Very good tyres fitted and wheel tracking completed within an hour. I did have to ask the staff for the return of that nuisance object the locking wheel nut!
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Bought 2 new tyres in June, and one generated a slow puncture 3 months later due to a pinprick hole in the side wall. Although I had run the tyre flat they replaced the tyre at a substantial discount... See more
Company replied
Dropped the car off, gave a time it would be ready, quick and efficient service by the staff who are very polite, booking it in for MOT very easy on the website
Company replied
Front discs and pads replaced. Matt gave me a very good price for quality discs and pads for my Kia Sorento, great job done and they phoned me when the car was ready. First class honest service, t... See more
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Company details
About Protyre Autocare - Crewe
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
64 Nantwich Road, CW2 6AL, Crewe, England, United Kingdom
- 01270 419222
4.8
Excellent
319 reviews
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Arrived at centre ready for MOT and…
Arrived at centre ready for MOT and male worker told me that they couldn’t complete my MOT as the MOT tester was ill. The centre didn’t inform me so I had a wasted journey. The male worker was rude and abrupt and had a really poor attitude asking me ‘what do you expect me to do about it’ He offered no solutions and told me to take my car for an MOT somewhere else if it was urgent. I explained that I still had a few weeks left on my MOT but because I was going away on holiday for 2 weeks I needed it doing before I went.
25 August 2025
Reply from Protyre Autocare - Crewe
Dear Paul Ibbotson ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Crewe branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Crewe
Hello Jim,
We appreciate you taking the time to leave us this great review! We're happy to hear that you found our service from the team in centre helpful and friendly.
Best regards,
Eddie
Customer Care - Protyre
Replacement tyre
Replacement tyre The customer service from the reception desk was very good and the new tyre was fitted within half hour
Pricing ver reasonable
13 August 2025
Aaron was a gem
Aaron was a gem. Polite helpful and informative
Apologies if I have misspelled his name ☺️
13 August 2025
Good, efficient service
Good, efficient service.
Unlike some tyre places where you book and they leave you sat waiting, these guys were ready at the booked time.
Have used them before and will use them again.
30 July 2025
Reply from Protyre Autocare - Crewe
Hello Maccers,
We would like to thank you for sharing your feedback regarding the service you received at our Crewe branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Great service really pleased with guy…
Great service really pleased with guy that fitted my new tyre Price was great also
30 July 2025
Great service as per advertisement
Great service as per advertisement, superb staff. Would definitely use again
16 July 2025
Superb service as usual from the lads…
Superb service as usual from the lads there, breaks all sorted in a matter of a few hours
25 June 2025
Reply from Protyre Autocare - Crewe
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crewe branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Professionals
The guys are always professional and friendly. Knows what their about.
Would recommend Protyre for all your vehicles needs.
30 June 2025
Excellent service.
25 June 2025
Very good customer service
Very good customer service - very quick and efficient,.
Would recommend to all.
25 June 2025
Good service
Cancelled due to lack of MOT tester but rearranged for the following week. No problem. Would have been 5 star of not cancelled.
18 June 2025
The guys are great
The guys are great, helpful and know there stuff, only four stars because the parts company you us are rubbish, they sent the wrong brake build twice meaning I was waiting for around four hours for a simple fix
6 June 2025
Un reliable timings.
Untrained staf, and rude mot tester. Booked in for a 12:15 rang to see how long and was told at half 2 he was just started.
6 June 2025
Reply from Protyre Autocare - Crewe
Dear Rob,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
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