Protyre Autocare - MiddlewichReviews 

1,289
TrustScore 4.5 out of 5

4.6

5 Brooks lane, Middlewich, CW10 0JH Middlewich, Cheshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... See more

Rated 5 out of 5 stars

As always great experience with the team. Slow puncher, booked in on same day. Unfortunately was unable to repair, showed where the nail had gone in. New tyre fitted.

Company replied

Rated 5 out of 5 stars

Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... See more

Company replied

Rated 5 out of 5 stars

Pleasant, efficient staff who did the MOT promptly. I will use them for the other car in October.


Company details

  1. #9 of 25 best companies in Tyre shop
  2. #3 of 7 best companies in Brake shop
  3. #5 of 10 best companies in Car Battery Shop
  4. #8 of 19 best companies in MOT Centre
  5. #25 of 54 best companies in Car service
  6. #3 of 3 best companies in Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, United Kingdom

  • 01606 834069

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,289)

32,945 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks so much to Steve at protyre

Thanks so much to Steve at protyre
I had a puncture.and he got it booked and sorted whilst I waited . Excellent service

1 July 2026
Unprompted review
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Dear Customer,

We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that our team delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Fab service great staff defo will return

Fab service great staff defo will return

22 June 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Daisy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As always great experience with the…

As always great experience with the team. Slow puncher, booked in on same day. Unfortunately was unable to repair, showed where the nail had gone in. New tyre fitted.

26 June 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Jono,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Easy booking online and plenty of…

Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact I had replaced the tie rods and tie rod ends, so no seized fasteners to contend with. Only reason for dropping one star was that the coffee machine was unavailable/not working.

22 June 2026
Rated 5 out of 5 stars

Proactive solution having identified a…

Proactive solution having identified a problem.

24 June 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Ellis,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

good efficient service

good efficient service

22 June 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Dear Mr Murray,

Thank you for your review!

We’re so pleased to hear you received good efficient service at our Middlewich branch.

Your feedback means a lot to us, and we’re glad we could assist you efficiently.

We will look forward to welcoming you again in the future

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Friendly staff who willingly give help…

Friendly staff who willingly give help and advice.
Easy system to book a MOT

15 June 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Betty,

We're so glad to hear you found our in centre team friendly and helpful, and our booking system easy to use. Thank you for your kind words!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Very approachable with expert advice

Very approachable with expert advice, fair prices and a friendly atmosphere. Will always come back!

19 June 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Peter,

We truly appreciate your wonderful feedback about our service. We are delighted to know you value our advice, fair prices, and friendly atmosphere. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

100% recommended

Quick, professional and very reasonable. Brilliant level of service, thank you.

15 June 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Jonathan​,

We would like to thank you for sharing your feedback regarding the service you received at our Middlewich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Mrs Harrison,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing service

Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating.

Really appreciate people who make an effort with customers. This will now be the MOT garage I take all of my cars.

Thank you.

12 June 2026
Unprompted review
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Hello Jake,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team in Middlewich was helpful and accommodating. We look forward to welcoming you and your vehicles again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 3 out of 5 stars

Purchased two tyres

Purchased two tyres, charged almost £180. Then found out the cost should have been £140. Totally ripped off by your garage. No wonder there were no other vehicles at this depot. It used to be very busy with great staff and value for money - not any more.

12 June 2026
Protyre Autocare - Middlewich logo

Reply from Protyre Autocare - Middlewich

Dear Duncan,

Thank you for your feedback. We are sorry to hear that your recent visit to our Middlewich branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Really good friendly service

Really good friendly service. I arrived with a puncture - it couldn’t be repaired so I needed a new one. Unfortunately they didn’t have the right size in - no problem! One of the guys went to one of the other branches and got the right tyre for me! Soon fitted. Brilliant customer service.

11 May 2026

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