Protyre Autocare - Leicester Syston Reviews 988

TrustScore 5 out of 5

4.8

Melton Road, Leicester, LE7 3FP Leicester, Leicestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Although they were busy Martin and Naaz were very efficient in trying to help me after my encounter with a pothole. They spent time trying to repair the alloy and then gave me information as to what... See more

Rated 5 out of 5 stars

Good friday and hit a kerb and completely wrote off the tyre.Struggled slowly to Protyre in hope they were open. Happily they were and the chaps fitted me in within 20 minutes. Absolutely brilliant... See more

Rated 5 out of 5 stars

Booking ran to time, staff were polite, efficient and friendly and the job was completed within a good timeframe No complaints, would use again and happy to recommend

Rated 5 out of 5 stars

I used Protyre many times such a great bunch of lads very carful with your car and get the job done for that reason I won't use any other garage.


Company details

  1. #9 of 27 best companies in Tyre shop
  2. #5 of 9 best companies in Brake shop
  3. #4 of 8 best companies in Car Battery Shop
  4. #9 of 20 best companies in MOT Centre
  5. #28 of 58 best companies in Car service
  6. #3 of 4 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Melton Road, Leicester, LE7 3FP, Leicester, Leicestershire, United Kingdom

  • 0116 260 6271

4.8

Excellent

TrustScore 5 out of 5

988 reviews

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Rated 5 out of 5 stars

Excellent service and ease of booking

We have used the Syston branch for some time. It is so easy to book and choose tyres online and the service at the branch is always outstanding.

We also booked my sons car in the Leicester branch for the MOT as these can't be done at Syston, and again the staff were helpful and extremely friendly.

6 February 2026
Rated 5 out of 5 stars

Had a seized nut on wheel alignment

Had a seized nut on wheel alignment, they were short staffed but were very very helpful and went above and beyond to get it fixed. Saved me alot of money! Would definitely recommend!

5 March 2026
Unprompted review
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear T “Topcat” C

We're happy to hear that we could assist you with the seized nut issue during a busy time at our Leicester Syston branch.

We appreciate your recommendation and are glad our team could help resolve the problem and save you money.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - protyre

Rated 4 out of 5 stars

ProTyre and

I ordered my tyres in advance online. They were a good price and I had confidence in Protyre for as I had ordered Pirelli Tyres and they are a certified Pirelli fitting centre.

Unfortunately I was let down as the technicians were inexperienced in two fields:
1) Fitting tyres to vehicles with dynamic (air) suspension. In my case, it was a Land Rover and they questioned why the vehicle had a particular setting enabled, suitable for wheel alignment.
2) The wheel alignment was incorrect. They aligned my vehicle for the wrong model.
Although they were keen to rectify the issue free of charge once identified, it is still less than satisfactory and sub-par compared to service I have received elsewhere.

5 December 2025
Rated 2 out of 5 stars

Be alert to upselling

Staff were polite and friendly.
I visited to have 2 front tyres fitted. However a brake fluid check was also conducted without my consent. I was told it needed replenishment-however my car had been serviced the week before!
I took my car out of Protyre and the service light and tyre pressure lights were now lit?!
I visited my garage who again checked the brake fluid level which was normal. One of the newly fitted tyres was over inflated!! When this was corrected he the service light went off!
I believe this was an exercise in up-selling-will not be returning!

18 February 2026
Protyre Autocare - Leicester Syston logo

Reply from Protyre Autocare - Leicester Syston

Dear Lisa Clinch,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Always helpful

Always helpful, expert and trustworthy. They know their business inside out and are happy to share their knowledge and expertise.

11 February 2026

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