Protyre Autocare - Maidstone Reviews 

1,979
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB


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Rated 5 out of 5 stars

The guys at Protyre are always friendly and helpful. I have used them for MOTs for about a decade now without complaint. They have now had a refit with better seating and a coffee machine with lovel... See more

Rated 5 out of 5 stars

Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... See more

Company replied

Rated 5 out of 5 stars

Your staff were friendly, helpful, and dealt with repairs to my car tyres entirely to my satisfaction. I would certainly use this company again.

Rated 5 out of 5 stars

The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot dr... See more

Company replied


Company details

  1. #10 of 24 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 20 best companies in MOT Centre
  5. #24 of 55 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,979)

35,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient friendly staff and service

Efficient friendly staff and service. Wouldn’t go anywhere else. Shane, Jamie and the team always willing to go above and beyond in order to solve any car problems. The team are a credit to Protyre. Thanks guys.😊

11 May 2026
Rated 5 out of 5 stars

Great service yet again.

Had my car booked in for an air conditioning service/regas, arrived at the booked in time of 11-30am and they started on my car almost immediately while I sat in a very comfortable waiting area, very friendly guys here at the Aylesford branch they explain everything to you, regas service was completed in the time stated and at a very competitive price, perfect service all round.

7 May 2026
Rated 1 out of 5 stars

Avoid at all costs

Good customer services until you need your car fixed! We spent hundreds of pounds, car went back 3 times and kept being told could be different problem. Showed them a photo of what the issue was but still was not fixed so we sorted it out ourselves in the end.
Will not be returning and would never recommended to friends or family.

28 April 2026
Unprompted review
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Nicola Russell,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 3 out of 5 stars

Good price, average quality of service

Although I was pleased with the price of four new Falken tyres, I was disappointed with the service from the Maidstone branch. The fitter himself was very good, but they only had two of the four that I ordered, even though I rang the day before to check that they were all in stock. I had to return the next day. I also found that the apron in front of the fitting bay had quite of lot of debris, including two steel screws. I would have been very annoyed if one of these had been picked up in a brand new tyre. When I reported this to the counter staff, they did not seem to be too concerned.

6 May 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Graham, 

Thank you for your feedback. We are sorry to hear that your recent visit to our Maidstone branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Great service from Ollie and Shane!

Originally met by a young lad called Ollie. I asked if somebody could have a look at my tyres, he instantly got his tool out of his pocket and checked them and the air then walked me into reception where I met Shane who booked me in for Tyres and my long over due service.
My car is running better than ever and I will definitely be back for my next service and mot.
Well done Protyre, Ollie and Shane you’ve got yourself a customer for life!

29 April 2026
Rated 5 out of 5 stars

i hare pot holes

notice some uneven tyre wear so took car in to be checked, as suspected allignment and tracking out probably caused by potholes, sorted out, not as cheao as it used to be but still a lot cheaper than new tyres

27 April 2026

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