Protyre Autocare - Kettering Montagu Street Reviews 

434
•
TrustScore 4.5 out of 5

4.6

Montagu Street 117, NN16 8XJ Kettering, England, GB

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Rated 5 out of 5 stars

Professionism,obvious skilled and knowledgeable, gave clear explanation of works required and at a day to suit me.As a company much to be proud of. Would go nowhere else.

Company replied

Rated 5 out of 5 stars

Fantastic service. The lads who dealt with my air con were extremely helpful in Kettering. I visited at the end of the day when it was over 32 degrees but they were more than helpful even though they... See more

Company replied

Rated 4 out of 5 stars

Got a good price on 2 new tyres and tracking online.Fitted by local branch. Price dearer if ordered by branch, due to online discounts not available to branch. That’s why 4• not 5. Branch staff fr... See more

Rated 5 out of 5 stars

Not many tyre companies that you can just turn up and have your puncture repaired and be on your way in like 20 minutes, fast, friendly, and just spot on service.

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

About Protyre Autocare - Kettering Montagu Street

Written by the company

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Montagu Street 117, NN16 8XJ, Kettering, England, United Kingdom

  • 01536 388230

4.6

Excellent

TrustScore 4.5 out of 5

434 reviews

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4.6

All reviews

(434)

33,081 reviews in the last 12 months

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Rated 2 out of 5 stars

unpleasant atmosphere and still having issues

Would give 1 star, but short staffed so feel bad doing so. Booked in at 8ish am for wheel alignment. wheel alignment was completed until 10:30. On initial walking in, atmosphere wasn't very inviting or friendly. i think they were stressed as short staffed. alot of swearing and huffing and puffing, slamming things about in the office. i was told by the mechanic that he is not allowed to do my alignment without someone to watch him. he contacted someone form the other garage to come. The other person told him to do it anyway. When he started there was alot of shouting which was nerve wracking, i was worried there was something wrong with my car. whilst sat down, another perosn came in to say he had his wheel alignment done recently but there was an issue. this led me to go on to google and read reviews and i instantly lost all confidence in the business and the perosn working on my car. Eventually the chap had finished my alignment. On driving home, i noticed my car was still pulling right when driving and braking. i decided to book in elsewhere instead of going back and getting them to check it. I simply didnt feel comfortable or confident in their abilities. i went to these guys for an alignment back in 2021 and there sevice was fab. its really gone down hill since.

20 April 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Customer, 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Kettering Montagu Street branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Had air conditioner regas service on…

Had air conditioner regas service on time just been using it most of week now not working machine printout says was all done so won’t be using them again

22 April 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Richard Storer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 1 out of 5 stars

Having used Selecta tyres for over 20…

Having used Selecta tyres (Owned by Protyre) for over 20 years it pains me to do this.
I called this morning at 9 AM to have tyres fitted that had been ordered through black circles, but I was told they had no booking, this despite the fact that they admitted to having the tyres supplied to them for fitment. No apology was offered merely an explanation that it was my fault for ordering from black circles. They did say I could come back tomorrow but unfortunately work commitments prevent me from doing that and the only other alternative was that I go back to black circles, which I have done. The irony is that there were no cars waiting to have tyres fitted and no cars in any of the bays when I arrived. the experience has been enough to ensure that I never use them again.

24 March 2026
Unprompted review
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Martin Rose,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I was booked in for 12.00

I was booked in for 12.00, arrived on time, and the tyre fitter was straight onto the Job.
All staff were very friendly and chatty, and to get a health check on my brakes and other tyres was a bonus.
Will definitely be using your services again.

11 February 2026
Rated 5 out of 5 stars

Great customer service for over 40…

Great customer service for over 40 years!

2 February 2026
Protyre Autocare - Kettering Montagu Street logo

Reply from Protyre Autocare - Kettering Montagu Street

Dear Tass,

We are delighted to hear about your great customer service experience with us for over 40 years at our Kettering Montagu Street branch!

We appreciate your positive feedback.

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

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