The staff are always helpful and efficient. They don't leave customers standing around. The only thing I'm a little bit disappointed about is the price. But i do understand that everything has gone... See more
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I went online to book an Aircon re-gas as they had a very competitive offer on. Unfortunately the offer finished the day before. After contacting the garage they honoured the deal and got me in straig... See more
Company replied
Booked my car appointment on-line. Dropped it off at designated time, it was taken immediately for re-charge of air con. Phoned me within forty minutes to confirm job done. Super efficient as far as I... See more
Great customer service, can do attitude. Brought in 4 loose wheels, 4 loose winter tyres and 4 loose TMPS valves. My winter tyres alternate set of wheels was ready to leave the workshop within an hour... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #9 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Macclesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom
- 01625 885430
4.7
Excellent
402 reviews
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Used these guys for rear tyres and now…
Used these guys for rear tyres and now a new battery, staff are friendly and as a relatively new car owner who knows nothing but the basics, on both occasions they have made it easy.
15 December 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
rang this morning to have a price for 2…
rang this morning to have a price for 2 tyres to the front of my car the manager answered he was the most useless person i have spoken to i asked for advise on tyres to the reply of sort them out my self i and because i said he wasnt any help he puy the phone down i was going to book full service and 2 tyres dont know how he became manage lost a lot of money very rude person
15 November 2025
Unprompted review
Reply from Protyre Autocare - Macclesfield
Dear David Rollinson ,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Professional & Great Service
Great service from all the Team right from the initial assessment to collecting the car - very professional & friendly
Highly recommended 👍👍🥇
10 December 2025
Reply from Protyre Autocare - Macclesfield
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Same-day slot available after my car…
Same-day slot available after my car failed its MOT because of a bulging tyre.
Suitable tyre available in stock.
New tyre fitted on time.
Polite service
24 November 2025
Reply from Protyre Autocare - Macclesfield
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Macclesfield branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good fair price
Good price , explained the reason why you have to match tyres on a 4x4
Ordered tyres within a couple of days fitted and tracking in about a couple of hours..
3 December 2025
Andrew was welcoming and very helpful
Andrew was welcoming and very helpful. He is a valuable employee, and I have recommended this company to many people because of him.
28 November 2025
1st choice for tyres in Macclesfield
Easy to use website, welcomed by the manager and given a call you when it's ready option, great price as well
25 November 2025
Always a great service very friendly…
Always a great service very friendly always happy to help whether it's a big job or little job,
25 November 2025
Reply from Protyre Autocare - Macclesfield
Hello Michelle,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good prompt efficient friendly and…
Good prompt efficient friendly and professional service
28 November 2025
My experience with Protyre
My experience with Protyre.
Good price, ease of booking, staff were friendly and advised time needed to do the job. Would recommend to friends and family.
Shame that to get the good price you have to book on line, would prefer face to face at booking.
26 November 2025
Very speedy service
Very speedy service. One phone call and my flat tyre problems were sorted on the same day too!
27 October 2025
Reply from Protyre Autocare - Macclesfield
Hello Mrs Morgan,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Lacks organisation
Booking my appointment was very satisfactory,But after planning my day arround my time slot and arriving nice and early only to be told it would be 2hrs + to do fit 2 new tyres as they were short staffed ? Well that put the days plans out the window and when asked about swapping the new rear tyre's to front the advice was £45 charge.
22 October 2025
Reply from Protyre Autocare - Macclesfield
Dear Don MacLeod ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Macclesfield branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Staff are always friendly and helpful
Staff are always friendly and helpful - price is always competitive
15 October 2025
Reply from Protyre Autocare - Macclesfield
Hello JB,
We appreciate you taking the time to leave us this 5-star review! We're happy to hear that you find our team in centre helpful and our service great.
Best regards,
Eddie
Customer Care - Protyre
I have been here recently a couple of…
I have been here recently a couple of times and both times despite being incredibly busy they have still provided a great service
29 September 2025
Reply from Protyre Autocare - Macclesfield
Hello Iain,
We would like to thank you for sharing your feedback regarding the service you received at our Macclesfield branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Rude counter staff
Today I visited to have four tyres fitted to my car. I had looked up the tyres I required. But was met with derision from the person behind the counter that I had not purchased them online prior to my visit. When question further about my choice of tyre I was told that he has no idea what the online team do with prices. I thanked him and went to Quick fit who were both polite and I had a better deal.
I will not be visiting Protyre in Macclesfield again a hurry thank you.
Politness costs nothing but it does cost customers.
4 October 2025
Unprompted review
Reply from Protyre Autocare - Macclesfield
Dear mr munslow,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Helpful and Knowledgeable
Very happy with the service I received from Protyre Macclesfield.
I decided to wait and spent a few hours in the reception. Their customer service was good, straight forward advice to customers and happy to help where possible. I added a tyre pressure sensor to my order and after comparison they were very reasonably priced. Also best price of tyre I could find for what I wanted.
23 September 2025
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