I booked my car MOT with Protyre on Mansfield Road Derby over the phone and was given a date and time which suited me. The reception guy was very friendly and helpful and he even sorted a £10 discount... See more
Company replied
Location
Switch location36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB
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See what reviewers are saying
Kept me informed on what was being done and after the wheel alignment was done, I was given full colour images of before and after. Very pleased with the service I received.
Company replied
I just change to new tyres in another place but the store cannot do wheel alignment together... So I find a reliable tyre store online and finally I go to Protyre. Their Derby team identify some prob... See more
Company replied
Yep, great guys at Protyre Derby refilled the gas in my car's Aircon. Took 45 mins. Happy. Good price. If there was a fault with system, have to understand that they cant gurantee the gas stays where... See more
Company replied
Company details
About Protyre Autocare - Derby Mansfield Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, United Kingdom
- 01332 290699
4.7
Excellent
764 reviews
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Great service made welcome got the job…
Great service made welcome got the job done as quickly as it should be done. Would be recommended...
28 January 2026
Quick and efficient service
I had a slow puncture in a tyre and got an appontment for it to be looked at the same day. The staff were very friendly and polite and the tyre was sorted straight away. In and out in 45 minutes.
19 January 2026
Great Service
I had a grinding noise from under the car which didn't sound great. Pro-Tyre were nearby and a work colleague recommended them. I called in and they sorted the issue within 2 hours! Craig and his Team were so helpful and value their customers, you can tell. Chocolate biscuits for the team are on the way!!
8 January 2026
May use AI-assist with repliesRead more
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Very friendly professional staff…
Very friendly professional staff competitive prices a company you would always recommend to others. local , good parking area the mechanic working on my car went out of his way to help thank you
23 December 2025
Reply from Protyre Autocare - Derby Mansfield Road
Hello Martin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Absolutely excellent garage
Absolutely excellent garage, efficient, good quality service with no nonsense, pricing is fair too tganks Derby Protyre
13 December 2025
Reply from Protyre Autocare - Derby Mansfield Road
Dear jez Cole,
We appreciate you taking the time to leave us such positive feedback!
We're happy to hear that you found our service efficient and good quality, with fair pricing at our Derby Mansfield Road branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Reply from Protyre Autocare - Derby Mansfield Road
Dear Florentino Pereira,
Thank you for bringing this to our attention. We are sorry to hear that you were not happy with the service.
We can confirm that this has been raised with the Area Manager and he will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Craig gave excellent advice on the…
Craig gave excellent advice on the tyres for my camper which was struggling in muddy fields. I have since tried the euro van11 tyres and found them to be excellent.
Thanks Craig
8 December 2025
Reply from Protyre Autocare - Derby Mansfield Road
Hello Neil,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Derby branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Service from Protyre Derby
Great service from the team at Protyre Autocare Derby, always positive and professional.
28 November 2025
They were able to fit my tyres the same…
They were able to fit my tyres the same day I visited . The down side was the time I had to wait as they were busy
21 November 2025
Service all fine but with damage
Service all fine, tyres seem great but awaiting a response to a damaged alloy wheel while one of the two had been fitted.
19 November 2025
Reply from Protyre Autocare - Derby Mansfield Road
Dear Leigh,
Thank you for leaving us a review.
We can confirm that this has matter had been raised with Area Manager following your email, once he has investigated with the centre he will be in touch with to discuss further.
Kind regards,
Eddie
Customer Care - Protyre
Helpful staff no charge because nff
Helpful staff no charge because nff! Kept the wheel and tyre for a couple of days. Refitted it back on the car when we went back to collect it
17 October 2025
Staff were helpful and friendly-…
Staff were helpful and friendly- repairs were completed promptly and car was checked thoroughly before hand over
29 October 2025
Reply from Protyre Autocare - Derby Mansfield Road
Hello Mrs Miller,
We would like to thank you for sharing your feedback regarding the service you received at our Derby branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Everything was clearly explained and I…
Everything was clearly explained and I believe they were very honest .
29 October 2025
Outstanding service from start to finish
From start to finish, my experience with Protyre was excellent.
I spoke to Ant, asking about a quote for a battery as mine was dead 😢 he came back to me within the time he said he would with a quote. I had been to various places for quotes as this wasn't in my budget! And another quote Id received was a lot cheaper (the battery was cheaper and the warranty wasn't as long. I'm not saying Protyre were more expensive.. just to put that but in!) So I wanted the best possible price.
I asked Ant if there were any other cheaper ones that they did. He again said he would go away and come back to me. Ant called me back and advised he could order the same battery as the one I'd been given the cheaper quote on and that they could do it for £50 cheaper! I was so happy!
I went down there on Saturday.. was greeted with a smile and my car was taken straight In.
After enjoying a cup of lovely coffee (from their machine) my car was ready!
Super fast service, great price. I wouldn't hesitate to recommend Protyre. thank you so much d
22 October 2025
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