Protyre Autocare - Lampeter Reviews 

464
TrustScore 5 out of 5

4.9

Mill Garage, North Road, SA48 7JA Lampeter, Ceredigion, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, we were desperate to have our tyres changed before our long journey back home and they made time to squeeze us in. Very happy with the service received, lovely lady at receptio... See more

Company replied

Rated 5 out of 5 stars

Great bunch of lads and not forgetting the lass who takes the cash.... Had tow new tyres for my motorhome fitted excellent local garage always go there for my tyres 5⭐

Company replied

Rated 5 out of 5 stars

The staff were informative about my tyres, two needed changing. Helpful discussion about which tyres to have. An appointment was made for the next morning and my new tyres fitted as soon as I arrived.... See more

Company replied

Rated 3 out of 5 stars

Easy to book free tyre check online. Thought I might need new tyres on used car I’d just bought, wasn’t handling quite right , but the guy checked them and said they were good, even with a chunk mis... See more

Company replied


Company details

  1. #9 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #24 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Mill Garage, North Road, SA48 7JA, Lampeter, Ceredigion, United Kingdom

  • 01570 422221

4.9

Excellent

TrustScore 5 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(464)

33,685 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service by all staff members

Brilliant service by all staff members. Very friendly and helpful. Will definitely be getting my Tyres from Protyre in Lampeter in the future.

24 October 2025
Protyre Autocare - Lampeter logo

Reply from Protyre Autocare - Lampeter

Hello Mr Bayliss,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Lampeter branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly staff.

22 October 2025
Protyre Autocare - Lampeter logo

Reply from Protyre Autocare - Lampeter

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Lampeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Job well done

Job well done, very good work to the whole team although understaffed, working busy to help out and get me on my way again. Special mention to Haydn for helping educate me more about how to check for tire depth and where to find my wheel psi. Will be back.

1 October 2025
Rated 5 out of 5 stars

Great team

Great team, very helpful and informative, for such a small team they worked quickly and effectively and even let me know when I should service my brakes. 10/10 work will be back.

26 September 2025
Rated 5 out of 5 stars

Excellent service.

22 September 2025
Protyre Autocare - Lampeter logo

Reply from Protyre Autocare - Lampeter

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Lampeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service,friendly people

Good service,friendly people

17 September 2025
Protyre Autocare - Lampeter logo

Reply from Protyre Autocare - Lampeter

Hello Richard,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Lampeter branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Very helpful team

Very helpful team and pleased with the tyres. Would have given 5 stars but unfortunately they didn't have the profile needed to check our tracking so that will need a second trip.

10 September 2025
Rated 5 out of 5 stars

great service

Friendly, experienced and knowledgeable service. Kept me informed at all stages
Real bonus was seeing someone able to use a torque wrench for the wheel bolts !
Have used before and will do again

25 August 2025
Rated 5 out of 5 stars

Suffered a puncture late afternoon…

Suffered a puncture late afternoon which AA plugged - followed me to site and left car overbite
Phoned 1st thing - git lift down by 9am and was back on the road by 9.50
Even the coffee tasted good so thanks and praise all round

6 August 2025
Rated 3 out of 5 stars

Easy to book free tyre check online

Easy to book free tyre check online. Thought I might need new tyres on used car I’d just bought, wasn’t handling quite right , but the guy checked them and said they were good, even with a chunk missing on the side of one.
He didn’t check the tyre pressures , yesterday found they should be 33 front and 38 rear and they were all at 26! My responsibility I know but maybe it should be included in a tyre health check?🤷‍♀️

30 July 2025
Protyre Autocare - Lampeter logo

Reply from Protyre Autocare - Lampeter

Dear Cathy Charles,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look