Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... See more
Company replied
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Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more
Company replied
Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price. Perfect thanks 👍
Company replied
The booking process was easy, I done this over the phone. My vehicle was booked for an MOT and was taken in ahead of time. My MOT failed on one thing, but due to the fast action of the staff AND their... See more
Company replied
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #9 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Ipswich
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom
- 01473 723325
4.6
Excellent
1k reviews
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Excellent service professional and…
Excellent service professional and friendly staff
31 December 2025
Reply from Protyre Autocare - Ipswich
Dear Mrs Barrand,
We appreciate you taking the time to leave us this great review!
We're so happy to hear you found our team professional and friendly at our Ipswich branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Two front tyres fitted on a Saturday
Two front tyres fitted on a Saturday. Woke up Sunday morning - one flat tyre. Couldn’t travel to a Xmas event. Lost one of a two night hotel booking which I had to pay for.
Had to wait until Monday morning to get it fixed.
Was told that the valve was faulty !!
Valve replaced .
31 December 2025
Reply from Protyre Autocare - Ipswich
Dear Peter Wilmot,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Ipswich
Hello,
We're happy to hear that you had a very good experience. Thank you for your positive feedback; we appreciate it.
Best regards,
Eddie
Customer Care - Protyre
Very helpful
I had driven into a kerb and split the side wall of my tyre. After fitting the space saver wheel, the next day I went to Protyre obviously without a booking and they replaced the tyre and refitted the proper wheel later that day. Very good service.
22 December 2025
Great garage to take your car
Arrived at arranged time and they were expecting me and car taken immediate and done the work which was more than expected.
Great service
26 December 2025
Very satisfied with the work,& mot,all…
Very satisfied with the work,& mot,all good,good work guys,& starf very good,happy Xmas all,thank you,
19 December 2025
Fast efficient service.
17 December 2025
Excellent service
17 December 2025
Quick and efficient service
Quick and efficient service. Very friendly and great advice given
15 December 2025
All good apart from I was told I'd get…
All good apart from I was told I'd get a call prior to the work being carried out with the cost. This didn't happen
5 December 2025
Reply from Protyre Autocare - Ipswich
Dear Mrs Colman,
Thank you for taking the time to share your feedback - we really appreciate it.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good service
A warm and welcoming reception and an efficient service. Provided good advice and assistance about my MOT.
10 December 2025
Tyres were incorrectly fitted resulting…
Tyres were incorrectly fitted resulting in MOT failure & necessitating change at Mercedes (MOT station) & causing me unwelcome & unnecessary inconvenience-
6 December 2025
Reply from Protyre Autocare - Ipswich
Dear Martyn Murfitt-Wrather,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Always a good experience
Always a good experience. One of the few places I trust to do a good job without being ripped off.
26 May 2025
Reply from Protyre Autocare - Ipswich
Hello Carolyn,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Ipswich
Dear mark clements,
We appreciate you taking the time to leave us this review.
We're delighted you're happy with our service from our Ipswich branch .
We value your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
The technician on the desk kindly gave…
The technician on the desk kindly gave me 10% discount off my tyre purchase
5 December 2025
Reply from Protyre Autocare - Ipswich
Hello Mrs Herber,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
True Pro,s they just do it
3 December 2025
Reply from Protyre Autocare - Ipswich
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
28 November 2025
Reply from Protyre Autocare - Ipswich
Hello Ny Davies,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service. Kept up to date at all times and things explained well. This is my go to garage for all my motoring needs. I trust them and feel comfortable there.
28 November 2025
A great team that’s very helpful
A great team that’s very helpful, informative and experienced!
19 March 2025
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