Protyre Autocare - Ipswich Reviews 

1,208
TrustScore 4.5 out of 5

4.6

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB


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Rated 5 out of 5 stars

Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... See more

Company replied

Rated 5 out of 5 stars

Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... See more

Company replied

Rated 5 out of 5 stars

Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price. Perfect thanks 👍

Company replied

Rated 5 out of 5 stars

The booking process was easy, I done this over the phone. My vehicle was booked for an MOT and was taken in ahead of time. My MOT failed on one thing, but due to the fast action of the staff AND their... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, United Kingdom

  • 01473 723325

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,208)

33,685 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt service.

My vehicle was taken into the garage very promptly, for my tyre fitting to start. Slightly earlier than my 11.30 slot, which for me is a big plus hence 5 stars.

10 February 2026
Rated 5 out of 5 stars

New Tyres

Ptotyre carried out replacement tryes for my vw .
I ordered the tyres online ,which was a clear easy way to order website .. including the choice of dates and time slots .
The tyres were fitted on the day perfectly all on time .
A very proffesional garage service that I can recommed to all .
Many Thanks
Paul

11 February 2026
Rated 5 out of 5 stars

Great service from Ipswich Protyre

I booked Ipswich Protyre on line to fit two tyres the next day. Very good service & best price in town, all was done in 30min whilst I waited. Always great service and sound advice from Mick if you’re unsure.

27 January 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Dear Adrian,

We're happy you received great service and the best price for your new tyres at our Ipswich branch.

It's great to hear the fitting was quick and that you value the advice provided.

Thanks for your positive feedback!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer Care - Protyre

Rated 3 out of 5 stars

Seems a bargain at first

Searched around online for prices on a full set of tyres and ProTyre had the best value so got my car booked in. However be mindful that although the free wheel alignment check seems appealing, they will charge £52.99 for wheel alignment being done. After factoring in the alignment cost this ended up being the most expensive option out of all the garages I checked. Staff were rather blunt despite me being a smiley customer and foul smell was coming from reception area. Likely to not use again.

30 January 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Dear Miss Napthine,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

Great service. Worked started as soon as I arrived and very friendly staff in the reception / waiting area. I was soon on my way back home with new tyres fitted.

14 January 2026
Rated 5 out of 5 stars

Excellent service

Excellent service

5 May 2025
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Hello Colin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always reliable

I have used the garage for several years and they have never let me down. The staff are helpful and efficient and I am happy that they are doing a good job. Price wise, they compare well with other local garages.

9 January 2026
Rated 1 out of 5 stars

Alignment worse than before

The service offered was decent as usual, however after my alignment that the car had, the wheel is now much less straight when driving in a straight line and I can occasionally feel the car pulling/jerking to one side as one of the wheels that clearly isn't pointing in the correct direction suddenly gets a little more traction

7 January 2026
Protyre Autocare - Ipswich logo

Reply from Protyre Autocare - Ipswich

Dear Mr Walker, 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Ipswich branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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