Protyre Autocare - Kilmarnock Reviews 770

TrustScore 4.5 out of 5

4.4

James Little Street 17, KA1 4AT Kilmarnock, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also h... See more

Rated 5 out of 5 stars

Alan the manager of protyre in Kilmarnock was most helpful and managed to get me a very competive set of 4 tyres that i couldnt refused. This was also included 50% off the up to date laser wheel aline... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Flat Tyre Sorted Fast – Stevie’s a Star! Had a flat tyre on a busy workday and dropped into Protyre Kilmarnock hoping for a quick fix. Stevie didn’t just deliver — he went above and... See more

Company replied

Rated 5 out of 5 stars

The 2 guys working on the day I was there were excellent, the guy in charge, I think his name is Stevie has a perfect blend of friendlyness and professionalism. Both guys did a first rate job. They ar... See more


Company details

  1. #9 of 27 best companies in Tyre shop
  2. #5 of 9 best companies in Brake shop
  3. #4 of 8 best companies in Car Battery Shop
  4. #9 of 20 best companies in MOT Centre
  5. #28 of 58 best companies in Car service
  6. #3 of 4 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • James Little Street 17, KA1 4AT, Kilmarnock, Scotland, United Kingdom

  • 01563 531967

4.4

Excellent

TrustScore 4.5 out of 5

770 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Some F’ing idiot never torqued my…

Some idiot never torqued my wheel on properly , drove the car 2 days and my whole wheel came off when I was driving along a main road!!!! Thousands of pounds of damage!!!

When I went in to speak to someone the guy completely dismissed me saying that someone has been trying to steal my wheels lol, it’s funny they only tried to steal my left wheel which is the only side which faces my house where my ring door bell is and guess what no-one tried to steal my wheel

Absolute disgusting attitude, completely denied it was them, saying it was impossible it could of been them cause it’s double checked that it’s torqued properly , funny that they are the only people that had my wheel off lol if this wasn’t a review on trust pilot you would hear how angry I am by the amount of swear words and insults I’m missing out in this review!!!

I have contacted the head office and someone will be getting took to court or will be paying for my damages, I drove that car that morning with my son in the car on a 50mph road to take him to school, my son could of been killed!!!!

This is NOT going to go away!!!!

7 April 2026
Unprompted review
Rated 2 out of 5 stars

Locking wheel nut was not tight and…

Locking wheel nut was not tight and fitter marked wheel removing old balance weights
Also did not clean off double sided tape when he removed old balance weights

25 March 2026
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Dear William Wilson,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 3 out of 5 stars

Slow service

Booked for 13:00 , tyres chosen and paid for online before attending. Took 2 hours to change 4 tyres. Folk who just walked in seen to more quickly. Slow service

16 March 2026
Protyre Autocare - Kilmarnock logo

Reply from Protyre Autocare - Kilmarnock

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

I had problems with my TPMS valves…

I had problems with my TPMS valves which the mechanic investigated for 20 minutes at no cost, eventually having to replace all of them with high quality ones at a competitive price in comparison to surrounding garages.
I’ve used Protyre-Abbotsinch a few times now and have found them to be very professional, approachable and knowledgeable, definitely my go to for tyres etc.
I would recommend them, straightforward honest service!

11 March 2026
Rated 5 out of 5 stars

A deal which i couldnt say no too!!

Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also have to give the staff there dues for friendly, experinces and helpful. A job well done!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

A tyre deal which i couldnt refuse!!!

Alan the manager of protyre in Kilmarnock was most helpful and managed to get me a very competive set of 4 tyres that i couldnt refused. This was also included 50% off the up to date laser wheel alinement. Which i was very much impressed with. I couldnt thank the staff in the end which was also friendly, helpfull and very experienced.. i fully recommend these guys

25 February 2026
Rated 5 out of 5 stars

Very helpful

Very helpful. They go above & beyond to advise even the smallest detail about problem you may have with your car.
I like how they do full diagnostic review when simply in for new tyres

11 February 2026
Rated 5 out of 5 stars

Fast

Fast, efficient service. Ordered day before online, tyres fitted next day

28 January 2026
Rated 5 out of 5 stars

Second time I’ve used Protyre

Second time I’ve used Protyre , both times the tyre fitting went well
With the fitters taking good care of my alloys. Time wise the job was completed quickly . Price wise I used the web site this time and found the prices very competitive

15 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look