The Woodside Road team are my 'go to' for anything tyre related. Consistently friendly, helpful and reassuring, I have been a repeat customer for many years as have my parents. I trust their services... See more
Company replied
Location
Switch location46 Woodside Road, Boyatt Wood Industrial Estate, SO50 4ET Eastleigh, Hampshire, GB
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See what reviewers are saying
This Protyre Autocare centre gave very focused attention to the problem which was a metal object embedded in the tyre tread with resultant slow loss of pressure. A repair was carried out, which, a... See more
Company replied
I have been a customer of Protyre Eastleigh for many years and always receive a first class service by a dedicated and trusted team of motor mechanics. Paul the manager and Dan on the desk are profe... See more
Company replied
Did MoT at the booked time and ready to collect an hour later. Talked through a couple of advisories including incorrect setting on one headlamp which they corrected during the test with no extra cha... See more
Company replied
Company details
- #10 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 20 best companies in MOT Centre
- #24 of 55 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Eastleigh Woodside Road
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
46 Woodside Road, Boyatt Wood Industrial Estate, SO50 4ET, Eastleigh, Hampshire, United Kingdom
- 023 8061 4566
4.6
Excellent
1k reviews
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Very convenient and easy to book a slot…
Very convenient and easy to book a slot online, and the garage at eastleigh staff are always very helpful
4 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I shall never use protyre again. Zero customer service or empathy.
Car failed mot because of a wiper blade but protyre wanted to charge £46 + vat.i offered to take the car next door get a blade fitted at Halford and bring the car back within half an hour. Protyre couldn't do that as they never had a spare slot for a retest. I then requested a time and date within the 10 day window but protyre said they had no timed slots available. I explained I had a 10 mile journey but they weren't interested do I gad to leave the car for a day then arrange for a lift home after dropping the car off and then back to pick it up. I've had numerous mots and tyres in the past but will never use protyre again as the service I received was appalling. I paid £16 for a new wiper blade instead of protyres £46 plus vat!
31 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Dear Roy Curtis,
Thank you for your feedback . We are sorry to hear that your recent visit to our Eastleigh Woodside Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Why would you go anywhere else?
The Woodside Road team are my 'go to' for anything tyre related. Consistently friendly, helpful and reassuring, I have been a repeat customer for many years as have my parents. I trust their services and advice and would highly recommend. They also just very kindly saved my bank holiday by fitting me in last minute and carrying out a puncture repair so I could stick with my travel plans. Amazing team.
28 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Sheila,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh Woodside Road centre. We are especially pleased we could help with your bank holiday travel plans!
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
This Protyre Autocare centre gave very gave very focused attention in a good environment.…
This Protyre Autocare centre gave very focused attention to the problem which was a metal object embedded in the tyre tread with resultant slow loss of pressure. A repair was carried out, which, at the time of writing, seems 100% effective.
The manager (?) / customer facing member of staff was of a cheerful reassuring disposition while the customer waiting area was clean, comfortable and provided free beverages in proper china mugs.
On the strength of this one experience, I would definitely recommend this trader venue.
31 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Christopher,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh Woodside Road centre. We are pleased the tyre repair was effective and that you found our waiting area comfortable.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Did what you said
Did what you said, car mot’d on time,
One small downer… I was hit with an unannounced Environmental charge out of the blue…
If you are going to add to a bill you shouldn’t mislead a lower price for the mot.
31 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Dan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant work everytime.
Brilliant work everytime.
Only downside is the amount of cleaning I have to do inside car the get rid of dirty hand prints
Still no reply from manager
26 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Dear Dan,
Thank you for your feedback . We are sorry to hear that your recent visit to our Eastleigh Woodside Road branch has not been a positive one for you on this occasion due to the cleaning of the vehicle.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Efficiency and helpful information
Honesty, friendliness and efficiency, the best price given at all times
24 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Miss Walker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Vasil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Needed a tyre replacing urgently…
Needed a tyre replacing urgently because of side-wall damage. went in early in the morning. The need to replace was confirmed. Not in stock but they could get one and fit it about 3pm, but phone first just to check we have it.
I phoned shortly before 3pm. The tyre was there, and was fitted straight away. Staff were all very helpful and polite. Everything happened as it was promised,
24 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Leslie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great Service
Great welcome, great delivery and prompt service. Car was ready before the expected time and with excellent service. All details of the service were also well explained .
19 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Dr Awodumi,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Jez,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cold Service
The gentleman at the front desk was extremely cold and unfriendly. Completely unapproachable.
17 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Dear Temitope,
We're sorry to hear about your experience with our front desk. We can confirm that this has been raised with the management team, they will investigate this with the centre and will be in touch with you as soon as possible.
Best regards,
Eddie
Customer Care - Protyre
I have a customer of Protyre Eastleigh…
I have been
a customer of Protyre Eastleigh for many years and always receive a first class service by a dedicated and trusted team of motor mechanics. Paul the manager and Dan on the desk are professional, friendly and very informative. They are a credit to themselves and to Protyre. Thank you!
17 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Mr Darbyshire,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast honest service
Fast honest service, half the dealer price and done in 1 day vs 1 week!
17 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Tony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Eastleigh branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor quality work
Not great.
Broken wheel nuts
Lost wheel spacer
Didn't tell this until I had paid .
Will never spend money with this company again .
15 July 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Dear Mick Grace,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good value friendly service
Good value, helpful and tried their best when tyres didnt come in on time. Would use again.
3 August 2026
Reply from Protyre Autocare - Eastleigh Woodside Road
Hello Mike,
We would like to thank you for sharing your feedback regarding the service you received at our Eastleigh branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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