all the staff…
A first class experience all the staff friendly and professional. Prepared to go the extra mile to help you.
They will get my return business especially as I have three vehicles and a couple of trailers
29 June 2026
Reply from Protyre Autocare - Cheltenham
Hello Mr P Stevenson,
Thank you for leaving us such a positive review. We are delighted to hear that you found the team in centre provided a first class experience. We look forwards to welcoming you again in future.
Best regards,
Eddie
Customer Care - Protyre
Excellent advice as to the problem
Excellent advice as to the problem
Corroded rims causing slow puncture and tracking problem. All sorted within an hour. Both rims cleaned , teacking and a pair of new tyres. Friendly team.
29 June 2026
Reply from Protyre Autocare - Cheltenham
Hello Ali,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service , pricing and feedback to customers on work undertaken.
29 June 2026
Reply from Protyre Autocare - Cheltenham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Cheltenham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Cheltenham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
Great customer service, team worked really well very informative this will be my go to garage and will recommend to all my friends. Mark was really welcoming and every time I go in he’s flat out never stops but still has time to give great customer service and keeping a smile on his face especially in this hot weather could do with air con
24 June 2026
Reply from Protyre Autocare - Cheltenham
Dear Jane,
We are so pleased to hear about your positive experience with our team at our Cheltenham branch.
It's wonderful to know that our service has made us your trusted garage.
We appreciate you recommending us to your friends.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
There was a potential problem with the…
There was a potential problem with the locking wheel it's. I was able to watch the fitter solving it. I was also impressed with the way he talked me through tracking errors and gave advice about corrosion on one of the wheels.
16 June 2026
Reply from Protyre Autocare - Cheltenham
Hello Mr Wragg,
We're so glad to hear about your positive experience! It's wonderful that our fitter could resolve the issue and provide helpful advice. We appreciate your kind words.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Cheltenham
Hello Mr Bourne,
We appreciate your kind words! We are delighted you had a positive experience with our team in centre.
Best regards,
Eddie
Customer Care - Protyre
Air conditioning recharge
Air conditioning recharge - completed very quickly and just in time for the hot weather. An excellent service provided - thank you.
24 June 2026
Reply from Protyre Autocare - Cheltenham
Hello Andrea,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Had two MOT’s done and one was booked…
Had two MOT’s done and one was booked the day before. Very good service, timing spot on and no unnecessary upselling.
24 June 2026
Reply from Protyre Autocare - Cheltenham
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Cheltenham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Unrivalled knowledge about tyre…
Unrivalled knowledge about tyre specification and fitting
19 June 2026
Reply from Protyre Autocare - Cheltenham
Hello Dan,
We're so glad to hear you found our knowledge and fitting service unrivalled. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
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