The staff are always helpful and efficient. They don't leave customers standing around. The only thing I'm a little bit disappointed about is the price. But i do understand that everything has gone... See more
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I went online to book an Aircon re-gas as they had a very competitive offer on. Unfortunately the offer finished the day before. After contacting the garage they honoured the deal and got me in straig... See more
Company replied
Booked my car appointment on-line. Dropped it off at designated time, it was taken immediately for re-charge of air con. Phoned me within forty minutes to confirm job done. Super efficient as far as I... See more
Great customer service, can do attitude. Brought in 4 loose wheels, 4 loose winter tyres and 4 loose TMPS valves. My winter tyres alternate set of wheels was ready to leave the workshop within an hour... See more
Company details
- #9 of 24 best companies in Tyre shop
- #3 of 7 best companies in Brake shop
- #5 of 10 best companies in Car Battery Shop
- #9 of 19 best companies in MOT Centre
- #24 of 54 best companies in Car service
- #3 of 3 best companies in Wheel alignment service
About Protyre Autocare - Macclesfield
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Great King Street 19-29, SK11 6PL, Macclesfield, England, United Kingdom
- 01625 885430
4.7
Excellent
402 reviews
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Assistance with a smileThe assistance I received from Sam was…
The assistance I received from Sam was exceptional. He knew his job and was knowledge and helpful to my needs
11 June 2025
Speedy service
Speedy service, on point no fuss! Even when a slight issue occurred sorted within 24hrs
11 June 2025
Great service.
9 June 2025
The guys are always so helpful
The guys are always so helpful to solve your most unwelcome problem asap.👍🏻
6 June 2025
Great quick efficient service provided…
Great quick efficient service provided by Danny really good information gave me lots of choice of different prices and advice fitted the tyre in good time. I was comfortable sat waiting in the waiting area offered a cup of coffee and very pleasant service. All round would definitely recommend to anyone local.
4 June 2025
I'd had a flat tyer early on that day
I'd had a flat tyer early on that day. So called in on spec. The assistant saw to me right away. Told me that unfortunately I'd need a new tyer. He said if I left my car with him he would see to it right away.
28 May 2025
Straight forward to order on line
Straight forward to order on line.
Tyres fitted with tracking within an hour - perfect service
Very friendly guys
28 May 2025
Good selection of tyres at competitive…
Good selection of tyres at competitive prices. My new tyre was fitted within the allotted time slot
21 May 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Macclesfield
Dear Mr Green,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Macclesfield branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fitted in less than 15 minutes with no…
Fitted in less than 15 minutes with no appointment booked.
21 May 2025
Helpful and responsive service
Helpful and responsive service - no fuss, great same day service and competitive price.
21 May 2025
Goodservice
2 May 2025
Quick efficient
Quick efficient, didn't try to sell me tyres I didn't need. Fixed my rims which were the problem very pleased.
30 April 2025
Great service and friendly staff who…
Great service and friendly staff who talked me through all the details of what was being done
28 April 2025
If it’s slightly difficult, they’ll not do it
Unable (couldn’t be bothered) to remove locking wheel nut that was “slipping”, which took me 20 seconds to remove at home, then had to take it back...
Attitude was a bit lacking. They were able to change the tyres though.
16 April 2025
Reply from Protyre Autocare - Macclesfield
Dear Tom,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Good price on 4 tyres fitted.
Good price on 4 tyres fitted.
They do try to upsell with tracking and other add ons.
Generally pleased with price and service.
9 April 2025
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