All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... See more
Company replied
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See what reviewers are saying
Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... See more
Company replied
Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #23 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Dumfries
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, United Kingdom
- 01387 254433
4.8
Excellent
1k reviews
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Online booking
Online booking, which worked well. Was expected and contacted as agreed. Job completed. Overall, a good experience.
15 August 2025
Excellent friendly staff made it a…
Excellent friendly staff made it a great experience overall
20 August 2025
Wouldn't go anywhere else
Absolutely delighted with the professional service I received at the Dumfries Branch. I wouldn't go anywhere else as I can depend on them. They were very busy on an exceptionally warm day but remained cheerful and polite.
18 August 2025
May use AI-assist with repliesRead more
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Usual excellent Protyre service…..cant…
Usual excellent Protyre service…..cant fault them.
18 August 2025
Reply from Protyre Autocare - Dumfries
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Always great service and value
15 August 2025
Full set of tyres
Full set of tyres
Fitted quickly and efficiently, very professional. Couldn’t have been more helpful
13 August 2025
Kevin was very helpful with his…
Kevin was very helpful with his information and advice.The tyres arrived the next day and the tyre fitters had them fitted on the car in no time at all.
13 August 2025
Kept me informed as the work progressed…
Kept me informed as the work progressed . Engineers work really hard . Good work
11 August 2025
Reply from Protyre Autocare - Dumfries
Hello Kevan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
It was a good experience kevin is very…
It was a good experience kevin is very good at his job only wee thing my car is quite new and has never had tyres changed there are two wee chips one on either wheel right on the rim which has peeved me a wee bit i would just say the boys need to be more careful on new cars but as i said kevin is a credit to yous
11 August 2025
Tyre repair.
Easy to book in, given advice on other tyres needing attention.
Repair was tricky, as the tyre had more holes than first diagnosed, but happy with outcome. Would definitely use this branch again.
5 August 2025
Staff were great and very helpful
Staff were great and very helpful. Gave very good advice and organised everything that was required to resolve my problems with my vehicle. On returning to have repairs done my vehicle was worked on straight away. Can’t thank them enough.
6 August 2025
Reply from Protyre Autocare - Dumfries
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Dumfries
Hello Doug,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Dumfries
Hello Mrs Watson,
We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Dumfries
Hello Mr McMcall,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Great service
Great service, ordered my tyres online, booked an appointment and got it all fitted within 45 mins.
Thanks
21 July 2025
Excellent in every way
Excellent in every way. Bright, open premises. Staff friendly and knowledgeable. 2 tyres fitted in no time at all. Very impressed.
10 July 2025
Reply from Protyre Autocare - Dumfries
Hello Christine,
We're happy to hear that you were impressed with our service! It's great to know you found our premises bright and our team friendly and knowledgeable. Thank you for your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
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