Protyre Autocare - Mold Reviews 

883
•
TrustScore 5 out of 5

4.8

Gas Lane, Mold, CH7 1UR Mold, Clwyd, GB

•

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Rated 4 out of 5 stars

The tyres are good as usual but the lads told me my shock absorber on the right wheel had gone and oil leaking. I took it back to the usual garage I used and that was not at all the case. Nothing wron... See more

Rated 5 out of 5 stars

They always looks after me! After an awful experience at Buckly Protyre they sorted all the they messed up and were increasibly kind and helpful! This is my go to garage now thnkyou guys!

Company replied

Rated 5 out of 5 stars

I used Protyre at Gas Lane, Mold (centre 62) to get 4 All Season tyres supplied, fitted and the tracking done. I dealt with Branden, who I found to be extremely helpful, knowledgable and very efficien... See more

Company replied

Rated 5 out of 5 stars

Everytime I go I'm always greeted with helpful very pleasant staff....nothing is ever to much trouble...I would always recommend Protyre

Company replied


Company details

  1. Tyre shop
  2. also in
  3. Brake shop
  4. Car Battery Shop
  5. Car service
  6. MOT Centre
  7. Wheel alignment service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Gas Lane, Mold, CH7 1UR, Mold, Clwyd, United Kingdom

  • 01352 752317

4.8

Excellent

TrustScore 5 out of 5

883 reviews

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4.8

All reviews

(883)

33,081 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The tyres are good as usual but the…

The tyres are good as usual but the lads told me my shock absorber on the right wheel had gone and oil leaking. I took it back to the usual garage I used and that was not at all the case. Nothing wrong with it so could have cost me 400quid to replace something not broken luckily my garage is genuine and didn't fix something not broken

4 November 2026
Rated 5 out of 5 stars

My tyres turned up on time the…

My tyres turned up on time the mechanics were prompt and professional

4 November 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Mr George,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always helpful

Everytime I go I'm always greeted with helpful very pleasant staff....nothing is ever to much trouble...I would always recommend Protyre

23 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Maxine​,

We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, thank you.

28 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Alan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

good service and the staff were…

good service and the staff were excellent booking my service and MOT were quick and easy price was very good

26 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello David​,

We would like to thank you for sharing your feedback regarding the service you received at our Mold branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always get sorted quickly if there's a…

Always get sorted quickly if there's a problem.

21 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello James,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Amazing staff that go above and beyond!

They always looks after me! After an awful experience at Buckly Protyre they sorted all the they messed up and were increasibly kind and helpful! This is my go to garage now thnkyou guys!

23 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Dear Luke,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that the team at our Mold branch, was able to turn your experience around, show you such kindness, and successfully resolve the issues with your vehicle. We are thrilled to be your new go-to garage.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care -Protyre

Rated 5 out of 5 stars

Every member of staff I have met at the…

Every member of staff I have met at the mold branch have been so helpful & kind. They try to look for the best price on everything for your situation, along with advice for upkeep of the car. I trust them & that’s hard to find.

16 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Dear Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good price quoted

Good price quoted. Tyres fitted and balanced no problem.

14 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Francoise,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Looking for a garage in mold to do a…

Looking for a garage in mold to do a mot for me found this garage on Google booked and paid for it on line which was so easy to do my son took my car in for me the staff were polite and helpful got on with the job and the best thing was it passed 😀

14 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Pamela,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Easy to book in for an MOT

Easy to book in for an MOT. Helpful and polite at all times.

12 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Kristi,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A proper garage.

First class service with a focus on what really matters - vehicle safety.

9 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Rob,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Work carried out on time and without…

Work carried out on time and without drama. Great service.

6 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Kevan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Kraig,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Previously had good service

Previously had good service
This time I took the car in to see if they could find where i had a knocking when I went over uneven road, they said it was checked and road tested and couldn't find a problem, as I drove away the knocking was still there, I find it hard to believe they couldn't hear it

5 October 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Dear Norman,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Protyre Mold

Polite staff.
Plenty of choice of tyres.
Good price.
2 tyres fitted in 40 minutes.

30 September 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Sharon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 1 out of 5 stars

Cancellec booking

I had booked a tyre fitting through Asda Tyres and a wheel alignment and aircon regass. When I arrived at the allotted time I was told they were too busy and had cancelled the appointment. The booking was for my sons car who works away from home and needed the car back the same day. I had to rebook at Protyre Buckley and cancel the Asda Tyres order which meant the tyres cost more

26 January 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Dear Dave Cooil,

Thank you for bringing this to our attention. We are sorry this happened.

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 1 out of 5 stars

If it was possible I wouldn't even give…

If it was possible I wouldn't even give 1 star,I bought,paid for and booked a slot for fitting a set of 4 tyre's 9 days before the day of fitting I got there only to be told they haven't got the tyres I ordered,why wasn't I rang before getting there instead of letting me drive 8 miles to be told this,diabolical customer service

3 October 2026
Unprompted review
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Dear Mr Bundy,

Thank you for notifying us of your concerns. We are sorry this happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Fantastic service at Mold.

Fantastic service at Mold.
No issues whatsoever
2 tyres fitted
Well done guys

28 September 2026
Protyre Autocare - Mold logo

Reply from Protyre Autocare - Mold

Hello Mr Morris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Mold branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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