Protyre Autocare - Maidstone Reviews 

2,035
•
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB

•

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Rated 5 out of 5 stars

Booked online as they were by far the best price for my tyres. Great surprise when I arrived, 2 very happy and helpful guys on the reception, work done without a hitch and great coffee whilst waiting.... See more

Company replied

Rated 5 out of 5 stars

I've been using protyre for many years now and have also have recommended you to the company I work for who is now using you aswell. Shane,Jamie and now Andrew are always very friendly and any work... See more

Company replied

Rated 5 out of 5 stars

I ordered online, booked time and day that was convenient for me. Arrived slightly earlier than booked so was expecting to wait but no,car tyres were changed almost immediately. Great service with ve... See more

Company replied

Rated 5 out of 5 stars

ok so it took a little longer for the service and mot than i expected due to front brake caliper but all sorted and staff were very good at explaining what was needed,

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(2,035)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service

Very friendly, exceptional customer service who go above and beyond to help. Always go to Protyre for any advice I need regarding the wheels.

15 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Gillian​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great value and service.

Great value and service.

21 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Alex,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly staff .

18 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Experience

Really helpful, quick service, no upselling or mansplaning! Lovely people, will be returning in the future.

16 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Miss Pettit,

Thank you very much for taking the time to leave us this wonderful 5-star review. We are so pleased to hear that you found our service helpful and quick, and that you had such a positive experience with our team at Maidstone. We truly appreciate your kind words and look forward to welcoming you back in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service

I went for an MOT , booked online and got a discount code,so I got a cheaper MOT.
Service was good and a nice cup of coffee.👍

12 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service as usual

Great service as usual. Cheers guys

16 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Shane and his team are superb

Shane and his team are superb. They are very friendly and extremely helpful. I can highly recommend them

16 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Wilkes​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great friendly, Trustworthy Service

Great friendly, Trustworthy Service. Always go out of their way to help. Highly recommended.

14 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Liam​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The best!

The Maidstone branch are amazing! They can’t do enough to help and are always our go to for family vehicles.

15 October 2025
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Kate​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Attentive friendly staff

Attentive friendly staff. Car MOT'd on time.

7 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Fidgett,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I had my MOT done

I had my MOT done, very efficient, i would recommend them.

2 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Dennis,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Had wheel alignment checked and new wheel bolts fitted. Very happy with service! Highly recommended!

2 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear C Hughes,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Recommended

Great service, friendly staff. Fully explained issue and costs prior to commencing work, reasonable pricing.
Would use again and recommend.

28 August 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Ashley,

Thank you for taking the time to share your positive feedback!

Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly

Friendly, cheerful staff. Great communication, honest and trustworthy. Would not take my car anywhere else.

31 August 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Debbie​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great affordable products and attentive service

Well organised, excellent friendly service, good communication, and fair pricing. Attentive knowledgeable staff.

31 August 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Grant​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Service as always

Great Service as always. Finished on time.

28 August 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful with a slow puncture

Very helpful with a slow puncture - repaired rather than replaced which save me a lot of money. Thank you.

28 August 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Steve​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The guys at Protyre are always friendly…

The guys at Protyre are always friendly and helpful. I have used them for MOTs for about a decade now without complaint.
They have now had a refit with better seating and a coffee machine with lovely coffee.
Thanks again 🙂

24 August 2026
Unprompted review
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Rosalind West,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team. It's wonderful to know you appreciate the recent refit and the coffee machine.

we will look forward to welcoming you again at our Maidstone branch i the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Your staff were friendly

Your staff were friendly, helpful, and dealt with repairs to my car tyres entirely to my satisfaction. I would certainly use this company again.

28 August 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Frank​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Martin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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