Protyre Autocare - Halesowen Reviews 

1,605
•
TrustScore 5 out of 5

4.8

Forge lane, Off Dudley Road, B62 8EB Halesowen, West Midlands, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Once again chemix came to my rescue when I had a tyre puncture and sorted it out for me immediately. I'm 79 years old and I've been coming to chemix for years and years and they are still have a pers... See more

Company replied

Rated 5 out of 5 stars

Friendly staff, discount voucher reduced the bill by £60! Staff called me to ask if i wanted to change to an earlier slot but i’d made arrangements. Fast turnaround, barely got into my book!

Company replied

Rated 5 out of 5 stars

Josh and Lee were really knowledgeable about the choice of tyre for my needs Their fitting service was fantastic and very professional. In addition, Josh was super helpful on the hunter wheel alig... See more

Rated 5 out of 5 stars

Easy online booking for next day appointment. Prompt service at the garage at a reasonable price.

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forge lane, Off Dudley Road, B62 8EB, Halesowen, West Midlands, United Kingdom

  • 0121 504 0850

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,605)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Booked a brake check at late notice

Booked a brake check at late notice. Managed to fit me in, checked brakes and offered guidance on another few things.
Really helpful and polite.

8 October 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Dan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, booked online. MoT on time and staff friendly

30 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Sharron,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and courteous service

Professional and courteous service. Clean waiting area with drinks machine provided.

30 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Julie​,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Honest

Honest, reliable, service you can trust.

5 October 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Sue and Roger,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

5 star service all round.

5 star service all round.

30 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Andy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly, helpful and professional

30 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Robin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All members of staff are Always…

All members of staff are Always extremely helpful - nothing is ever too much trouble - always polite - I always recommend Chemix Halesowen

30 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Graham​,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, friendly staff

28 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Kerry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book online

Easy to book online, they called me to ask to adjust the time by 30 minutes, nice staff, quick MOT, great advice

25 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Mrs Aston​,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Thank you Chemix Autocentre!

I honestly can’t thank the team at Chemix Autocentre Halesowen enough.

I had a damaged tyre on a Saturday morning and was genuinely stuck. I popped in hoping they might be able to help, but there was only one person working. Despite being on their own and clearly having plenty to deal with, they still took the time to help me out and get my tyre sorted.

The whole experience was fantastic. Friendly, professional and, most importantly, genuinely willing to help when I was in a difficult situation.

That kind of service is becoming increasingly rare. When you’re stuck with a damaged tyre and don’t know what you’re going to do, having someone simply step up and help makes a massive difference.

Chemix Halesowen absolutely deserve recognition for this. I’ll definitely be using them again and would have no hesitation whatsoever in recommending them to anyone.

Thank you for getting me safely back on the road. Brilliant service from start to finish! 👏👏

26 September 2026
Unprompted review
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Joe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly Staff

Friendly Staff

25 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Dear David Powell,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Friendly and competitive

I’ve used Chemix Halesowen for all the tyres I’ve had to get for my vehicles for 45 years, staff are always friendly and I’ve found they always have competitive prices

25 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Mr Jackson,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

We have used them for many years.

We have used the branch in Halesowen for many, many years and they have always been helpful and competitive.
They have done our MOT's, tyres and exhausts with brilliant service we can trust.

23 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Barry​,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I believed I had a serious problem with…

I believed I had a serious problem with my exhaust.

I actually hadn't.

Rather than fleecing me this garage explained and saved me money,

How many garages can you say do that?

Used them for over a decade.

Great bunch of guys and totally honest.

8 September 2026
Unprompted review
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Stu,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The tyre repair was completed quickly

The tyre repair was completed quickly

16 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Mr Hughes,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

14 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Have used Protyre (Chemix) Halesowen…

Have used Protyre (Chemix) Halesowen for years and have always strived to give good service.

16 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Halesowen branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service we go back again and…

Fantastic service we go back again and again

14 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Jacqui,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team very helpful

14 September 2026
Protyre Autocare - Halesowen logo

Reply from Protyre Autocare - Halesowen

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Halesowen branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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