I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... See more
Company replied
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I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... See more
Company replied
Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... See more
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... See more
Company replied
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... See more
Company replied
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Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom
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Good service and work completed in the time they stated
Protyre have always given me a excellent service , a really comfortable waiting lounge with free coffee as you view your vehicle on a monitor having its mot by professional staff
Had a couple of issues with the brakes but Amy was very professional in dealing with the problem and got them all sorted. When picking the car up Steve the manager was extremely helpful. Will definitely be recommending them and also reuse them in the future.
I was looked after extremely well by John the technician and Steve the manager, they spent a lot of time to try and rectify a problem I had with my vehicle pulling to the left, after a close examination and 4 wheel tracking done it was suggested that the problem could be a result of cheap budget tyres on the front axle, they have since fitted 2 Falken tyres to the front axle and it has made 100% difference to the problem
Highly recommend. Very helpful and polite, clear and supportive and always accommodating. Thanks Steve.
I had a puncture and everyone was very helpful - from the first call to check for stock through to fitting, everyone was helpful, informative and provided great service.
So helpful with the whole process.
Will use them for all other works needed on my car.
Also the free hot chocolate they do is better than what you buy...
Great service, my tyre sensor light came on The Saturday Protyre Team were able to look at it asap and fix it up.
Can’t fault them. Staff all nice and friendly. They get the job done. No complaints from me.
Booked in when was convenient to me. I waited whilst my MOT was taking place. Quick slabs friendly service
I've used Pro Tyre several times and keep going back due to trust in their service.
Got a flat tyre, took it in and they took it off showed me the problem and replaced it there and then. In and out in 40 minutes
Booked for my tyre to be changed through Blackcircles.com. Was given a 9am slot which I accepted. Then I get an email to say 9am is not available anymore. I then get offered a choice of a different time so I choose 10am. I get an email confirming my slot at 10am. I even get a reminder email of my 10am slot. Get to the garage and they don't have me down for the 10am slot!!!! No record of the 10am even though I showed them the email confirming my 10am slot! Very disappointing and frustrating!

Reply from Protyre Autocare - Colchester
Been using pro tyre for 8 years. This year my wife’s van failed MOT with about 8 problems. First time. Was sceptical at first, but started replacing parts and realised that the person who checked it was so good and thorough that I am grateful that such a good job was done. YL12BDO
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