Excellent service and honest advice from a company that understands both customer service and their products. I ordered a full set of tyres via the Protyre online service and got a large discount as a... See more
Company replied
Location
Switch locationUnit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB
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See what reviewers are saying
We turned up at Kiplings this morning having got a dead battery over the weekend. We met with Roy working in Reception who advised that they could fit a new battery more or less straight away. We were... See more
I recommend this car repair shop. I always have my service and inspections done there. Excellent communication; any additional faults found were quickly resolved after quick phone call to me. The esti... See more
Company replied
This is the second time we have visited this garage in Hemel for new tyres. We returned after a great first experience and Alex and the team didn’t disappoint on our return. Great service , great com... See more
Company details
- #9 of 25 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #8 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Hemel Hempstead
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, United Kingdom
- 01442 259665
4.5
Excellent
758 reviews
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Reply from Protyre Autocare - Hemel Hempstead
Hello Ness,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Hemel Hempstead
Hello Shanice,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Hemel Hempstead
Hello Luke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service and honest advice…
Excellent service and honest advice from a company that understands both customer service and their products. I ordered a full set of tyres via the Protyre online service and got a large discount as a result along with a choice of fitting dates & times. The tyres were delivered to the workshop next day and fitted on time. Can't fault the whole procedure in any way and all the staff were knowledgeable, friendly and helpful. No hesitation to recommend them.
6 July 2026
Reply from Protyre Autocare - Hemel Hempstead
Hello Adrian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booking easy efficient friendly staff
29 June 2026
really nice and helpful
really nice and helpful, extremely quick and great giving explanations
3 July 2026
Reply from Protyre Autocare - Hemel Hempstead
Hello Tia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Lovely staff
My oil change was really quick and the staff were friendly and very helpful
26 June 2026
Reply from Protyre Autocare - Hemel Hempstead
Hello Lindsey,
Thank you very much for leaving us this 5-star review. We are delighted to hear that your oil change was quick and that our Hemel Hempstead team were friendly and helpful. We appreciate your custom and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
The staff are very polite
25 June 2026
Reply from Protyre Autocare - Hemel Hempstead
Hello Amelia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were brilliant
Staff were brilliant. Clear in communications, helpful and friendly. The MOT service was efficient with a pleasant seating area for waiting. The booking service was easy.
16 June 2026
Reply from Protyre Autocare - Hemel Hempstead
Hello Georgina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very helpful and did a great job…
The staff were very helpful and did a good job at a reasonable price ans came out and showed me how they repaired the locking device of the boot.
22 June 2026
Reply from Protyre Autocare - Hemel Hempstead
Dear Bernard Coshall,
We are so glad to hear our team at our Hemel Hempstead branch provided helpful service and a reasonable price, even demonstrating the repair.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Reply from Protyre Autocare - Hemel Hempstead
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Hemel Hempstead
Hello Ms Dillon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Hemel Hempstead
Hello Adam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional service
Very professional service. I would definitely recommend this place.
12 June 2026
Reply from Protyre Autocare - Hemel Hempstead
Hello GCarini,
We truly appreciate your 5-star review! We are delighted to hear you received professional service from the team in centre and would recommend us. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Hemel Hempstead
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I recommend this car repair shop
I recommend this car repair shop. I always have my service and inspections done there. Excellent communication; any additional faults found were quickly resolved after quick phone call to me. The estimate was provided before the repair, and there were no surprises. The parameters before and after the adjustments were also shown. The car was returned on time, and everything was handled pleasantly and efficiently. Professional customer service.
5 June 2026
Reply from Protyre Autocare - Hemel Hempstead
Hello Jakub,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The branch manager was rude
The branch manager was rude, had zero people skills, he spoke to myself and at least 3 other customers whilst I was there bluntly.
23 May 2026
Reply from Protyre Autocare - Hemel Hempstead
Dear Paul,
Thank you for taking the time to bring this matter to our attention.
Customer service is important to us, and we always expect the highest quality from our team members, therefore we have raised your concerns with the Area Manager who will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly and warm welcome from staff
Friendly and warm welcome from staff. Felt I could completely trust them with my vehicle.
27 May 2026
We will be back …
This is the second time we have visited this garage in Hemel for new tyres. We returned after a great first experience and Alex and the team didn’t disappoint on our return. Great service , great communication and nice choice of tyres. Thank you
23 May 2026
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